NEXT provides insurance to small businesses innovatively. Unlike most insurance companies, it allows clients to purchase insurance without lengthy discussions and processes. 

Getting insurance takes time, and for small business owners like you, every minute counts. Managing employees, promoting your product and brand, and keeping customers satisfied are more crucial things needing attention. 

NEXT is an  A-rated insurance company  that shows promise. But can you trust it to look after your beloved business and employees? Read this review and decide for yourself.

The Sad Truth About Small Businesses In The U.S.

Getting insured is more difficult for small businesses than for large companies.   There are four reasons for this. First, fewer employees entail more significant risk. Second, administrative costs are more expensive. Third, premiums don’t have a fixed value and can be unreasonably pricey. Finally, as said earlier, getting insurance is an arduous process. 

The reasons above leave insurance acquisition a not so pertinent task even if it "s essential in keeping operations going. As a result,  small businesses are not insured or underinsured despite  accounting for 48% of American jobs.

NEXT Small Business Insurance

NEXT small business insurance helps pay for property damages, injuries, lost wages, legal fees, vehicle accidents, and business errors. It tailors to the specific needs of each client and can be customized.  NEXT business insurance is available as:  

• General liability insurance

• Commercial property insurance

• Worker’s compensation insurance

• Commercial auto insurance

• Professional liability insurance

• Business Error Insurance

Another great thing to note is that NEXT doesn’t only insure small businesses but also independent professionals. This is possible through NEXT insurance for self-employed. 

NEXT Insurance Office

You will find NEXT insurance office (headquarters) at 975 California Ave, Palo Alto, CA 9430, just between Paul Hastings and Merck & Co.  However,  transactions aren "t catered there but only through NEXT’s website. 

Also, NEXT has branch offices in :

• 0801 N. Mopac Expy #350 Building 2, Austin, TX 78759

• Atir Yeda St. 1, Kefar Sava, Israel

For additional questions, dispute resolution, and other concerns, you can contact NEXT by calling or sending an email.  Call NEXT insurance phone number by dialing 1-855-222-5919 or email NEXT insurance customer service through  support@nextinsurance.com.

Always ensure that you’re dealing with a registered insurer. NEXT NAIC insurance number is 16285, and you can verify this by visiting the  NAIC website. 

NEXT Insurance Sign In 

NEXT creates a user account when you successfully avail insurance. You have to log in to it every time you wish to do the following:

• Change your address

• Change payment method

• Edit payment card

• File a claim

• Generate certificate of insurance

• Other transactions regarding your insurance policy

In other words, accessing your NEXT user account is the only way to manage or use an insurance policy. Watch this NEXT insurance sign-in tutorial to learn how.

NEXT Insurance Customer Service Review

Pros 

• Fastest business insurance

• Covers independent professionals and more than 1,300 types of small businesses

• Transactions through phone or personal computer

• Highly professional customer support

• Getting insurance only takes 10 minutes or less

Cons

• Some issues in claims processing

NEXT renders service to customers through its website, and there’s no need for application forms, lengthy talks with agents over the phone, or office visits. Getting a quote or purchasing an insurance policy can be done in less than 10 minutes.

Source:   Better Business Bureau

Source:   G2

Customers can opt to email NEXT support: support@nextinsurance.com or call NEXT customer service phone number: 1-855-222-5919, for additional questions that information on NEXT’s website fails to answer.  By doing either of the two, customers can discuss matters with  NEXT insurance agents hired through NEXT Partner Agent Program.

More than 1300 types of businesses can avail of NEXT insurance. Also, they can bundle insurance products to enjoy a 10% discount or customize according to the business location.  With its broad consumer base and numerous insurance options, NEXT delivers inclusive customer service.

Customers can file a claim through NEXT’s website, and the process is straightforward. Accordingly, all claims are processed within 48 hours. However, reviews on the internet say otherwise. Here’s one:

Source:   Better Business Bureau

In addition, NEXT relies on AI and Big data technology for efficiency and accuracy. Still, these aren’t safe from cybersecurity issues.  

