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As a Florida citizen, car insurance rates are expensive here. With COVID-19 being around, working from home becoming a norm and we drive less. Allstate was very understanding of the situation and offered us a pay per mile car insurance. It was a very pleasant surprise. There's a daily rate as well as a per mile rate. It is brilliant as I will save roughly $300 compared to my previous insurer offered 15% COVID-19 discount. Very thankful.
I have been an Allstate customer for roughly 5 years after switching from State Farm. The car insurance policy is much cheaper. I never experienced any issue with my car since I became a policyholder (touch wood) so I cannot attest about their claims handling, however they are really great and easy to work with and I have utilized their good driver discounts a couple of times, as well as other discounts.
I'm an AAA member for years, and they have an outstanding customer service. have a home and auto bundle which I received discount for, always have someone available to help with any claims. I highly recommend them!
Love their bicycle insurance, they don't just insure your bike, but rather provides liability, medical and vehicle contact coverage. One of their disadvantages though, like all specialty insurers, is that they don't provide online quotes, because of the custom nature of the products. Overall good experience!
Disappointed by the coverage and rates increase...