Insuranks
Insuranks Score 9.2/10
Reviews:2
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 9.2 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    9.5 / 10
  • Claims experience 8.8 / 10
  • Value for money 10 / 10
  • Coverage 9.5 / 10
  • Service speed 9.3 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    9 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    9.5 / 10
  • Added value 9.5 / 10
  • Trustworthiness 9.5 / 10
  • Personalization 9 / 10
  • Post-purchase treatment 9 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    8.8 / 10
  • Industry updates informing 8.5 / 10
  • Problem resolution 9 / 10

About

  • Number of employees 1481
  • Year founded 2009

Elephant Insurance is a customer-centric direct insurer headquartered in Richmond, Virginia. Founded in 2009, Elephant is a subsidiary of Admiral Group plc, a FTSE 100 company and one of the U.K.'s leading insurers with a presence in eight countries and over 6 million customers worldwide.

Insurance Types:

Reviews & Ranks

Total: 2

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Anonymous Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Had to file an auto claim with Elephant car insurance, the claim experience was very fast and easy. Didn't have to do nothing but file the claim. Was a good call to switch to them from Geico.

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Anonymous Insuranker

Policy Type: Auto Insurance

score 8.4 / 10
View Ranking Details
  • Overall satisfaction 8.4 / 10
  • Customer service 9.0 / 10
  • Claims experience 7.5 / 10
  • Value for money 10.0 / 10
  • Coverage 9.0 / 10
  • Service speed 8.5 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    8.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Added value 9.0 / 10
  • Trustworthiness 9.0 / 10
  • Personalization 8.0 / 10
  • Post-purchase treatment 8.0 / 10
  • Periodic checking 7.5 / 10
  • Industry updates informing 7.0 / 10
  • Problem resolution 8.0 / 10

Elephant auto insurance delivers a great experience. It has great customer service, cheapest rates and excellent value for money! Good choice!