Insuranks
Insuranks Score 8.6/10
Reviews:7
icon Automatic Payments, Distant Student, Garaging, Good student, Homeowner, Multi-car, Online quote, Paperless billing, Pay In Full, Safe driver/Snapshot, Teen Driver, Multi-Policy: Save 5% to 15% for bundling auto and home insurance or auto insurance and boat insurance.

Served Locations

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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 8.6 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    8.6 / 10
  • Claims experience 8.6 / 10
  • Value for money 8.6 / 10
  • Coverage 8.6 / 10
  • Service speed 8.6 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    8.6 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    8.6 / 10
  • Added value 8.6 / 10
  • Trustworthiness 8.6 / 10
  • Personalization 8.6 / 10
  • Post-purchase treatment 8.5 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    8.5 / 10
  • Industry updates informing 8.5 / 10
  • Problem resolution 8.6 / 10

About

  • Number of employees 27250
  • Year founded 1937

Founded in 1937, Progressive is a U.S. insurance company. It is one of the largest auto insurance companies in America. Other than auto insurance, Progressive offers a variety of other insurance types and has over 35,000 employees. Recently it has also expanded internationally.

Insurance Types:

Reviews & Ranks

Total: 7

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

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Value for money:

0

Coverage:

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Service Speed:

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Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Anonymous Insuranker

Policy Type: Business Insurance

score 9.9 / 10
View Ranking Details
  • Overall satisfaction 9.9 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 9.9 / 10
  • Post-purchase treatment 9.8 / 10
  • Periodic checking 9.4 / 10
  • Industry updates informing 9.4 / 10
  • Problem resolution 10.0 / 10

Simple online quoting and purchase. excellent mobile app. claims filing via phone, website or app. Combines competitive rates with excellent customer experience. Progressive provides all of the coverage a small business needs. not to mention its financial strength

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Anonymous Insuranker

Policy Type: Auto Insurance

score 0.0 / 10
View Ranking Details
  • Overall satisfaction 0.0 / 10
  • Customer service 0.0 / 10
  • Claims experience 0.0 / 10
  • Value for money 0.0 / 10
  • Coverage 0.0 / 10
  • Service speed 0.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Added value 0.0 / 10
  • Trustworthiness 0.0 / 10
  • Personalization 0.0 / 10
  • Post-purchase treatment 0.0 / 10
  • Periodic checking 0.0 / 10
  • Industry updates informing 0.0 / 10
  • Problem resolution 0.0 / 10

I had a very bad experience with Progressive. They took away my money 2 times in the past 15 years. Their customer service and claim handling is bad irreliable. I do not recommend them and there's no chance that I will do further business with them.

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Jennie Douglas Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

After my previous car insurance company increased my premium rate by 5 times after a minor accident, I decided to shop for car insurance policies online through Insuranks. Progressive gave me an excellent coverage for 6 times lower than the previous company. Ever since, I experienced one more little no-fault accident and despite it Progressive kept my premium rates the same. I was an auto and home insurance customer of State Farm, the previous company, for over 25 years and they refused to match their rates. Since they weren't loyal to me I stopped being loyal to them. Now I'm very happy with Progressive. Customer service is truly awesome, Fast response, professional agents, friendly tones, helpful attitude. What I like the best though is that they are very fair with their rates. Eventually it boils down to the bottom line return on your investment and Progressive answers it great!

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George Marshall Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Can't complain on them. They make the car insurance process incredibly smooth for me as a first time insured.

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Kay Thornton Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Great rates and zero issues. Customer service is also very helpful with anything. I used their roadside assistance on several occasions and am very pleased with them.

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Yan Lee Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Progressive is brilliant and so are their rates! Delightful customer experience. Their customer service is very helpful and assists promptly with anything you need!

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Morgan McLachlan Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Progressive delivers a really awesome service. They are always very fast to pay you on any accidents you go through. They take care of your car and fix whatever needs fixing very fast as well. Never had to try to convince with them or fight to get paid for what I am paying for as a customer all along! Progressive is great!