If I can give a negative star I would. We planned a trip to Sanibel in Nov. As everyone knows, hurricane Ian destroyed the island in Sept. When we booked a beach rental property in Sanibel I bought travel insurance from Generali Global Assistance. After seeing in the news the destruction on the island I filed a claim after hearing back from VRBO that the house we had rented was destroyed by the hurricane. Today I received an email from Generali Global Assistance that said they will NOT cover my trip b/c they have a 15-day window clause for the trip cancellation. They are aware the house I rented in Sanibel no longer exists because of the flood. But because the flood happened on 9/27/22 and my trip is on 11/21/22 , my travel days are more than 15 days from the time of the flood so they will NOT honor my claim. What the fuck is this? I didn't read any fine print regarding the 15 days when I sign up for this insurance. I printed out everything and still didn't see the 15 day clause. This 15-day clause only showed up after I filed a claim. This company is a disgrace. I am filing a complaint with the BBB next. Stay away from Generali Global Assistance!! They are SCAMMERS!

Signing up to Generali Travel Insurance was fairly easy, however I couldn't apply for my friends who are from other states and I was the one taking are of everyone on this trip, which forced me to sign up with 5 different applications. So there's a suggestion for improvement. Other than that, all went well.