8 Insuranks Score score
quotes performance
  • Total Quotes Given:10001
  • Total Quotes Won:500
  • Success Rate5%
REVIEWS
  • TOTAL NO. OF REVIEWS1011
CONTACT DETAILS
SERVED LOCATIONS:

AS, US

OVERALL RANKINGS

Total aggregated rankings by insurankers

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:8
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:8
  • COVERAGE:9
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9
Licenses
Awards
  • Global Innovator Award 2017 (Efma) ; Total Assets: 542 billion EUR (2017)

ABOUT

Number of Employees
71000
Year Founded
1831

Established in 1935, and domiciled in the state of New York, Generali US Branch is the U.S. representative office of Assicurazioni Generali, S.p.A. The US Branch was initially established to operate as a Property and Casualty reinsurance company, and then as a direct insurance company through MGAs between 1987-2000. In the early 2000s, the Generali Group began expanding its Multinational portfolio, and the US Branch began servicing the US risks of the Group’s Global Corporate & Commercial clients. The Branch closed its MGA business and became licensed as a domestic insurance/reinsurance company in all 50 states and territories for all major business lines. After a series of profitable partnerships and a new focus on North American expansion in 2010, GUSB began underwriting the travel insurance portfolio of Generali Global Assistance, formerly doing business as CSA Travel Protection, a $75 million/year business venture that placed Generali amongst top competitors in the US travel insurance market. In 2019 the US Branch launched its Specialty Lines Division. With the US Branch’s unique ability to act as a service contract obligor and insurer of contractual liability insurance policies and in partnerships with high quality administrators, the company is positioned to deliver comprehensive service contracts solutions. In an increasingly global world, the Specialty Lines Division seeks to provide both insurer and obligor services for warranty programs worldwide by applying the experience Generali Group’s 71,000 employees have gained from serving more than 61 million customers across the globe. Combining obligor services with the financial backing of Generali Group, which had a total premium income of more than €66 billion in 2018, will allow the new warranty services business to provide dedicated support with sound financial backing to both US-centric and multinational consumer facing businesses.

REVIEWS AND RANKINGS

Doctor Shakshuka
Insuranker
Review for:

Generali Insurance USA

Via:

Paul Andrew Giacco

Policy type:

-

  • OVERALL SATISFACTION:1
  • CUSTOMER SERVICE:1
  • CLAIMS EXPERIENCE:1
  • VALUE FOR MONEY:1
  • COVERAGE:1
  • SERVICE SPEED1
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    1

...

Posted Mar 24,2018


Liam David
Insuranker
Review for:

Generali Insurance USA

Via:

Adam Forstot

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:8
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:8
  • COVERAGE:9
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

...

Posted Apr 02,2018


Damian Thomas
Insuranker
Review for:

Generali Insurance USA

Via:

Doug Pancrazi

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:9
  • COVERAGE:9
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

...

Posted Apr 18,2018


Noman Sial
Insuranker
Review for:

Generali Insurance USA

Via:

Reginald Pruitt

Policy type:

-

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:6
  • CLAIMS EXPERIENCE:7
  • VALUE FOR MONEY:8
  • COVERAGE:8
  • SERVICE SPEED7
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    7

Dealing with custome...

Posted Jul 27,2018

Dealing with customer service has been a delight. Great response time and knowledge. Their cost for coverage far surpasses other companies I'd been approached by with their specials.


Noman Sial
Insuranker
Review for:

Generali Insurance USA

Via:

Aaron Gluckler

Policy type:

-

  • OVERALL SATISFACTION:7
  • CUSTOMER SERVICE:7
  • CLAIMS EXPERIENCE:0
  • VALUE FOR MONEY:6
  • COVERAGE:8
  • SERVICE SPEED
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    7

What a Great company...

Posted Jul 27,2018

What a Great company to deal with customer service was easy to talk to and they know my needs and did it what they said they would do


Alfie Hanary
Insuranker
Review for:

Generali Insurance USA

Via:

Victor Lehman

Policy type:

-

  • OVERALL SATISFACTION:10
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:8
  • COVERAGE:8
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

It was a wonderful r...

Posted Aug 04,2018

It was a wonderful response to my accident with a dear, and there service was on top of everything including rental car when I arrived at the auto body shop.


Alfie Hanary
Insuranker
Review for:

Generali Insurance USA

Via:

Kate Rhee

Policy type:

-

  • OVERALL SATISFACTION:0
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:8
  • COVERAGE:9
  • SERVICE SPEED10
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

Returned telephone c...

Posted Aug 05,2018

Returned telephone calls in a timely manner. Open to questions and/or concerns. Positive experience.......................................................................................


Doctor Shakshuka
Insuranker
Review for:

Generali Insurance USA

Via:

Sharon Spoon

Policy type:

-

  • OVERALL SATISFACTION:10
  • CUSTOMER SERVICE:10
  • CLAIMS EXPERIENCE:10
  • VALUE FOR MONEY:10
  • COVERAGE:10
  • SERVICE SPEED10
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    10

...

Posted Aug 07,2018


Doctor Shakshuka
Insuranker
Review for:

Generali Insurance USA

Via:

Bob Sprotte

Policy type:

-

  • OVERALL SATISFACTION:10
  • CUSTOMER SERVICE:10
  • CLAIMS EXPERIENCE:10
  • VALUE FOR MONEY:10
  • COVERAGE:10
  • SERVICE SPEED10
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    10

...

Posted Aug 07,2018


Doctor Shakshuka
Insuranker
Review for:

Generali Insurance USA

Via:

Brad Spry

Policy type:

-

  • OVERALL SATISFACTION:10
  • CUSTOMER SERVICE:10
  • CLAIMS EXPERIENCE:10
  • VALUE FOR MONEY:10
  • COVERAGE:10
  • SERVICE SPEED10
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    10

...

Posted Aug 07,2018


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