Insuranks
Insuranks Score 9/10
Reviews:16
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 9 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    9.2 / 10
  • Claims experience 9 / 10
  • Value for money 9 / 10
  • Coverage 9 / 10
  • Service speed 9 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    8.7 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    9.1 / 10
  • Added value 9.1 / 10
  • Trustworthiness 9 / 10
  • Personalization 8.8 / 10
  • Post-purchase treatment 9.1 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    8.9 / 10
  • Industry updates informing 8.8 / 10
  • Problem resolution 9 / 10

About

  • Number of employees 400
  • Year founded -

Banner Life Insurance underwrites and issue life insurance policies under the Legal & General America brand. Legal & General America is financially strong, fiscally responsible and committed to the business practices that will allow us to keep our promises to you. Keeping life insurance affordable, protecting your retirement, and providing high quality, efficient customer service are just the fundamentals for us.

Insurance Types:

Reviews & Ranks

Total: 16

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Ellen Fishman Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Banner/Legal and General America's life insurance application process is very fast, easy, smooth and straight to the point. Definitely recommend it to anyone that needs life insurance.

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Jason Douglas Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

The process with Banner/L&G was so easy and smooth. Switching from Bankers to Banner was absolutely hassle free. Customer service is better than you ever expect and their rates were super affordable. Keep it up.

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Jeffery White Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Thanks banner life insurance/legal & general for a very smooth process and experience! Well done!

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Jim Albert Insuranker

Policy Type: Life Insurance

score 2.0 / 10
View Ranking Details
  • Overall satisfaction 2.0 / 10
  • Customer service 2.5 / 10
  • Claims experience 1.5 / 10
  • Value for money 2.0 / 10
  • Coverage 2.0 / 10
  • Service speed 2.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    1.7 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    2.1 / 10
  • Added value 1.4 / 10
  • Trustworthiness 1.8 / 10
  • Personalization 1.1 / 10
  • Post-purchase treatment 2.1 / 10
  • Periodic checking 2.7 / 10
  • Industry updates informing 2.1 / 10
  • Problem resolution 2.0 / 10

I was an alcoholic for many years and decided to quit, which is when Legal and General dropped me from my life insurance. They have this policy that does not allow insuring alcoholics that stopped drinking before they are sober for at least three years. Not so tolerant, even if understood.

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Dwight Berry Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Excellent customer experience all around! Very smooth process and the rates are simply great! Great insurance!

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Nicholas Pino Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Banner life has been absolutely brilliant for us. Very easy to work with for everything and the customer service was very helpful.

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Charles Francis Insuranker

Policy Type: Life Insurance

score 7.9 / 10
View Ranking Details
  • Overall satisfaction 7.9 / 10
  • Customer service 8.5 / 10
  • Claims experience 8.0 / 10
  • Value for money 8.3 / 10
  • Coverage 7.3 / 10
  • Service speed 8.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    7.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    8.0 / 10
  • Added value 8.0 / 10
  • Trustworthiness 6.3 / 10
  • Personalization 8.1 / 10
  • Post-purchase treatment 8.4 / 10
  • Periodic checking 8.0 / 10
  • Industry updates informing 7.8 / 10
  • Problem resolution 8.2 / 10

Signing up was not as fast as claimed, but it's not a big deal. Didn't receive the quoted premium since my health info was slightly different than what I first thought. I am quite in shape despite my age (61 years old). My lifestyle is very active so I was surprised. But generally the experience was good.

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Paul Marks Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

As someone who was an insurance agent for over 20 years, I highly recommend legal and general america. My experience with them was very good. Easiest underwriting process I've ever experienced. Very customer centred. They took care of everything while keeping me informed of the process all along. The fact that you can access all of your policies and documents online securely is another major advantage and a massive time saver. Very grateful for how you treat me as a client!

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Gregory Wolfe Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Great and trustworthy people, legal and general insurance is very easy to work with, thank you.

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John Adamczuk Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

L&G delivered a highly professional treatment all around the time we've worked together. Nice customer service, relaxing and friendly approach.

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Michael Gates Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Legal and General were absolutely fantastic. The only thing I would improve is having a simpler health checks rather than in our home.

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Maria Peters Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

My experience with Legal and General life insurance was great, smooth and helpful!

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Alan Clark Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Excellent customer service - all was promptly and efficiently taken care of with great care

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Jennifer Baur Insuranker

Policy Type: Life Insurance

score 7.7 / 10
View Ranking Details
  • Overall satisfaction 7.7 / 10
  • Customer service 8.8 / 10
  • Claims experience 8.0 / 10
  • Value for money 8.0 / 10
  • Coverage 8.3 / 10
  • Service speed 6.1 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    2.5 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    8.3 / 10
  • Added value 10.0 / 10
  • Trustworthiness 8.3 / 10
  • Personalization 8.0 / 10
  • Post-purchase treatment 8.0 / 10
  • Periodic checking 7.6 / 10
  • Industry updates informing 7.5 / 10
  • Problem resolution 8.1 / 10

In the beginning there were some problems with paperwork, bureaucracy and sign up process time, but after the process was completed, everything else was just fine!

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Macon Smith Insuranker

Policy Type: Life Insurance

score 6.6 / 10
View Ranking Details
  • Overall satisfaction 6.6 / 10
  • Customer service 7.0 / 10
  • Claims experience 6.0 / 10
  • Value for money 7.0 / 10
  • Coverage 7.1 / 10
  • Service speed 7.2 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    7.2 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    7.3 / 10
  • Added value 6.9 / 10
  • Trustworthiness 7.0 / 10
  • Personalization 6.0 / 10
  • Post-purchase treatment 6.7 / 10
  • Periodic checking 6.1 / 10
  • Industry updates informing 6.0 / 10
  • Problem resolution 6.0 / 10

Satisfied Banner/Legal and General life insurance customer!!

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Ronald Jackson Insuranker

Policy Type: Life Insurance

score 9.4 / 10
View Ranking Details
  • Overall satisfaction 9.4 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 9.2 / 10
  • Coverage 9.1 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 8.6 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 7.6 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 8.0 / 10
  • Industry updates informing 7.8 / 10
  • Problem resolution 10.0 / 10

Their customer service is just great. Everyone I talked to was so helpful!!