In a study that surveyed 150 federal agencies using big data technology, only 49% of the participants claimed that big data is effective for cybersecurity. In addition, 59% reported that they are dealing with cybersecurity compromises at least once a month. 

AI is a type of software. Because it’s software, it has flaws caused by programming or errors with its overall design. Cybercriminals can exploit these to their advantage.  Clearview is a perfect example wherein hackers stole photos of at least 3 billion  users through an “unspecified flaw.” 

So,  we have to ask, “ How does NEXT protect user data? How will it resolve matters in case a data breach does happen?”.  Answers are still pending. 

Proceed to the following sections, and we’ll discuss the insurance products NEXT offers. 

Next Workers Compensation Insurance

Small businesses are required by law to get workers compensation for their part-time, full-time, temporary, seasonal, casual, leased, or volunteer employees. 

Failure to get worker’s compensation insurance is punishable by law.  The penalty for non-compliance starts at $2,000 and increases to more than $12,000 if things remain unsettled. 

NEXT worker’s compensation insurance might be an option for small businesses and self-employed professionals. It starts at $14 a month and accounts for:

• Medical expenses

• Lost wages

• Funeral costs

• Income replacement

• Retraining

• Permanent injury

To add, NEXT worker’s compensation insurance comes with employer liability coverage that covers attorney fees for lawsuits filed by an employee, customer, or another aggrieved party.

NEXT General Liability Insurance

Business operations don "t remain smooth all the time. Accidents and mistakes can happen, which cause injuries to a customer, damage to property, or lawsuits with other businesses. Without general liability insurance, settling these can be costly. 

In a nutshell,  general liability insurance covers the fees for injuries or damages caused by the business, its products, or services. It is not required by law, unlike worker’s compensation insurance. Nonetheless, it "s vital as some clients or agencies ask for a general liability insurance certificate before agreeing to an offer.

NEXT general liability insurance starts at $25 a month. The following are what it covers:

• Bodily injury

• Property damage

• Advertising harm

• Court and legal payments

• Medical obligations

• Libel, slander, and defamation caused by an employee to a client

NEXT allows customers to extend their general liability insurance to an additional insured. In simple terms, an additional insured is a party who gets the benefits of the insurance even if they don’t own it. 

Typically, including an additional insured to general liability insurance incurs a cost. However, NEXT does things differently.  Upon availing of general liability insurance, customers can include any number of additional insured using their NEXT Live Certificate. 

Next Insurance Professional Liability

Professional liability (Errors and Omissions insurance) and general liability insurance are not the same, though most think they are. While general liability insurance covers settlements for physical damages, professional liability insurance accounts for damages resulting from errors and omissions.

Also, unlike general liability insurance, professional liability insurance doesn’t cater to any additional insured. 

Lawyers, doctors, photographers, handypersons, and other professionals making a living by rendering personal services might want to get NEXT professional liability insurance.

It starts at $18.34 a month and can be claimed when a customer asks for  settlement for damages caused by:

• Mistakes and oversights

• Failure to deliver a product or service fully and on time

• Failure to render service when it’s needed

NEXT Car Insurance 

Procuring vehicles will make it easier for businesses to deliver products and services. Accompanying vehicle ownership is the risk of getting involved with vehicular accidents where the offended party can file a claim for damages.  Commercial auto insurance becomes very useful in this situation. 

Commercial auto insurance covers the costs for damages that a business-owned vehicle causes. NEXT allows customers to get this starting at $25 a month. NEXT commercial auto insurance covers :

• Under-insured drivers

• Rentals

• Towing and labor

• Property damage

• Collisions and repairs

• Injuries

NEXT commercial auto insurance doesn’t apply to vehicles owned by employees used for work purposes. Remember that it only applies to vehicles registered to a business for commercial use.

Before we proceed, watch the commercial below to take a quick breather. Trust us. It will help as this discussion is far from ending soon.

NEXT Contractor Insurance

Contractors are in dire need of insurance due to the nature of their work. However, they can’t get it as insurance companies find it hard to underwrite them. NEXT contractor insurance addresses this problem. With NEXT, contractors can opt to get insured in just 10 minutes. 

