Big pain to deal with this company , i had my disability last April and they approved my benefit but with 30% of it . i suppose to get 3k a month based on what in my contract but they paid me 1k (I do not know why ) . Again they paid 30% of my coverage for 2 months then they stopped the benefit , when i called them to check why they stooped my benefit they said they have to check if the situation is pre existed condition or not? which is already they investigated on it at the beginning of the claim. They requested my medical report again from my doctors (already they should have that in their system) which states I do not have a pre existing condition but still they did not release my benefits , every time i call they have the same answer the adjuster is reviewing your case .now being 3 months with no pay of the benefit and i am still waiting for my case adjuster Brittney ,she delayed my case all these months , she put me in a very difficult situation for nothing , this company do not help their clients in their difficulties on contrary they are trying to find a way to not pay .

I have kidney failure. Be very aware when giving your hard earned money to this company. They will lie, deceive and bury you with paperwork to keep their money. I was told in January that my benefits would not be reduced and I was all set until July 21st. Today, I was told that my benefits were cut in May (It is June 13th). They will not pay out the rest of my claim until July. This company was the worst decision that I have ever made in my life. If you are an educator, I beg you, go to AFLAC. They pay their claims without wolves in sheep's clothing seeking you out. American Fidelity is great at collecting premiums from educators and marketing. Run

Just avoid this company.

Having Disability Insurance with American Fidelity after I "bought" their advertising that emphasise how quick they pay claims, I found out faster that this is simply a lie, after paying so much for this policy, I get paid from the state of Arizona, but American Fidelity doesn't pay... I've sent over all of the required documents and paperwork and yet they keep delaying the claims payment. This type of coverage is meant to protect you when you are out of income. However, American Fidelity doesn't walk their talk and just lie to their customers. Beware!

Big pain to deal with this company , i had my disability last April and they approved my benefit but with 30% of it . i suppose to get 3k a month based on what in my contract but they paid me 1k (I do not know why ) . Again they paid 30% of my coverage for 2 months then they stopped the benefit , when i called them to check why they stooped my benefit they said they have to check if the situation is pre existed condition or not? which is already they investigated on it at the beginning of the claim. They requested my medical report again from my doctors (already they should have that in their system) which states I do not have a pre existing condition but still they did not release my benefits , every time i call they have the same answer the adjuster is reviewing your case .now being 3 months with no pay of the benefit and i am still waiting for my case adjuster Brittney ,she delayed my case all these months , she put me in a very difficult situation for nothing , this company do not help their clients in their difficulties on contrary they are trying to find a way to not pay .

I have kidney failure. Be very aware when giving your hard earned money to this company. They will lie, deceive and bury you with paperwork to keep their money. I was told in January that my benefits would not be reduced and I was all set until July 21st. Today, I was told that my benefits were cut in May (It is June 13th). They will not pay out the rest of my claim until July. This company was the worst decision that I have ever made in my life. If you are an educator, I beg you, go to AFLAC. They pay their claims without wolves in sheep's clothing seeking you out. American Fidelity is great at collecting premiums from educators and marketing. Run

Just avoid this company.

American Fidelity is a fraud!!! I won't be surprised to find out that their headquarters are in Nigeria... They delayed my claim for an elbow alternative over 6 months only to disapprove it eventually, claiming that I already had the situation beforehand! Contacted them again and again, they do everything to avoid covering you. SAVE YOUR MONEY!!

Having Disability Insurance with American Fidelity after I "bought" their advertising that emphasise how quick they pay claims, I found out faster that this is simply a lie, after paying so much for this policy, I get paid from the state of Arizona, but American Fidelity doesn't pay... I've sent over all of the required documents and paperwork and yet they keep delaying the claims payment. This type of coverage is meant to protect you when you are out of income. However, American Fidelity doesn't walk their talk and just lie to their customers. Beware!