Being a driver can be fun. It saves time and money on commuting. In order to protect ourselves from any unexpected costs involved with driving, auto insurance comes handy.
Car insurance is your financial buffer in case of accidents. It’s a financial investment to shield you from fixed costs and liabilities. The logic with car insurance or any other insurance instruments is to think of future circumstances and seek long-term protection.
This is our best car insurance companies review of 2020. Check out our review of the best and cheapest car insurance companies of 2021.
Some people who would prefer face-to-face interactions would choose to talk to insurance sales agents and company representatives who can provide them a comprehensive briefing or presentation of the varied options that could be the best match for their needs. They could also look for car insurance near them and head directly to a local car insurance agent or company office around them to get an outlook, hear their recommendations, get quotes and sign up to a decent car insurance policy.
The vast majority of the car insurance companies today are available both direct online and face-to-face interactions. Clients who find it difficult to reach their physical address for a meeting can get a car insurance policy online, others can make arrangements and schedule a real live person meeting. It depends on what the clients would prefer – although the level of customer service and product lines would normally remain in the same standards.
Car insurance cost is one primary consideration when shopping for a car insurance company. Well, you always get what you pay for, but you must also consider buying auto insurance that fits your financial profile and has that coverage you need.
But what are the best auto insurance companies to insure ourselves with?
The choices may be daunting, but we have simplified it for you. We did our research, checked on honest reviews and feedback, and compiled the best car insurance companies in the United States for 2020. Let’s dive in!
Let’s take a look at the different companies and their specific pros and cons. We rate each company, which may help you understand why one auto insurance plan or company may be better than the others. This score is determined based on customer reviews as well as our take on whether or not the balance between the plan’s coverage, the company's service and reliability, cost and more important things to consider as drivers. Based on that you can make better auto insurance decisions.
USAA is our top car insurance company selection for 2020.
The company is one of the biggest car insurers in the United States as it serves specific clients – veterans, military, and immediate family members.
USAA car insurance quotes are among the most competitive ones in the market.
USAA is ranking as one of our top auto insurance companies thanks to their high customer satisfaction, strong financial capabilities, solid reputation, great customer service and interesting auto insurance plans.
USAA gap insurance is considered an excellent option as well.
Very easy and quick process for filing claims, and they were also consistent in providing timely updates on the status of claims.
USAA has great reviews in terms of customer service and satisfaction rate.
The only downside would be that other consumers won’t qualify for car insurance because the company only caters to a specific market of military staff and their families.
To get a low cost USAA auto insurance quote, simply follow through below and click get quotes.
Best for: General Schwartzkopf, as well as other military members, veterans and their families
Insuranks rating: 9.5/10
Root car insurance is a newcomer to the industry, however, it receives many positive feedbacks from those who gave them the chance.
Their main competitive advantage over others is their promise to provide you auto insurance rates based on how you drive.
You can do almost everything from their app.
What's cool is that to get your quote, you first have to download the app and take a test drive while the app tracks and analyses your driving behaviour over a few weeks. The better is your driving, the cheaper is your quote!
How fast you drive
How rough and sudden is your braking
When do you drive
How soft you turn
Their AI understands if you're the driver or the passenger, so you won't be penalized for other drivers bad driving habits when you're with them in the car.
Root does not cover high risk drivers and is known to reject many drivers based on their test drive
Having a customer base that consists of low risk drivers only allows Root to provide you with lower, cheaper car insurance premiums!
Root offers roadside assistance, rideshare feature on top of their rental coverage, free Lyft rides on specific holidays and SR-22.
Root offers discounts up to 10% off for drivers that are not using their mobile phones while driving.
Best for: MILLENIALS!
Our rating: 9.5/10
Geico is an insurance company based in Maryland, USA, has been providing automobile, umbrella, and property insurance since 1936.
Geico car insurance - Geico is the second largest auto insurance company in the United States. Although they are a popular option, they have seen an increase in customer dissatisfaction throughout 2020. This is largely due to increased premiums and slow response times
This car insurance company has tremendously increased its dominance and market share in the car insurance industry. This is now considered to be the second-largest insurance company in the United States with a total income of $25, 483 Billion USD in 2017. (The largest auto insurance company to date is State Farm)
GEICO offers many popular plans. Among them are:
It's very easy to find a GEICO car insurance near you through their website or a Google search. Getting a GEICO auto insurance quote is very easy, simply go to their company page that is linked below and click through on get quotes to get a free, competitive GEICO car insurance quote online.
