Personal concierge services help busy individuals deal with house cleaning, time management, and other related chores. If you work as a personal concierge consider, purchasing insurance is crucial. Personal concierge insurance can help with lawsuits, income loss, and other risks. Read this guide to know what policies are included, the cost of premiums, and the best companies.
| CoverWallet | NEXT (Best) | Thimble | Hiscox | The Hartford | |
|---|---|---|---|---|---|
| Per occurrence limit | $1,000,000 | $1,000,000 | $1,000,000/$2,000,000 | $2,000,000 | $1,000,000/$2,000,000 |
| Aggregate limit | $2,000,000 | $2,000,000 | $1,000,000/$2,000,000 | $2,000,000 | $1,000,000/$2,000,000 |
| Products and completed operations aggregate limit | $2,000,000 | $1,000,000 | $2,000,000 | $1,000,000 | $1,000,000 |
| Advertising injury coverage aggregate limit | $1,000,000 | $1,000,000 | $2,000,000 | $1,000,000 | $1,000,000 |
| Tenant’s legal liability coverage limit | $300,000/$1,000,000 | $300,000 | $100,000 | $100,000 | $1,000,000 |
| Waiver of subrogation included? | Yes | No | Included | Can be included | No |
| Hired/non-owned auto liability coverage included? | Yes | No | No | Can be included | Can be included |
| Equipment breakdown floater included? | No | Yes | Yes | Can be included | Can be included |
| Can you get a certificate of insurance online? | Yes | Yes | Yes | Yes | Yes |
| Name additional insureds? | Yes | Yes | Yes | Yes | Yes |
| Deductible | $0 | $0 | $0 | $0 | $0 |
General liability insurance is a fundamental policy for personal concierge businesses, providing coverage for bodily injury, property damage, and advertising or personal injury claims. The coverage limits typically range from $1 million to $5 million, depending on your business needs and requirements.
This insurance can help in situations such as a client slipping and injuring themselves in a location you are responsible for, accidentally damaging a client's property while performing your services, or a competitor accusing you of false advertising.
Professional liability insurance–This coverage extends protection for errors or omissions in the professional services you offer as a personal concierge, such as providing incorrect information or advice to a client
Cyber liability insurance–Protecting sensitive client data is crucial in the digital age. Cyber liability insurance helps cover expenses related to data breaches, cyberattacks, and the legal liabilities that may arise from such incidents
Yes, even as an independent concierge, it's essential to have General Liability Insurance. Accidents or mistakes can still occur, and this coverage protects you from potential financial losses.
This concierge business insurance typically excludes coverage for intentional acts, damage to your property, or liabilities related to professional services. For these situations, additional policies may be necessary.
| CoverWallet | NEXT | Thimble (Best) | Hiscox | The Hartford | |
|---|---|---|---|---|---|
| Per occurrence limit | $1,000,000 | $1,000,000 | $1,000,000/$2,000,000 | $1,000,000 | $1,000,000 |
| Aggregate limit | $2,000,000 | $2,000,000 | $1,000,000/$2,000,000 | $1,000,000 | $2,000,000 |
| Name additional insureds? | Yes | Yes | Yes | Yes | Yes |
| Waiver of subrogation included? | Yes | No | Yes | Can be included | No |
| HIPAA coverage included? | No | No | No | No | No |
| Sexual misconduct coverage included? | No | No | No | No | Can be included |
| License defense coverage included? | No | No | No | No | Can be included |
| Deductible | $500 | $500 | $500 | $50/$10,000 | $500 |
Professional liability insurance, also known as errors and omissions insurance, specifically covers claims arising from professional mistakes or negligence in providing services. It protects personal concierges from financial damages resulting from allegations of errors, omissions, or failure to deliver promised services.
The coverage limits for liability insurance generally start at $1 million and can be customized to suit your business requirements.
This insurance can help when a client claims you provided inaccurate information that resulted in financial losses, failed to deliver services as promised, or a dissatisfied client sues you for negligence.