NEXT contractor insurance offers these options

• Business insurance 

• General  liability (comes with professional liability insurance) 

• Property insurance (provides up to $3k coverage for tools and equipment as a bonus)

Moreover, aside from the two above, contractors  may get any of these add-ons:

• Worker’s compensation insurance

• Commercial auto insurance

• Tools and Equipment Insurance

General contractors who decide to avail of NEXT contractor’s insurance can enjoy two perks:

• Hiring of subcontractors

• Adding any number of additional insureds

NEXT Personal Training Insurance

For personal trainers, personal trainer insurance is what works best.  NEXT personal training insurance package starts at 11$ a month and helps cover settlements for injuries and damages. It offers the following:

• General liability insurance

• Professional liability insurance

• Commercial property insurance

• Commercial auto insurance

• Worker’s compensation insurance

NEXT personal training insurance extends its coverage to online personal trainers. However, NEXT has specific guidelines on who is eligible and who is not, depending on their online training model. We recommend calling or sending an email to customer service for clarifications. 

Personal trainers can add affiliated gyms or studios to their NEXT personal training insurance.  To do so, they just need to log in to their NEXT user account and add the gyms or studios as additional insureds using a general-use certificate. 

NEXT’s personal training insurance doesn’t cover policyholders who are working abroad.  It’s important to remember this before filing an application or a claim. 

NEXT Candle Insurance 

Candle-making is a very risky business, and it can cause a fire,  injure employees, injure customers, and cause damage through its vehicles.

NEXT candle insurance is one of the best in the insurance industry , and it combines business owner’s policy, worker’s compensation insurance, and commercial auto insurance.

NEXT Handyman Insurance 

Handypersons can turn to NEXT to quickly insure themselves.  NEXT handyman insurance includes the following:

• General liability insurance

• Worker’s compensation insurance

• Commercial auto insurance

• Tools and equipment insurance 

A good thing about NEXT’s handyman insurance is that it applies to multiple projects so long as they fit the description of the included insurance policies. 

In connection, handypersons specializing in more than one task can apply for NEXT general contractor insurance.

We still have other NEXT insurance products to discuss. But let’s take a break for now. Take a look at some notable things that NEXT achieved to improve its services. 

Source:   Calcalist

NEXT AP Intego Acquisition 

NEXT acquired AP Intego for $500 million on March 3, 2021 -  an advance which reports suggested would have increased the company’s annual revenue to $400 million. 

Aside from its annual revenue,  NEXT increased its user base to 200,000 and the number of employees to more than 550 with the deal.

The purchase of Ap Intego wasn’t only beneficial for NEXT but also to AP Intego and NEXT’s customers. Through the merger,  both companies helped small businesses streamline the purchase and payment for insurance.  “This is a powerful combination and we are excited to become part of the Next Insurance team ", said Steven Hauck Co-Managing Director at Ap Intego in an interview with Calcalistech.

NEXT-Amazon Partnership

On March 17, 2021, NEXT announced a partnership with Amazon. This move addressed the problem between large insurance companies and small businesses, which Guy Goldstein, CEO of NEXT, coined as a “one-size fits all approach.”

The benefits of this partnership went both ways. It allowed NEXT to sell insurance policies to where customers already are - the Amazon Seller Central. On the other hand, customers got to avail themselves of general liability, professional liability, worker’s compensation, commercial auto, and tools and equipment insurance coverage through their Amazon seller accounts rather than through NEXT’s website.

Amazon-Next insurance partnership is monumental considering that 500,000 out of 2 million sellers are in the United States .

Source: Munich RE

NEXT Munich Re Investment

Munich Re, one of the leading reinsurers globally, granted NEXT insurance $250 million after a Series C funding round . With this, NEXT increased its total funding to $380 million and valuation to more than $1 billion.

After acquiring such hefty funding, NEXT had all the resources needed to develop new insurance products and expand its consumer base. Small businesses experienced a better and more accessible insurance service as a result.