GEICO’S RATINGS AND REVIEWS:
Based on the reviews from the recent Customer Satisfaction Studies 2020, Geico received strong remarks and a 5-star rating.
Geico placed first in the largest shopping experience in the North Central, Northwest, and Southwest regions.
Geico is popularly known for stacking up discounts such as giving clean driving services for drivers in some states.
Veterans, federal employees, and reservists also have discount access plus a mechanical breakdown coverage to pay for their repairs and/or buying a new car.
TO FURTHER ACKNOWLEDGE GEICO’S OVERALL PERFORMANCE, CHECK THIS LIST OF ITS STRENGTHS AND WEAKNESSES BELOW:
|Getting your online quote is simple|
Has its own mobile app
Offers convenient rates after claims
|Receiving low-credit scores from other states|
Discounts are not applicable to hybrid engines.
Increasing customer dissatisfaction
Geico stands out from other insurance companies for its low service rates. The only auto insurance company that provides mechanical breakdown service intended for new cars. The said service costs $100 per year and a $250 deduction. Geico car insurance is also advisable for a couple who are just starting off a family for it helps with spending, and saving money in the smartest way possible.
Best for: Cheapest rates
Insuranks rating: 8/10
To get a free GEICO insurance quote and read how their customers have rated and reviewed them, click here.
State Farm is the largest personal auto insurer in the United States. Known for their affordable pricing, extensive coverage, and customer care, State Farm is one of the leaders in the industry and State Farm car insurance is one of the most recommended and highest rated car insurance options. State Farm's average car insurance quotes cost is approximately $100 a month. They also deliver an excellent online experience from getting a free quote, through purchasing and to managing your policy and filing claims online.
State Farm auto insurance provide rideshare insurance as well as rental car and travel expenses coverage, which means they don’t just pay for the rental vehicle but also for meals and other costs.
State Farm car insurance offers a 50% discount depending on your miles and your adherence to safe driving.
Apart from that, they also provide a refresher driving course called “Steer Clear Driver Program,” which has savings for drivers under 25 who have successfully completed the course.
State Farm is known to always value and prioritize customers first.
Some things you should know about State Farm car insurance:
- State Farm safe driver discount: State Farm provides “Safe Driver” discounts that starts at 5% off just by signing up to their drive safe & save mobile program. That means that they will look at your driving data and slash the cost of your plan even more if you are a good and law-abiding driver.
- State Farm gap insurance is considered an excellent option, and they also offer a similar coverage called Payoff Protector if you have an auto loan on State Farm Bank.
- State Farm Car Rental: State Farm will often cover the cost of a rental car if yours is damaged.
- If you end up stranded, State Farm will pay for your accommodations.
- State Farm good student discount: State Farm also give up to 25% in auto insurance discounts for being a good student and getting good grades. These savings are eligible even after you graduate, until you reach 25 years of age.
- State Farm low mileage discount provides up to 30% auto insurance discount
- State Farm comprehensive coverage is highly rated accordingly
Best for: Customer Satisfaction
Insuranks Rating: 9/10
To get a free State Farm car insurance quote online, simply click here
Progressive is a public insurance company based in Mayfield, Ohio, founded in 1937. A company, with a total income of $30 Billion USD recorded in 2018.
They have a very firm financial profile, which means they’re a good investment instrument.
Progressive has very modern and intuitive apps and websites available for their clients to utilize online. You can file and check on claims and get other updates through the website.
Progressive also have virtual assistance, the Snapchat app, and their main app for filing claims, complaints, and other concerns.
We’re pretty certain you’ve seen some of Progressive’s catchy commercials. So how do they stack up? Progressive auto insurance ranks high on our best auto insurance companies for a good reason. They offer a wide variety of car insurance plans for experienced and seasoned drivers alike, all at very reasonable costs. Progressive direct auto insurance makes getting car insurance easier and with such financial strength, you can rest assured that Progressive direct car insurance have the ability to cover your expenses. However, they don’t offer the same wide array of add-ons (like rental car insurance) that many of the others do. Their online experience is very good which makes getting a Progressive car insurance quote online free, fast and simple and helps you find Progressive car insurance near you with a click of a button.
