Insuranks
Insuranks Score 8.2/10
Reviews:7
icon Hiscox is rated 'A' (Excellent) by A.M. Best. Tailored plans: Hiscox tailors small business insurance coverage to every business individual needs.

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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 8.2 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    8.1 / 10
  • Claims experience 8.1 / 10
  • Value for money 8.4 / 10
  • Coverage 8.4 / 10
  • Service speed 8.1 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    8.5 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    8.1 / 10
  • Added value 8.2 / 10
  • Trustworthiness 8.1 / 10
  • Personalization 8 / 10
  • Post-purchase treatment 8.1 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    7.9 / 10
  • Industry updates informing 8 / 10
  • Problem resolution 8.2 / 10

About

  • Number of employees 2700
  • Year founded 1901

Hiscox USA is a leading specialist insurance company with origins dating back to 1901. Contrary to traditional insurers, Hiscox targets specific types of insurance in which they develop expertise, often focusing on areas other insurers find too complex to insure. By challenging convention in each specific market Hiscox offers market leading products and services to businesses. They offer general liability, professional liability, and property insurance through brokers and directly online to businesses. Hiscox USA is part of the Hiscox Group, which employs over 2,300 people in 13 countries. Editor's rating: 9.5/10.

Insurance Types:

Reviews & Ranks

Total: 7

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

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Value for money:

0

Coverage:

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Service Speed:

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Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

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Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

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Problem resolution:

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Bruce Adams Insuranker

Policy Type: Business Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Extremely fast and simple. Wasted a lot of time and money until I found these guys! I feel like my business is in good hands now.

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Anonymous Insuranker

Policy Type: Business Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.9 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 9.9 / 10
  • Problem resolution 10.0 / 10

Good company. Good and knowledgable customer service. If they don't know something they will pass you on to a more experienced rep that is more knowledgable. So far so good.

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Sam Ford Insuranker

Policy Type: Business Insurance

score 0.4 / 10
View Ranking Details
  • Overall satisfaction 0.4 / 10
  • Customer service 0.0 / 10
  • Claims experience 0.0 / 10
  • Value for money 1.0 / 10
  • Coverage 1.0 / 10
  • Service speed 0.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    2.5 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Added value 1.0 / 10
  • Trustworthiness 0.0 / 10
  • Personalization 0.0 / 10
  • Post-purchase treatment 0.0 / 10
  • Periodic checking 0.0 / 10
  • Industry updates informing 0.0 / 10
  • Problem resolution 0.0 / 10

STAY AWAY! I wouldn't recommend hiscox small business liability insurance to anyone. Better not waste both your money and your time. Hiscox customer service is extremely unpleasant, not organized and not professional. It is the worst company we have dealt with in almost 25 years in business!

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Orlando Allen Insuranker

Policy Type: Business Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Their customer service is absolutely fantastic. Very patient, knowledgable and provided excellent explanation of the purchased policy. I would highly recommend this insurance company to anyone that's looking to protect their business from unexpected expense. Thank you Hiscox for doing a great job for my business!

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Allen Clark Insuranker

Policy Type: Business Insurance

score 9.2 / 10
View Ranking Details
  • Overall satisfaction 9.2 / 10
  • Customer service 9.1 / 10
  • Claims experience 9.1 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 9.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Added value 9.0 / 10
  • Trustworthiness 9.0 / 10
  • Personalization 8.5 / 10
  • Post-purchase treatment 8.8 / 10
  • Periodic checking 8.5 / 10
  • Industry updates informing 9.0 / 10
  • Problem resolution 9.5 / 10

Very pleased with Hiscox - their small business insurance rates are very good and they specialize in small business which gives me a peace of mind as a small business owner. So far so good!

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Anonymous Insuranker

Policy Type: Business Insurance

score 7.6 / 10
View Ranking Details
  • Overall satisfaction 7.6 / 10
  • Customer service 7.6 / 10
  • Claims experience 7.7 / 10
  • Value for money 7.7 / 10
  • Coverage 7.6 / 10
  • Service speed 7.9 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    7.9 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    7.6 / 10
  • Added value 7.7 / 10
  • Trustworthiness 7.6 / 10
  • Personalization 7.2 / 10
  • Post-purchase treatment 7.7 / 10
  • Periodic checking 7.1 / 10
  • Industry updates informing 7.4 / 10
  • Problem resolution 7.7 / 10

Decent experience with Hiscox business insurance

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Brandyn Longyhore Insuranker

Policy Type: Business Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

For me this company has proven to be the best to do business with and worth my hard earned money. Contractors this is your company look no further.