Overall Rankings

Total aggregated rankings by insuranks.com users.

Overall satisfaction 7.1 / 10
Customer service

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

7.2 / 10
Claims experience 10 / 10
Value for money 7.3 / 10
Coverage 7.3 / 10
Service speed 7.3 / 10
Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

7.3 / 10
Client-first approach

Putting client needs ahead of their own needs

7.1 / 10

Added value 7.1 / 10
Trustworthiness 7.9 / 10
Personalization 6 / 10
Post-purchase treatment 6 / 10
Periodic checking

How frequently they check for customer relatsd changes that might affect the policy

5.7 / 10
Industry updates informing 6.2 / 10
Problem resolution 7.2 / 10

Reviews & Ranks

Total: 1

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

Claims experience:

Value for money:

Coverage:

Service Speed:

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

Client-first approach:

Putting client needs ahead of their own needs

Added value:

Trustworthiness:

Personalization:

Post-purchase treatment:

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

Industry updates informing:

Problem resolution:

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Share your experience with the world.

Jana Forrest Insuranker

Policy Type: Travel Insurance

7.1 / 10

View Ranking Details

Overall satisfaction 7.1 / 10
Customer service 7.2 / 10
Claims experience 10.0 / 10
Value for money 7.3 / 10
Coverage 7.3 / 10
Service speed 7.3 / 10
Policy writing & delivery speed

How fast the service provider delivered the policy from the moment it was purchased

7.3 / 10
Client-first approach

How fast the service provider delivered the policy from the moment it was purchased

7.1 / 10
Added value 7.1 / 10
Trustworthiness 7.9 / 10
Personalization 6.0 / 10
Post-purchase treatment 6.0 / 10
Periodic checking 5.7 / 10
Industry updates informing 6.2 / 10
Problem resolution 7.2 / 10

My experience is fine with AXA, been using it for 11 years. Thankfully never had to make a claim.

AXA Travel Insurance

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