More from Progressive auto ins..
- Progressive gap insurance costs approximately $5 a month on average.
- Progressive full coverage car insurance includes progressive comprehensive and collision insurance coverage, as well as anything else that is mandatory in your state. A rough estimate of its cost will be $150.
- Progressive comprehensive coverage will cover you from any damages to your vehicle that were caused by theft, vandalism, fire, hitting an animal, weather conditions, acts of nature and glass breakage. You are able to determine the deductible that will be applied. Progressive comprehensive coverage costs $24 per month on average. About 80% of drivers add comprehensive to their auto insurance policy and the most selected deductible amount for comprehensive is $500.
- Progressive rental car insurance is included in your main vehicle auto insurance with Progressive, and has the same limit as your own vehicle has. Progressive's Perkshare program offers car rental discounts, among other discounts that it offers.
- Progressive commercial auto insurance is one of the best business auto insurance you can find and is considered our best one in 2020. It delivers custom coverage options for many types of businesses to match any possible need a business might have in relation to its auto insurance. Progressive commercial auto insurance cost per month was approximately $183 per month on average nationally in 2019, including both business auto insurance and contractors. However, shop around if you are looking to find cheaper commercial auto insurance options.
- Progressive good student discount is applied to auto insurance policies with a student driver on it, who averages at least "B" grades. Progressive also applies discounts for students on auto insurance policies who are in colleges which are 100 miles from their residence or further, and are 22 years old or younger.
- Progressive offers free coverage for pet injuries that occurred due to car accidents, when you have collision insurance on your Progressive auto insurance plan.
- Accessories insurance (which covers damage done to accessories on your car)
- Property damage insurance
Auto, boat, car, golf cart, motorcycle, ATV, RV, PWC, etc
Renters, mobile home, homeowners, flood, condo, home security, home warranty
Travel, health, identity theft, pet, communication devices, vision, pet, life, wedding event, and dental
General liability, workers’ compensation, commercial auto, business owners policy, professional liability
Car shopping services, personal loans
PROGRESSIVE CORPORATION RATINGS AND REVIEWS:
Geico got a 4.5-star rating from the recent Customer studies in 2020 and received reviews such as:
Out of 8 large insurers, Progressive Corporation placed seventh in overall shopping experience.
The service features offered by Progressive Corporation depends on which State you are from.
TO FURTHER ACKNOWLEDGE PROGRESSIVE CORPORATION'S OVERALL PERFORMANCE, CHECK THIS LIST OF ITS STRENGTHS AND WEAKNESSES BELOW:
|For the direct model, the cost is lower|
Roadside assistance is available
Claim process convenience
|Not all states are given discounted service|
No support during disasters
Known for its competitive rates, students, safe drivers, students’ discounts, Progressive became one of the largest auto insurance companies in the United States. The snapshot service offered makes the customers even more careful and responsible drivers. Lastly, the customer services offered by its agents are very acknowledgeable and friendly.
Best for: Reliability
Insuranks Rating: 9/10
It's fairly easy to get a progressive auto insurance quote online for free, simply click here.
Farmers is an expensive car insurance company but has high approval ratings when it comes to customer satisfaction, customer service and speedy processing of claims.
Farmers offer their policyholders flexibility in car insurance options plus multi-car discounts and multi-policy discounts.
NJM, an insurance company located in New Jersey, USA, provides umbrella insurance, renters, condo, homeowners, workers' compensation, commercial, auto, and personal auto insurance. Its other branches are located in Pennsylvania, Maryland, Connecticut, New York, and Delaware.
NJM RATINGS AND REVIEWS
This 2020, NJM had played their cards right for being one of the top-ranked car insurance companies and received a 5 star-rating. Upon confirmation, New Jersey Manufacturers achieved high rates and reviews from customer satisfaction studies such as:
- "Among the best" - this was the most recent review from 2019's Auto Claims Satisfaction Study.