NEXT Insurance for Agents

Insurance professionals working for an insurance agency can become NEXT insurance brokers through NEXT Partner Agent Program.. Partner agents enjoy these perks:

• Instant quote and bind

• U.S based support

• Bundled policies

• Free COI

• Backed by Much Re

• Rated A by Demotech

NEXT doesn’t have strict requirements governing who can and can’t apply. Nonetheless, applications aren’t approved quickly. Here’s how the NEXT Partner Agent hiring process takes place:

• Applicants must first fill a form asking for some personal details then submit it.

• After submitting, applicants may have to wait for a response. It’s indefinite how long it takes for NEXT to contact those who are qualified.

• NEXT will then ask qualified applicants to provide copies of their agency and resident licenses for a principal agent. Staff at NEXT then verify this for authenticity. Those who pass are then allowed access to NEXT Agent Portal.

Next Insurance Commercial

NEXT Insurance on the Internet

Do you want to do a quick check on NEXT Insurance yourself? Find NEXT on:

• Insuranks

• Glassdoor

• Indeed

• Crunchbase

• NAIC

• Better Business Bureau

• Comparably

• AM BEST

• Facebook

• Twitter

• Instagram

Next Insurance on Reddit

NEXT insurance is so popular on the web that you get endless pages of google search results about it. And so, it’s no wonder that it would become part of the internet’s front page  - that right, Reddit. 

Let’s take a look at some questions Redditors raised about NEXT.

Anyone use “Next” insurance for their liability insurance?

“ I do a lot of side jobs for cash, and they are starting to get to the size where I don’t feel comfortable doing them without insurance. Have any of you used Next insurance? It’s based in California and is all online. It was recommended to me by a coworker. Also, for your business bank accounts, do you use a local credit union or a national one like Chase? Thanks for the help! ”   (Source: u/Thejbrogs. r/carpentry . Reddit. December 23, 2019)

‘Next Insurance’? 

 “ Has anybody used “Next Insurance”? I’ve seen some of their ads on YouTube. I run a small cleaning company and pay relatively cheap premiums. But on “Next Insurance” kinda offered me an extremely cheap rate but gave me restrictions. I was months away from my policy being up, so I disregarded. Any thoughts? ” (Source: u/White1American. r/smallbusiness .Reddit.May 20, 2020)

Next insurance - for BPP???

“ Can I use Next insurance for the business liability personal property insurance?? And which other company is out there online and quick? ” (Source: u/Glad-Carpet .r/EIDL .Reddit.January 23, 2021)

Anyone used NEXT insurance for their restaurant?

“I have the regular crap insurance company that charges a ton and won’t ever help me out. My revenues will be cut in half (hopefully that is it), and my insurance company is offering a $165 discount. Still, since the insurance policy is based on revenue, I don’t see how that is mathematically correct. Anyways, looking for other insurance companies that are not as expensive.

I pay $8k+ a year for 2 restaurants, 2 food truck/push carts, and liquor liability .” (Source: u/TheSocialIQ. r/smallbusiness .Reddit.April 24, 2020)

NEXT Insurance News 

Soon you will be able to find all the NEXT insurance news below. Until then, you can look at the latest updates about NEXT insurance on the news by typing “Next insurance” on Google and clicking through to their news tab. Also, you can use common misspellings to search such as next insurance, insure next, next insure, and next insurence. Check this section from time to time, as we will update it constantly. 

What’s Our Take?

NEXT is doing great at insuring small businesses online faster than anyone else. It doesn’t think twice about making insurance policies affordable by offering discounts. Also, insurance products from NEXT come in different varieties allowing businesses to choose and pick the one that best fits their needs.

Nonetheless, NEXT isn’t perfect. For instance, its claims processing might need improvements as we discovered online that some users have complaints. All in all,  we give NEXT an Insuranks score of  4.5/5,  and we recommend it to:

• Workers not insured by their employers

• Independent professionals like carpenters, electricians, plumbers, and artists

• Professionals/businesses operating multiple industries

• Startup businesses with a meager budget for insurance

• Individuals who are looking to avoid lengthy discussions with insurance agents