Insuranks Score 9.3/10
Reviews: 16
icon Hiscox is rated 'A' (Excellent) by A.M. Best. Tailored plans: Hiscox tailors small business insurance coverage to every business individual needs.
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 9.3 / 10
  • Customer experience 9 / 10
  • Claims experience 8.9 / 10
  • Online experience 9.1 / 10
  • Coverage 9.1 / 10
  • Price/value for money 9 / 10
  • Online experience 9.1 / 10
  • Coverage 9.1 / 10
  • Price/value for money 9 / 10

About

  • Number of employees 2700
  • Year founded 1901

Hiscox Insurance; the company has been a leader in the specialty insurance market since its inception in 1901. With a rich heritage rooted in underwriting excellence and a commitment to innovation, Hiscox provides tailored insurance solutions for businesses and individuals across the globe. As a proud member of the Lloyd's of London marketplace, the company specializes in niche areas, offering comprehensive coverage that includes property, casualty, and unique risks such as cyber threats, fine art, and high-net-worth personal insurance. *****Mission***** The mission of Hiscox is to empower clients to pursue their ambitions with confidence. Understanding that every business and individual faces unique risks, a dedicated team of experts is available to provide personalized service and support. With over 3,000 employees operating in 14 countries, Hiscox leverages extensive knowledge and experience to deliver insurance solutions that are not only effective but also easy to understand. *****Innovative Solutions***** Hiscox is at the forefront of technological advancement in the insurance industry. The company utilizes cutting-edge tools and data analytics to enhance underwriting processes and improve customer experience. Recent deployments of AI-driven automation have significantly reduced application processing times, allowing for swift responses to client needs. This commitment to innovation ensures that Hiscox remains agile in an ever-evolving market, providing clients with the best possible coverage. *****Why Choose Hiscox?***** Choosing Hiscox means selecting a partner that prioritizes integrity, courage, and customer satisfaction. The award-winning small business insurance is designed to protect what matters most while encouraging growth and resilience. The company offers a range of customizable policies tailored specifically to industry needs, whether for startups or established enterprises. A specialist claims team is dedicated to providing prompt assistance when needed most, ensuring clients can quickly get back on track after any disruption. With a strong financial foundation—backed by an A (Excellent) rating from AM Best—Hiscox provides peace of mind that coverage is reliable. *****Join The Team***** As Hiscox continues to grow and expand its offerings, there is an invitation for clients to join in this journey. The company believes in protecting dreams and fostering courage among clients. Trust Hiscox—where expertise meets empathy in insurance solutions tailored just for each client.

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Reviews & Ranks

Total: 16

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Vernice Russel

Vernice Russel Insuranker

Policy Type: Hiscox Insurance

score 9 / 10
View Ranking Details
  • Overall satisfaction9 / 10
  • Customer experience9 / 10
  • Claims experience9 / 10
  • Online experience9 / 10
  • Coverage10 / 10
  • Price/value for money9 / 10

My overall experience with Hiscox has been great. From getting quotes to managing my policy online, everything has been smooth and efficient

Brando Daniel

Brando Daniel Insuranker

Policy Type: Hiscox Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience9 / 10
  • Claims experience10 / 10
  • Online experience10 / 10
  • Coverage9 / 10
  • Price/value for money9 / 10

After experiencing some damage in my office, I filed a claim with Hiscox and was amazed at how responsive their claims team was! They helped me every step of the way.

Mitchell Kohler

Mitchell Kohler Insuranker

Policy Type: Hiscox Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience9 / 10
  • Claims experience9 / 10
  • Online experience9 / 10
  • Coverage10 / 10
  • Price/value for money9 / 10

I had a great experience with Hiscox. The application process for my business insurance was quick and easy—everything was done online in under 20 minutes.

Claude Lang

Claude Lang Insuranker

Policy Type: Hiscox Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience9 / 10
  • Claims experience9 / 10
  • Online experience9 / 10
  • Coverage9 / 10
  • Price/value for money9 / 10

Finding affordable insurance for my new bakery was crucial, and Hiscox delivered. Their website made it easy to get a quote tailored specifically for my business needs. I appreciated that they offered various coverage options, including property and liability insurance, all at competitive rates. After a minor incident where a customer slipped in my store, I had to file a liability claim. The process was surprisingly simple; I submitted everything online, and within days, I received a response from their claims team. They were professional and empathetic throughout the entire process. I’m grateful for how quickly they handled everything and would recommend Hiscox to any small business owner looking for quality coverage.