- NJM placed third out of 14 insurance companies in the mid-Atlantic region in 2020's US Auto Insurance Satisfaction Study arriving in total overall customer satisfaction.
TO FURTHER ACKNOWLEDGE THE OVERALL PERFORMANCE OF NEW JERSEY MANUFACTURERS, CHECK THIS LIST OF ITS STRENGTHS AND WEAKNESSES BELOW:
|online policy administration|
familiarity with Local driving laws
good customer satisfactory experience
|It does not cover personal, mechanical, and pet issues. |
only limited for New Jersey and Pennsylvania citizens.
New Jersey Manufacturers may not be open to the general public. However, it prioritizes the state and municipal workers. And, unlike other insurance companies, NJM will use only genuine parts on the vehicle of a customer if an accident took place. The rates and great discounts are given to customers also contributed to NJM's placing at the top-ranked car insurance companies
Erie Insurance Group is an insurance company built with a network of independent insurance agents providing home, auto, commercial, and life insurance since 1925. Erie Insurance Group is located in Pennsylvania, United States. While the other independent insurance agents are located in 12 U.S State and the District of Columbia.
Based on Customer Satisfaction Studies, Erie received strong remarks such as:
Erie placed second out of a dozen mid-sized insurance companies, according to U.S Insurance Shopping Study in 2020.
Out of 14 companies, Erie got second place in the mid-Atlantic region. In the Southeast region, Erie placed second once again out of 17 companies. And lately, in the North Central region, it placed third out of 20 companies in 2020's U.S Auto Insurance Satisfaction Study.
TO FURTHER ACKNOWLEDGE THE OVERALL PERFORMANCE OF ERIE, CHECK THIS LIST OF ITS STRENGTHS AND WEAKNESSES BELOW:
|A 12th-month premium quotes offering |
Has reasonable prices
Granted multiple discounts
|Low-risk intolerance after the claim|
Customers often pay costs unmatched to their selection.
Based on the auto claims satisfaction and customer experience review, Erie ranked 8th place out of 10.
Amica insurance company provides a wide variety of services, including auto, fire, home, theft, and life insurance in Lincoln, Rhode Island, United States. Amica was founded in 1907 and considered the oldest mutual car insurance company in the United States.
WEDDING AND EVENT
AMICA RATINGS AND REVIEWS:
Based on 2020’s United States Customer Satisfaction Studies, Amica has a 5-star rating and received excellent remarks such as:
In the New England region, Amica Insurers was recognized as the top-ranked in the overall satisfaction and placed eighth out of 12 companies according to Shopping Satisfaction.
Amica ranked the highest in 2019’s overall auto claims, according to J.D. Power.
TO FURTHER ACKNOWLEDGE AMICA’S OVERALL PERFORMANCE, CHECK THIS LIST OF ITS STRENGTHS AND WEAKNESSES BELOW:
|Amica ranked as the number 1 car insurance company in the U.S|
picking your own repair shop is allowed
other insurance services are offered in the same place
no depreciation deduction
|a rate increase is experienced by some customers|
local agents are not available
For decades, Amica has been providing professional and great service in the United States. The advantage of being the oldest car insurance company is that customers from the very beginning share their experiences with the world and magnet more prospective regular clients for the upcoming generations.
Shelter Insurance is a mutual company based in Columbia, Missouri, founded in 1946. Below is a list of the complete coverage of services offered by Shelter:
Private passenger auto, commercial, motor, recreational vehicle
Homeowners, mobile, farm owners, fire, apartment, marine, boat, umbrella, etc
Commercial fire, business owners, marine, cargo
SHELTER’S RATINGS AND REVIEWS:
Shelter Insurance received a 5-star rating from the recent Auto Insurance Satisfaction Study in 2020. Below are some of the best reviews given to Shelter:
Out of 14 insurance companies, Shelter placed third in the Central region.
New car replacement insurance is one of Shelter’s policies. This service is given for new vehicles that had 15,000 miles in its first year.
For customers who are at least 48 years old and owns another qualifying Shelter policy, the discount is also applicable.