Yes, professional liability insurance is essential regardless of the variety of services you offer. It protects you from lawsuits resulting from errors or negligence in your professional duties.
General Liability Insurance covers bodily injury, property damage, and personal injury claims. Professional Liability Insurance focuses specifically on claims related to professional mistakes, negligence, or failure to deliver promised services.
This insurance is essential for personal concierge businesses that engage in media-related activities, such as content creation, social media management, or marketing services. This policy protects against claims of defamation, copyright infringement, or invasion of privacy arising from your media-related activities.
The coverage limits for media liability insurance can vary but typically start at $1 million. It's important to assess your specific needs and potential risks when determining the appropriate coverage limit for your business.
This insurance can help in situations where a client accuses you of using their copyrighted material without permission, a social media post results in a defamation claim, or a client alleges that their privacy was violated through the use of personal information in your marketing campaigns.
Intellectual property infringement coverage–This add-on provides additional protection against claims of intellectual property infringement, including trademarks and patents
Crisis management coverage–In the event of a media-related crisis or reputational damage, this add-on helps cover expenses associated with crisis management services, public relations, and communication efforts
Even if you primarily use social media for marketing, media liability lnsurance is important. Accusations of defamation, copyright infringement, or privacy violations can still arise from your online activities, and this insurance provides necessary protection.
Media liability insurance covers a wide range of activities, including content creation, social media management, online advertising, website development, blogging, and other media-related services. It's important to review your concierge business insurance policy to ensure your specific activities are covered.
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| CoverWallet | NEXT (Best) | Thimble | Hiscox | The Hartford | |
|---|---|---|---|---|---|
| Building coverage limit (minimum) | $50,000 | $260,000 | $25,000/$500,000 | $25,000 | $60,000 |
| Contents coverage limit (minimum) | $50,000 | $22,000 | $25,000/$500,000 | $25,000 | $60,000 |
| Outdoor signs | Excluded | $2,500 | Excluded | Excluded | Excluded |
| Accounts receivable | Excluded | Excluded | $5,000/10,000 | Included | Excluded |
| Money and securities | Excluded | $2,500 | $1,000 | Included | Excluded |
| Lock and keys | Excluded | $2,500 | Excluded | Excluded | Excluded |
| Business interruption floater | Excluded | Included | Included | Included | Excluded |
| Equipment breakdown floater | Excluded | Included | Excluded | Excluded | Excluded |
| Inland marine insurance floater | Excluded | Excluded | $10,000 | Excluded | Excluded |
| Employee dishonesty floater | Excluded | $5,000 | $2,500 | Included | Excluded |
Commercial property insurance is crucial for you if you own or lease office spaces, equipment, or other physical assets. This policy provides coverage for damages or losses to your business property.
The coverage limits for commercial property insurance depend on the value of your property and the level of coverage you choose. It's important to accurately assess the value of your assets to ensure adequate coverage.
This insurance can help in situations where your office or equipment is damaged by a fire, a burglary results in stolen property, or severe weather causes structural damage to your business premises.
Equipment breakdown coverage–Protects against financial losses resulting from the breakdown or failure of essential equipment, such as computers, printers, or specialized tools
Flood Insurance–If your business is located in a flood-prone area, adding Flood Insurance can provide coverage for damages caused by flooding, which is typically not covered under standard commercial property insurance
If you operate your personal concierge business from a home office, your homeowners or renters insurance policy may provide some coverage. However, it's crucial to review your policy's terms and limitations, as additional coverage may be necessary to adequately protect your business assets.
