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Insuranks Score 7.9/10
Reviews:1
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 7.9 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
     8.3 / 10
  • Claims experience 8.2 / 10
  • Value for money 7.9 / 10
  • Coverage 8.2 / 10
  • Service speed 8.2 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
     6.5 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
     7.9 / 10
  • Added value 8.3 / 10
  • Trustworthiness 8.3 / 10
  • Personalization 6.6 / 10
  • Post-purchase treatment 8.1 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
     8 / 10
  • Industry updates informing 8 / 10
  • Problem resolution 8.1 / 10

About

  • Number of employees 71000
  • Year founded 1831

Generali US Branch is the travel insurance underwriter for Generali Global Assistance, formerly doing business as CSA Travel Protection. In addition to travel insurance, Generali US Branch is also actively exploring new products and developing new partnerships in many different lines of business.

Insurance Types:

icon +1 212-602-7600
icon +1 212-602-7600
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Reviews & Ranks

Total: 1

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Anonymous Insuranker

Policy Type: Travel Insurance

score 7.9 / 10
View Ranking Details
  • Overall satisfaction 7.9 / 10
  • Customer service 8.3 / 10
  • Claims experience 8.2 / 10
  • Value for money 7.9 / 10
  • Coverage 8.2 / 10
  • Service speed 8.2 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
     6.5 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
     7.9 / 10
  • Added value 8.3 / 10
  • Trustworthiness 8.3 / 10
  • Personalization 6.6 / 10
  • Post-purchase treatment 8.1 / 10
  • Periodic checking 8.0 / 10
  • Industry updates informing 8.0 / 10
  • Problem resolution 8.1 / 10

Signing up to Generali Travel Insurance was fairly easy, however I couldn't apply for my friends who are from other states and I was the one taking are of everyone on this trip, which forced me to sign up with 5 different applications. So there's a suggestion for improvement. Other than that, all went well.

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