Rico Lynch

Rico Lynch Insuranker

Policy Type: Hiscox Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience10 / 10
  • Claims experience9 / 10
  • Online experience10 / 10
  • Coverage9 / 10
  • Price/value for money10 / 10

I recently switched to Hiscox for my small business insurance after hearing positive feedback from other entrepreneurs. When I had to file a claim due to water damage in my office caused by a burst pipe, I was initially worried about the process. However, Hiscox exceeded my expectations. The claims representative was incredibly helpful and guided me through every step of the process. They quickly assessed the damage and worked with local contractors to get everything repaired efficiently. What impressed me most was their transparency; they kept me updated on the status of my claim at all times. Thanks to Hiscox, I was able to get back to business without significant delays. Their excellent customer service makes them stand out in the insurance industry.

Mariela Koss

Mariela Koss Insuranker

Policy Type: Hiscox Insurance

score 9 / 10
View Ranking Details
  • Overall satisfaction9 / 10
  • Customer experience9 / 10
  • Claims experience8 / 10
  • Online experience9 / 10
  • Coverage9 / 10
  • Price/value for money8 / 10

As a freelance graphic designer, I needed insurance that would protect my business without breaking the bank. After researching several options, I decided to go with Hiscox. Their online application process was straightforward and took less than 15 minutes. I was able to customize my policy to include professional liability coverage, which is essential for my line of work. A few months later, a client claimed that my design had caused them financial loss, and I had to file a claim. Hiscox’s claims process was efficient; they assigned an adjuster quickly and kept me informed throughout. In the end, my claim was approved, and I felt supported every step of the way. I highly recommend Hiscox for any small business owner looking for reliable and tailored insurance solutions.

Anonymous

Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience10 / 10
  • Claims experience10 / 10
  • Online experience10 / 10
  • Coverage10 / 10
  • Price/value for money10 / 10

Good company. Good and knowledgable customer service. If they don't know something they will pass you on to a more experienced rep that is more knowledgable. So far so good.

Anonymous

Anonymous Insuranker

Policy Type: Business Insurance

score 7.7 / 10
View Ranking Details
  • Overall satisfaction7.7 / 10
  • Customer experience7.6 / 10
  • Claims experience7.7 / 10
  • Online experience7.7 / 10
  • Coverage7.6 / 10
  • Price/value for money7.7 / 10

Decent experience with Hiscox business insurance

Brandyn Longyhore

Brandyn Longyhore Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience10 / 10
  • Claims experience10 / 10
  • Online experience10 / 10
  • Coverage10 / 10
  • Price/value for money10 / 10

For me this company has proven to be the best to do business with and worth my hard earned money. Contractors this is your company look no further.

Anonymous

Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience10 / 10
  • Claims experience10 / 10
  • Online experience10 / 10
  • Coverage10 / 10
  • Price/value for money10 / 10

My HI barbershop is well covered with their great BOP product for 5 years already! not planning to switch!

Anonymous

Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience10 / 10
  • Claims experience10 / 10
  • Online experience10 / 10
  • Coverage10 / 10
  • Price/value for money10 / 10

Excellent experience with Hiscox BOP for my coffee shop. They provided all it needed.

Anonymous

Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience10 / 10
  • Claims experience10 / 10
  • Online experience10 / 10
  • Coverage10 / 10
  • Price/value for money10 / 10

Hiscox's the best! My business is insured with them for over 12 years and am not planning to switch!

Anonymous

Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience10 / 10
  • Claims experience10 / 10
  • Online experience10 / 10
  • Coverage10 / 10
  • Price/value for money10 / 10

Extremely fast and simple. Wasted a lot of time and money until I found these guys! I feel like my business is in good hands now.

Anonymous

Anonymous Insuranker

Policy Type: Business Insurance

score 0.6 / 10
View Ranking Details
  • Overall satisfaction0.6 / 10
  • Customer experience0 / 10
  • Claims experience0 / 10
  • Online experience1 / 10
  • Coverage1 / 10
  • Price/value for money1 / 10

STAY AWAY! I wouldn't recommend hiscox small business liability insurance to anyone. Better not waste both your money and your time. Hiscox customer service is extremely unpleasant, not organized and not professional. It is the worst company we have dealt with in almost 25 years in business!

Anonymous

Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction10 / 10
  • Customer experience10 / 10
  • Claims experience10 / 10
  • Online experience10 / 10
  • Coverage10 / 10
  • Price/value for money10 / 10

Their customer service is absolutely fantastic. Very patient, knowledgable and provided excellent explanation of the purchased policy. I would highly recommend this insurance company to anyone that's looking to protect their business from unexpected expense. Thank you Hiscox for doing a great job for my business!

Anonymous

Anonymous Insuranker

Policy Type: Business Insurance

score 9.4 / 10
View Ranking Details
  • Overall satisfaction9.4 / 10
  • Customer experience9.1 / 10
  • Claims experience9.1 / 10
  • Online experience9 / 10
  • Coverage10 / 10
  • Price/value for money10 / 10

Very pleased with Hiscox - their small business insurance rates are very good and they specialize in small business which gives me a peace of mind as a small business owner. So far so good!