TO FURTHER ACKNOWLEDGE SHELTER’S OVERALL PERFORMANCE, CHECK THIS LIST OF ITS STRENGTHS AND WEAKNESSES BELOW:
|It covers a wide range of services for fire, floods, theft, hail, and more.|
It conducts training courses for accident prevention
Discounts are given to Louisiana residents through Window Identification System
|There is no option for purchasing through online|
Only limited slots are available for Midwestern and Southern States.
Shelter auto insurance received excellent reviews for its personalized service provided by its local agents. The exclusivity and discounts standard applies to particular states. Shelter, as a whole, is one of the easiest companies to work with, especially in delivering good customer service.
Home, auto, and other insurance products
BOND AND SPECIALTY
Financial liability, crime, surety
TRAVELERS RATINGS AND REVIEWS:
Travelers received a 4.5-star rating from the recent customer satisfaction studies in 2020. Below are some of the best reviews given to Travelers:
Traveler’s placed eighth among eight large insurance companies.
To equalize their premium policies, Travelers Insurance gives discounts to its registered homeowners.
Despite receiving low service scores, Travels Insurance received an A+ rating.
TO FURTHER ACKNOWLEDGE TRAVELER'S OVERALL PERFORMANCE, CHECK THIS LIST OF ITS STRENGTHS AND WEAKNESSES BELOW:
|Customer complaints have been reduced|
Unlimited options are available for home and auto insurance
Travelers Insurance is considered as one of the largest insurance companies in the United States
|Most customers complain about auto and home insurance services|
For every insurance company, the number one challenge is to provide consistently good customer service. If the ratings this year is not quite good, Travelers will take it as an opportunity to improve and continue its responsibility to deliver quality service as much as possible.
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American Automobile Association, also known as AAA, is a parent organization of Auto Club in Florida, USA, founded in 1902. The products and services offered by AAA include:
- flood, earthquakes
AMERICAN AUTOMOBILE ASSOCIATION RATINGS AND REVIEWS
AAA received a 4.5 star-rating in the recent customer satisfaction studies 2020. Below are some of the reviews given to AAA:
out of 15 insurance companies, AAA ranked second in California's overall satisfaction rates.
placed 10th among 12 mid-sized insurance companies in the shopping experience.
given discounts depending on which state you are from.
an Onboard app is used to monitor your driving experience.
TO FURTHER ACKNOWLEDGE AAA'S OVERALL PERFORMANCE, CHECK OUT THE LIST OF ITS STRENGTHS AND WEAKNESSES:
|Easy sign up process|
The mobile app is very user friendly
|A bit confusing in terms of understanding its coverages and policies|
For over 100 years, American Automobile Association has been praised by millions for its outstanding service. Today, AAA continues to progress and improve with its people. The famous easy log-in of AAA continues to be word-of-mouth in the United States, even abroad. Continuity and improvements are what AAA looks forward to each day.
Allstate is an insurance company based in Illinois, USA, founded in 1931. The other insurance operations are conducted in 50 different U.S States and the district of Columbia.
Allstate is a vast and reputable car insurance company with a large team of local agents nationwide.
It has a very high or excellent rating in terms of customer service and has speedy performance and responsiveness to filing claims.
They also offer promo discounts on new cars, smart students, and multi-policy.
They provide comprehensive auto insurance coverage for ATVs, motorcycles, and vehicles.
They also have an accident forgiveness option available to clients.
The products and services offered by Allstate are as follows:
RETIREMENT AND INVESTMENT
ALLSTATE INSURANCE RATINGS AND REVIEWS
Allstate received a 4.5 star-rating in the recent customer satisfaction studies 2020. Below are some of the reviews given to Allstate:
Among the eight large insurance companies, Allstate placed fourth for customer satisfaction according to Study.
Allstate ranked the highest in overall satisfaction in the state of Florida.
After signing up for the deductible rewards, Allstate will give customer discounts.
Drivers who use Allstate's telematics program will receive potential discounts from the company.
TO FURTHER ACKNOWLEDGE ALLSTATE'S OVERALL PERFORMANCE, CHECK ITS LIST OF STRENGTHS AND WEAKNESSES BELOW:
|Complaint rate decreased|
Has its accident forgiveness perks
Gives a safe-driving bonus every 6 months
New car replacement
|Ranked average in customer satisfaction rates|
For years of serving 50 different states, Allstate placed third as the leading car insurance company in the United States with over 3,500 repair shops and a massive group of local agents. Most of the customers claim Allstate's services as satisfying and unique, unlike the others. The financial growth of Allstate ranges from good to best.
