They deserve no stars. I caution everyone to read their policy. They added a page in the back that we did not discuss that changed my deductible from 2% of the damages to 2% of my coverage amount. Meaning when my roof was damaged in a tornado they made my deductible $8100 instead 1000. They are despicable and I am suing.

I had the unfortunate experience of dealing with Fetch Incorporated, Pet Insurance, and let me tell you, it was an absolute nightmare. This company not only operates as a shameless scam, but they also have no qualms about abusing people's privacy and changing policies whenever it suits them. It's nothing short of a money-stealing operation! Their customer service is appalling. When I finally realized Fetch Pet Insurance was a scam and called to cancel my policy, a year before calling again and... Read More

I had the unfortunate experience of dealing with Fetch Incorporated, Pet Insurance, and let me tell you, it was an absolute nightmare. This company not only operates as a shameless scam, but they also have no qualms about abusing people's privacy and changing policies whenever it suits them. It's nothing short of a money-stealing operation! Their customer service is appalling. When I finally realized Fetch Pet Insurance was a scam and called to cancel my policy, a year before calling again and... Read More

Companies like this make you wonder why you can’t give less than one star. Their representative took weeks to contact me and then had poor communication about what they needed for my claim, taking weeks again between replies. I still haven’t heard from them in end of May 2023 for a claim in February. 0/0 terrible company.

AXA is either totally incompetent or they are scammers. Initially, they were quick to confirm that the event would be covered. However, upon receiving medical documentation, they started making excuses. After confronting them about it and translating some of the documents (since they apparently cannot read) they stopped replying altogether. It's been 2 weeks since the last email from them and they still haven't given any clear reply regarding why they are trying to reject the claim. Avoid them... Read More