| CoverWallet | NEXT (Best) | Thimble | Hiscox | The Hartford | |
|---|---|---|---|---|---|
| Building coverage limit (minimum) | $50,000 | $260,000 | $25,000/$500,000 | $25,000 | $60,000 |
| Contents coverage limit (minimum) | $50,000 | $22,000 | $25,000/$500,000 | $25,000 | $60,000 |
| Outdoor signs | Excluded | $2,500 | Excluded | Excluded | Excluded |
| Accounts receivable | Excluded | Excluded | $5,000/10,000 | Included | Excluded |
| Money and securities | Excluded | $2,500 | $1,000 | Included | Excluded |
A (BOP) is a comprehensive insurance package designed to provide coverage for various aspects of your personal concierge business. It typically combines General Liability Insurance and Commercial Property Insurance into a single policy, offering convenience and cost savings. BOPs are available with limits as low as $300,000 to $600,000 and as high as $2 million to $4 million.
This insurance can help in situations such as a client slipping and injuring themselves in your office space, damage to your business property due to a covered event, or allegations of negligence in the services you provide.
Business interruption insurance–This add-on covers lost income and ongoing expenses if your business operations are interrupted due to a covered event, such as property damage
Commercial crime coverage–This add-on protects your business against financial losses resulting from crimes such as employee theft, forgery, fraud, or robbery. It can provide coverage for stolen funds, damaged property, or loss of valuable documents
Yes, the coverage limits in a business owner's policy can be customized to align with your business requirements. It's important to assess the value of your assets and potential liabilities to ensure adequate coverage.
| NEXT | Thimble | Hiscox | The Hartford | |
|---|---|---|---|---|
| Aggregate limit | $3,000/$10,000 | $2,500/$5,000 | $15,000/$25,000 | $5,000-$10,000 |
| Covers hired and borrowed equipment? | $3,000/$10,000 | $2,500/$5,000 | No | Yes |
| Miscellaneous equipment also covered? | $5,000/$10,000 | No | Yes | Yes |
| Offered as an endorsement to general liability insurance? | Yes | Yes | Yes | Yes |
| Deductible | $500 | $500 | $0 | $0 |
Tools and equipment insurance provides coverage for the tools, equipment, and specialized items that are essential to your personal concierge business. Whether you rely on laptops, smartphones, cleaning supplies, or other specific tools, this policy protects against damages, theft, or loss of your valuable business assets.
The coverage limits for tools and equipment insurance are based on the total value of the items being insured. It's important to document and evaluate the worth of your tools and equipment accurately.
This insurance can help in situations where your equipment is stolen from your vehicle, damaged due to a covered event, or lost during transit.
Inland marine coverage–This add-on extends coverage for your tools and equipment even when they are not within your premises. It provides protection during transportation, while on job sites, or when temporarily stored elsewhere
Rental reimbursement coverage–If you often rent tools or equipment for specific projects, this add-on reimburses you for the cost of renting temporary replacements if your insured items are damaged or stolen
Yes, it's essential to update your policy whenever you acquire new tools or equipment for your personal concierge business. Contact your insurance provider to ensure the new items are included in your coverage and adjust the policy accordingly.
This insurance is crucial if your personal concierge business utilizes vehicles for business purposes. This policy provides coverage for vehicles owned or used by your business, protecting against accidents, property damage, and liability claims while on the road.
The coverage limit for commercial auto liability insurance per vehicle is commonly established at $100,000. However, it is recommended to have a minimum coverage of $500,000, with the option to increase it up to $1 million.
This insurance can help in situations such as auto accidents involving your business vehicles, property damage caused by your vehicles, or injuries to third parties resulting from your business vehicle's operations.
Umbrella insurance–Umbrella coverage provides additional liability protection beyond the limits of your primary Commercial Auto Insurance policy. It offers an extra layer of financial security in case of severe accidents or costly lawsuits
Roadside assistance coverage–This add-on provides assistance in case of breakdowns, flat tires, or other non-accident-related issues while on the road. It helps keep your business running smoothly and minimizes downtime
This insurance allows you to insure multiple vehicles under a single policy, making it convenient for businesses with a fleet of vehicles. Discuss your specific needs with your personal concierge insurance provider to determine the best approach for your personal concierge business.