American Family insurance, also known as AmFam, a mutual company in Wisconsin, USA, founded in 1927. The company has 19 different states of insurance operations throughout the Midwest and Pacific Northwest.
American Family is a very stable and reliable car insurance company having a strong financial lineage for many years.
AmFam insurance was given an average rating by consumers who are generally satisfied with the performance of customer service and local agents in terms of file claims processing and sending updates or feedback.
AmFam have very few client complaints, which are plus factors!
American Family auto insurance company also offers clients bundle discounts on premiums.
It also have a website and mobile app that can help you find or contact an agent, pay bills, download proof of insurance, submit photos, file a claim, and even call for roadside assistance.
The products and services offered by American Family Insurance are as follows:
AMERICAN FAMILY’S RATING AND REVIEWS
American Family received a 4.5 star-rating in the recent customer satisfaction studies 2020.
Out of 12 mid-sized insurance companies, AmFam placed third for the shopping experience.
A tie has recorded in the overall satisfaction in the Southwest region according to customer satisfaction studies.
A loyalty discount is given to drivers in some states.
TO FURTHER ACKNOWLEDGE AMFAM'S OVERALL PERFORMANCE, CHECK OUT THE LIST OF THE STRENGTHS AND WEAKNESSES BELOW:
Driving courses offered to students
Has its own driving-monitoring app
|Low-satisfaction rate for home and auto insurance|
AmFam holds a record of low-customer satisfaction rates and claims. However, it receives good pay as much as other insurance companies do. Though the reports from other customers about its services were very much impressed.
Liberty Mutual car insurance and The General car insurance are considered good options too. There are also other good new smart car insurance options like Root car insurance. Be sure to explore as many options as you can; it is the best way to guarantee that you are getting the best coverage.
Certain companies provide coverage only to residents of specific states, so be sure that your plan applies to you.
Get all the best quotes from leading providers in a click of a button!
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THEN AND NOW
As the years go by, modernization and advancement in technologies tend to rise, including service policies of every insurance company. Not to mention, the rates of products and services will also go higher, including the insurance company's policies.
The best auto insurance companies mentioned above are just some of the best picks for your reference. Which one do you think shines the most? this can help you choose which one is the best car insurance company for you that will serve you in the future.
Judith Akin Insuranker
Policy Type: Auto Insurance
Company name: Allstate Insurance
We had Allstate roadside assistance through their SUV insurance coverage and were always delighted by their fair service and treatment.
I have Allstate truck insurance for 7 years by now and never had any issues with them. Service is fast, honest, dedicated and professional. Replies to any requests within a day. My full coverage (including towing, etc.) is the best you can get in that rate, which is particularly awesome, and I shopped around so I'm saving you some research time here. With other companies you only get personal liability and property damage at the same rate. They really give you the best value for the least amount of money which is hard to find with insurance companies. Reputable and Reliable. Allstate is highly recommended for every insurance need!
As a Florida citizen, car insurance rates are expensive here. With COVID-19 being around, working from home becoming a norm and we drive less. Allstate was very understanding of the situation and offered us a pay per mile car insurance. It was a very pleasant surprise. There's a daily rate as well as a per mile rate. It is brilliant as I will save roughly $300 compared to my previous insurer offered 15% COVID-19 discount. Very thankful.
Celeste Abdala Insuranker
Policy Type: Auto Insurance
Company name: Allstate Insurance
I have been an Allstate customer for roughly 5 years after switching from State Farm. The car insurance policy is much cheaper. I never experienced any issue with my car since I became a policyholder (touch wood) so I cannot attest about their claims handling, however they are really great and easy to work with and I have utilized their good driver discounts a couple of times, as well as other discounts.
Patricia Manson Insuranker
Policy Type: Auto Insurance
Company name: AAA Insurance
I'm an AAA member for years, and they have an outstanding customer service. have a home and auto bundle which I received discount for, always have someone available to help with any claims. I highly recommend them!