Insuranks Score 8.9/10
Reviews:13
icon Hiscox is rated 'A' (Excellent) by A.M. Best. Tailored plans: Hiscox tailors small business insurance coverage to every business individual needs.
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 8.9 / 10
  • Customer experience 8.8 / 10
  • Claims experience 8.8 / 10
  • Online experience 8.9 / 10
  • Coverage 8.9 / 10
  • Price/value for money 9 / 10
  • Online experience 8.9 / 10
  • Coverage 8.9 / 10
  • Price/value for money 9 / 10

About

  • Number of employees 2700
  • Year founded 1901

Hiscox USA is a leading specialist insurance company with origins dating back to 1901. Contrary to traditional insurers, Hiscox targets specific types of insurance in which they develop expertise, often focusing on areas other insurers find too complex to insure. By challenging convention in each specific market Hiscox offers market leading products and services to businesses. They offer general liability, professional liability, and property insurance through brokers and directly online to businesses. Hiscox USA is part of the Hiscox Group, which employs over 2,300 people in 13 countries. Our rating: 9.5/10

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Reviews & Ranks

Total: 13

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Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

Good company. Good and knowledgable customer service. If they don't know something they will pass you on to a more experienced rep that is more knowledgable. So far so good.

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Anonymous Insuranker

Policy Type: Business Insurance

score 7.7 / 10
View Ranking Details
  • Overall satisfaction 7.7 / 10
  • Customer experience 7.6 / 10
  • Claims experience 7.7 / 10
  • Online experience 7.7 / 10
  • Coverage 7.6 / 10
  • Price/value for money 7.7 / 10

Decent experience with Hiscox business insurance

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Brandyn Longyhore Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

For me this company has proven to be the best to do business with and worth my hard earned money. Contractors this is your company look no further.

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Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

My HI barbershop is well covered with their great BOP product for 5 years already! not planning to switch!

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Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

Excellent experience with Hiscox BOP for my coffee shop. They provided all it needed.

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Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

Hiscox's the best! My business is insured with them for over 12 years and am not planning to switch!

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Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

Extremely fast and simple. Wasted a lot of time and money until I found these guys! I feel like my business is in good hands now.

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Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

Good company. Good and knowledgable customer service. If they don't know something they will pass you on to a more experienced rep that is more knowledgable. So far so good.

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Anonymous Insuranker

Policy Type: Business Insurance

score 0.6 / 10
View Ranking Details
  • Overall satisfaction 0.6 / 10
  • Customer experience 0 / 10
  • Claims experience 0 / 10
  • Online experience 1 / 10
  • Coverage 1 / 10
  • Price/value for money 1 / 10

STAY AWAY! I wouldn't recommend hiscox small business liability insurance to anyone. Better not waste both your money and your time. Hiscox customer service is extremely unpleasant, not organized and not professional. It is the worst company we have dealt with in almost 25 years in business!

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Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

Their customer service is absolutely fantastic. Very patient, knowledgable and provided excellent explanation of the purchased policy. I would highly recommend this insurance company to anyone that's looking to protect their business from unexpected expense. Thank you Hiscox for doing a great job for my business!

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Anonymous Insuranker

Policy Type: Business Insurance

score 9.4 / 10
View Ranking Details
  • Overall satisfaction 9.4 / 10
  • Customer experience 9.1 / 10
  • Claims experience 9.1 / 10
  • Online experience 9 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

Very pleased with Hiscox - their small business insurance rates are very good and they specialize in small business which gives me a peace of mind as a small business owner. So far so good!

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Anonymous Insuranker

Policy Type: Business Insurance

score 7.7 / 10
View Ranking Details
  • Overall satisfaction 7.7 / 10
  • Customer experience 7.6 / 10
  • Claims experience 7.7 / 10
  • Online experience 7.7 / 10
  • Coverage 7.6 / 10
  • Price/value for money 7.7 / 10

Decent experience with Hiscox business insurance

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Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

For me this company has proven to be the best to do business with and worth my hard earned money. Contractors this is your company look no further.