Workers compensation insurance is essential for personal concierge businesses that employ workers or have contractors. This policy provides coverage for work-related injuries or illnesses sustained by your employees, including medical expenses, lost wages, and rehabilitation costs.
Coverage limits and requirements vary by state. The maximum payout per accident is typically $100,000, and the maximum payout per disease per policy year is usually $500,000. This insurance can help in situations where an employee slips and falls while performing their duties, develops a work-related illness, or sustains an injury during job-related activities.
Employer's liability coverage–This add-on extends coverage beyond the scope of Workers Compensation, protecting your business against liability claims brought by employees who allege negligence or other wrongful acts
Occupational accident insurance–For independent contractors or subcontractors working for your personal concierge business, this coverage provides benefits similar to Workers Compensation Insurance, offering protection in case of accidents or injuries
Return-to-work program–This add-on assists with creating a structured program to help injured employees return to work as soon as medically feasible, reducing the impact of lost productivity and promoting a smoother transition back to work
The need for workers compensation Insurance depends on your state's regulations and the number of employees you have, including part-time workers. Even if you have a small workforce, it's crucial to comply with your state's requirements and protect your employees in the event of work-related injuries or illnesses.
Excess liability insurance provides additional liability coverage beyond the limits of your primary general liability, professional liability, or commercial auto insurance policies. It acts as an extra layer of protection against high-value claims and lawsuits that may exceed your primary policy limits.
The coverage limits for excess liability insurance can vary based on your business's needs, but it typically starts at $1 million. This insurance is designed to cover the costs of legal defense, settlements, or judgments exceeding your underlying policies' limits.
This insurance can help when your business faces a significant liability claim that surpasses the coverage limits of your primary policies, helping to safeguard your assets and financial stability.
| Cost per Month | Cost per Year | Deductible | |
|---|---|---|---|
| General liability insurance | $28 | $336 | $0-$500 |
| Professional liability insurance | $33 | $396 | $1,000-$2,000 |
| Commercial property insurance | $39 | $468 | $1,000-$2,000 |
| Business owner's policy | $44 | $528 | $1,500 |
| Tools and equipment insurance | $30 | $360 | $500-$1,000 |
| Commercial auto insurance | $41 | $492 | $500-$1,000 |
| Workers compensation insurance | $62 | $744 | $2,500-$5,000 |
| Excess liability insurance | $37 | $444 | $500-$1,000 |
The average personal concierge insurance cost is $28 per month or $336 per year for a $1 million general liability policy. Factors that affect premiums are:
Size and scope of business–The scale of your personal concierge business, including the number of employees, clients, and annual revenue, can impact the insurance cost
Services provided–The specific services you offer as a personal concierge, such as errand running, event planning, or travel assistance, can affect the personal concierge insurance premium
Coverage limits–The coverage limits you choose for each policy, such as general or professional liability, can impact the cost. Higher coverage limits generally result in higher premiums
Location–The geographic location of your business can influence insurance costs, as factors like local laws, regulations, and the level of competition among concierge business insurance providers can vary
Claims history–Your personal concierge business's claims history, including past insurance claims or incidents, can impact the cost. A history of claims may result in higher premiums
Deductibles–The deductible is the amount you must pay out of pocket before insurance coverage. Choosing a higher deductible can lower the premium but means you'll have to pay more in the event of a claim
Additional coverages–Including additional coverages to a base policy can increase the overall insurance cost
–The length of time your personal concierge business has been operating can impact the insurance cost. More established businesses may be perceived as lower risk and receive more favorable premiums
Here's a sample table providing estimated monthly insurance costs for personal concierge services, along with different types of insurance coverage:
| Cost per Month | Cost per Year | Best for | |
|---|---|---|---|
| NEXT | $14 | $168 | Best overall; Fastest general liability insurance |
| CoverWallet | $16 | $192 | Comparing personal concierge insurance quotes online |
| The Hartford | $18 | $216 | Small personal concierge businesses looking for customizable coverage and additional support services |
| Tivly | $20 | $240 | Comparing personal concierge insurance quotes over the phone |
| Thimble | $22 | $264 | Personal concierge businesses requiring short-term coverage |
| Hiscox | $24 | $288 | Personal concierge insurance with automatic renewal |
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Here are the companies you want to consider working with. Read some of the reviews below to know their pros, cons, and average rate for a $1 million general liability policy:
Best overall
Issues an online proof of insurance instantly
Fastest general liability insurance
Great customer service and reputation
Excellent rates
Outstanding value for money
Get a 10% discount if you buy two or more policies
Couldn’t find any
NEXT is an insurance technology company focused on providing tailored coverage solutions for small businesses, including personal concierge services. With its user-friendly online platform, NEXT offers a seamless concierge business insurance
experience, allowing business owners to obtain quotes, manage policies, and file claims conveniently. They prioritize understanding the unique risks personal concierge businesses face and provide comprehensive coverage options to address those needs.
