Insuranks
Insuranks Score 8.2/10
Reviews:5
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 8.2 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    8.5 / 10
  • Claims experience 8.7 / 10
  • Value for money 8.4 / 10
  • Coverage 8.5 / 10
  • Service speed 9.5 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    9.5 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    7.8 / 10
  • Added value 8.5 / 10
  • Trustworthiness 6.7 / 10
  • Personalization 8.4 / 10
  • Post-purchase treatment 7.6 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    9 / 10
  • Industry updates informing 9 / 10
  • Problem resolution 8.2 / 10

About

  • Number of employees 3700
  • Year founded 1907

Founded in 1907, Rhode Island based Amica is the oldest mutual insurer of autos in the United States. It is a direct writer of personal insurance with auto, homeowners, life personal excess liability and marine coverages.

Insurance Types:

Reviews & Ranks

Total: 5

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Kenneth Fox Insuranker

Policy Type: Auto Insurance

score 9.3 / 10
View Ranking Details
  • Overall satisfaction 9.3 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Great pick. Easy online application and claims processing. Many times they let you to select your repair shop. Great customer service and rates.

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William Case Insuranker

Policy Type: Home Insurance

score 6.3 / 10
View Ranking Details
  • Overall satisfaction 6.3 / 10
  • Customer service 6.0 / 10
  • Claims experience 6.0 / 10
  • Value for money 6.1 / 10
  • Coverage 6.7 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    6.3 / 10
  • Added value 6.6 / 10
  • Trustworthiness 0.0 / 10
  • Personalization 6.9 / 10
  • Post-purchase treatment 4.2 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 6.0 / 10

Amica matched the home valuation that I got from Progressive that was over one million dollar, so I switched to them. Approximately ten months after switching to Amica, they sent an appraiser to re-evaluate my home.

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Vikki Hudson Insuranker

Policy Type: Auto Insurance

score 5.4 / 10
View Ranking Details
  • Overall satisfaction 5.4 / 10
  • Customer service 6.5 / 10
  • Claims experience 7.5 / 10
  • Value for money 6.0 / 10
  • Coverage 6.0 / 10
  • Service speed 7.5 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    7.5 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    2.5 / 10
  • Added value 6.0 / 10
  • Trustworthiness 3.5 / 10
  • Personalization 5.0 / 10
  • Post-purchase treatment 3.7 / 10
  • Periodic checking 5.0 / 10
  • Industry updates informing 5.0 / 10
  • Problem resolution 5.0 / 10

Been insured with Amica for over 13 years. Once changing the policy length from one year to half a year their rates are only increasing. Never had any claims or traffic violations. Their excuse is that claims in the state are happening more often and therefore they have to cover for their own losses that way. But why should I as a customer be the one that sponsor their bad financial planning? I am moving my business to a better company. Don't understand how come they have so many great reviews here.

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Margaret Heath Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Moving to Amica from a different car insurance company, I now stick to these guys. Satisfied with everything. No complains. Rates are awesome, customer service is magnificent, coverage is great. They constantly send out great tips and advice through email. They have amazing roadside assistance. Excellent experience.

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Perry Dale Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

AMICA is a solely-online insurance company which is not known to many. Insuranks users continuously ranks AMICA one of the best in the states. Being an Amica insurance customer for many many years now I can attest that their prices are some of the cheapest ones, their Customer Service is wonderful and their different plans interesting and broadly protective. That said, you have to follow their qualification, they carefully examine your application to make sure that they can cover you and contain your risk. Their selection process though make them such a great company that can protect you well with great rates and excellent customer service. Good choice!