Insuranks Score 4.6/5
Reviews:20
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 4.6 / 5
  • Customer experience 4.6 / 5
  • Claims experience 4.5 / 5
  • Online experience 4.6 / 5
  • Coverage 4.5 / 5
  • Price/value for money 4.6 / 5
  • Online experience 4.6 / 5
  • Coverage 4.5 / 5
  • Price/value for money 4.6 / 5

About

  • Number of employees 400
  • Year founded -

Banner Life Insurance underwrites and issue life insurance policies under the Legal & General America brand. Legal & General America is financially strong, fiscally responsible and committed to the business practices that will allow us to keep our promises to you. Keeping life insurance affordable, protecting your retirement, and providing high quality, efficient customer service are just the fundamentals for us.

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Reviews & Ranks

Total: 20

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Anonymous Insuranker

Policy Type: Life Insurance

score 4 / 5
View Ranking Details
  • Overall satisfaction 4 / 5
  • Customer experience 4 / 5
  • Claims experience 4 / 5
  • Online experience 4 / 5
  • Coverage 4 / 5
  • Price/value for money 4 / 5

L&G life insurance is great to work with, very pleased with their customer service for over 3 years now.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Serves my interests very well! Have 4 life insurance policies with L&G on very good rates.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Legal and General makes life insurance very simple. Smooth, quick and hassle free experience!

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Anonymous Insuranker

Policy Type: Life Insurance

score 4.9 / 5
View Ranking Details
  • Overall satisfaction 4.9 / 5
  • Customer experience 4.9 / 5
  • Claims experience 5 / 5
  • Online experience 4.9 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Smooth from A to Z, excellent customer service and communication. Zero issues!

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Banner/Legal and General America's life insurance application process is very fast, easy, smooth and straight to the point. Definitely recommend it to anyone that needs life insurance.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

The process with Banner/L&G was so easy and smooth. Switching from Bankers to Banner was absolutely hassle free. Customer service is better than you ever expect and their rates were super affordable. Keep it up.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Thanks banner life insurance/legal & general for a very smooth process and experience! Well done!

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Anonymous Insuranker

Policy Type: Life Insurance

score 1 / 5
View Ranking Details
  • Overall satisfaction 1 / 5
  • Customer experience 1.3 / 5
  • Claims experience 0.8 / 5
  • Online experience 0.7 / 5
  • Coverage 1 / 5
  • Price/value for money 1 / 5

I was an alcoholic for many years and decided to quit, which is when Legal and General dropped me from my life insurance. They have this policy that does not allow insuring alcoholics that stopped drinking before they are sober for at least three years. Not so tolerant, even if understood.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Excellent customer experience all around! Very smooth process and the rates are simply great! Great insurance!

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Banner life has been absolutely brilliant for us. Very easy to work with for everything and the customer service was very helpful.

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Anonymous Insuranker

Policy Type: Life Insurance

score 4 / 5
View Ranking Details
  • Overall satisfaction 4 / 5
  • Customer experience 4.3 / 5
  • Claims experience 4 / 5
  • Online experience 4 / 5
  • Coverage 3.7 / 5
  • Price/value for money 4.2 / 5

Signing up was not as fast as claimed, but it's not a big deal. Didn't receive the quoted premium since my health info was slightly different than what I first thought. I am quite in shape despite my age (61 years old). My lifestyle is very active so I was surprised. But generally the experience was good.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

As someone who was an insurance agent for over 20 years, I highly recommend legal and general america. My experience with them was very good. Easiest underwriting process I've ever experienced. Very customer centred. They took care of everything while keeping me informed of the process all along. The fact that you can access all of your policies and documents online securely is another major advantage and a massive time saver. Very grateful for how you treat me as a client!

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Great and trustworthy people, legal and general insurance is very easy to work with, thank you.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

L&G delivered a highly professional treatment all around the time we've worked together. Nice customer service, relaxing and friendly approach.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Legal and General were absolutely fantastic. The only thing I would improve is having a simpler health checks rather than in our home.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

My experience with Legal and General life insurance was great, smooth and helpful!

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Excellent customer service - all was promptly and efficiently taken care of with great care

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Anonymous Insuranker

Policy Type: Life Insurance

score 4.3 / 5
View Ranking Details
  • Overall satisfaction 4.3 / 5
  • Customer experience 4.4 / 5
  • Claims experience 4 / 5
  • Online experience 5 / 5
  • Coverage 4.2 / 5
  • Price/value for money 4 / 5

In the beginning there were some problems with paperwork, bureaucracy and sign up process time, but after the process was completed, everything else was just fine!

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Anonymous Insuranker

Policy Type: Life Insurance

score 3.4 / 5
View Ranking Details
  • Overall satisfaction 3.4 / 5
  • Customer experience 3.5 / 5
  • Claims experience 3 / 5
  • Online experience 3.5 / 5
  • Coverage 3.6 / 5
  • Price/value for money 3.5 / 5

Satisfied Banner/Legal and General life insurance customer!!

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Anonymous Insuranker

Policy Type: Life Insurance

score 4.7 / 5
View Ranking Details
  • Overall satisfaction 4.7 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 4.3 / 5
  • Coverage 4.6 / 5
  • Price/value for money 4.6 / 5

Their customer service is just great. Everyone I talked to was so helpful!!