Best for: Best overall; Fastest general liability insurance
Average cost: $14 per month
Our rating: 10/10
Offers an easy-to-use online platform for obtaining quotes and managing insurance policies
Provides a range of coverage options specifically designed for personal concierge businesses
Works with multiple insurance carriers, allowing for competitive pricing
Some users have reported occasional delays in customer service response times
CoverWallet is an insurance brokerage firm that simplifies the insurance process for small businesses, including personal concierge services. Their online platform enables business owners to compare quotes from multiple personal concierge insurance carriers, making finding the best coverage at competitive rates easier. CoverWallet offers a range of coverage options specifically designed for personal concierge businesses, ensuring they have the protection they need.
Best for: Comparing personal concierge insurance quotes online
Average cost: $16 per month
Our rating: 10/10
Specializes in small business insurance, offering tailored coverage for personal concierge services.
Provides flexible policy options to meet the specific needs of each business.
Offers additional benefits and resources, such as risk management tools and access to a network of preferred vendors.
May be expensive
The Hartford is a renowned insurance company with a specialization in small business insurance. They understand the needs of personal concierge businesses and provide tailored coverage options to address their unique risks. In addition to insurance coverage, The Hartford offers additional benefits and resources, such as risk management tools and access to a network of preferred vendors, to support the success of personal concierge businesses.
Best for: Small personal concierge businesses looking for customizable coverage and additional support services
Average cost: $18 per month.
Our rating: 10/10
Specializes in insurance solutions for the concierge industry, offering comprehensive coverage options.
Provides flexible policies that can be customized to meet the unique needs of personal concierge businesses.
Offers competitive rates and attentive customer service.
You need to call to compare quotes over the phone
Tivly is an insurance provider specializing in the concierge industry's insurance solutions. They offer comprehensive coverage options designed specifically for personal concierge businesses, addressing the specific risks of this type of service. Tivly aims to provide personalized service and attentive customer support to ensure you have the right personal concierge insurance coverage for your needs. Call now to compare quotes over the phone.
Best for: Comparing personal concierge insurance quotes over the phone
Average cost: $20 per month
Our rating: 10/10
Offers on-demand insurance coverage, allowing personal concierge businesses to obtain coverage for specific projects or timeframes
Provides a user-friendly mobile app for obtaining and managing insurance policies
Offers flexible policy options with affordable rates
Coverage options may be limited compared to traditional annual policies
Thimble is an innovative insurance provider that offers on-demand coverage, making it ideal for personal concierge businesses requiring flexible and short-term insurance solutions. Their mobile app allows business owners to obtain and manage insurance policies conveniently. Thimble's mission is to provide affordable and accessible insurance options that cater to the dynamic nature of the personal concierge industry.
Best for: Personal concierge businesses requiring short-term coverage
Average cost: $22 per month
Our rating: 10/10
Specializes in small business insurance, offering tailored coverage for personal concierge services
Provides customizable policies with flexible coverage limits
Offers online quotes and a straightforward application process
Certain situations may be subject to exclusions or limitations within the specific terms and conditions of the policy, which could impact the extent of coverage provided
Hiscox is an established insurance company that specializes in small business insurance. They offer tailored coverage options for personal concierge businesses, allowing business owners to customize their policies to meet their specific needs. Hiscox provides a straightforward online quote and application process, making it easy for personal concierge businesses to obtain the insurance coverage they require.
Best for: Personal concierge insurance with automatic renewal
Average cost: $24 per month
Our rating: 10/10
1 / 5
Use anyone except Employers. Period. They are non-transparent and shameful. After I complained long enough to warrant a call from a supervisor, the supervisor called back from a PRIVATE NUMBER (no caller ID), left a message that they are not reversing their decision (without any communication with me), and failed to leave a phone number for me to call back. She was hiding! They also fact find via email and phone calls, which is terrific for speed and communication. However, after setting a precedence of email or phone calls, they send time sensitive information via email, without any heads up... they are hoping you miss it and forfeit via expiration. Evil policies. Go elsewhere.
1 / 5
This place is an absolute joke of a company and should be ashamed of the way they conduct business. I was hurt on the job at the end of July and it took them just shy of 7 weeks to issue out a paycheck to me. Yes the amount was back dated but still. Not many have the luxury of not receiving a paycheck for almost 2 months. To top it all off, the original adjuster marked me down for the wrong state which caused a problem from the get go, I've had 3 different adjusters now since each one can't seem to figure out the simplicity of my claim. All my paperwork which includes, my job, house, and drs visits all are from the same state and city but yet some how I have been filed under a completely different state 1500 miles away. They do not answer your phone calls or emails no matter how many you leave. I've had to escalate my frustrations to the supervisors of each of these individuals in order to even get some kind of response. I've had more communication and information given to me about my claim from the customer service representatives then the actual adjusters.......... please tell me how that works?! A serious overhaul needs to happen here in order to serve your clients the way they deserve to be taken care of. 10/10 do not recommend this company to a single soul on earth
1 / 5
I have never had the displeasure of working with a more incompetent and disrespectful person in my life. I’m an injured worker and the adjuster that was assigned to my case was named Carrie Furgeson. In the past 6 weeks that I’ve been injured and out of work I have only been able to get ahold of her twice, not for lack of trying. I have left countless voicemails, countless emails, and she ignores them all. When I am finally able to get ahold of her I’m greeted with terrible customer service. She is rude, she talks over me and I’m hardly able to get a word in edgewise. She spelled my name wrong on my documents even after I spelled it for her properly countless times, this caused a whole new issue with my bank. I have bill collectors from the hospital calling me demanding payment and Carrie Furgeson won’t do a single thing to help, or to get them paid. All of my documentation is in Colorado, my job is in Colorado, my address is in Colorado, all my Dr offices and appointments have been in Colorado and Carrie still managed to hold my claim because she wasn’t sure what state she needed to file it under. It’s been 6 weeks since my Injury and my company still hasn’t received the wage paperwork to fill out so they can get me my correct wages. When she’s not ignoring me she’s answering my questions with “I don’t know” well I don’t know how she got this job, because apparently she doesn’t know anything about it. She is a disgusting morose individual inside and out and I genuinely wish her the worst in all of her future endeavors. I highly recommend you don’t use this company. Please if you are a business owner and your looking into this company please don’t use them. I’m sure they have the cheapest payment and that’s why companies use them in the first place, but you will be doing your employees a grave disservice by forcing them to venture into this absolute dumpster fire of a company. I would rate 0/5 if possible but 1 was the lowest I was allowed.
5 / 5
Their general liability insurance purchase process is simply the best online experience I've ever had in my life!
5 / 5
As long as they cover your line of business, you're literally covered! best rates, best coverage, best online experience, best professionals, can't be happier that I chose them!
Not all those who wander are lost.
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