Insuranks Score 2.4/5
100% will renew their policy
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Overall Rankings

Total aggregated rankings by users.

  • Overall satisfaction 2.4 / 5
  • Customer experience 2.5 / 5
  • Claims experience 1.8 / 5
  • Online experience 2.5 / 5
  • Coverage 2.5 / 5
  • Price/value for money 2.5 / 5
  • Will renew their policy 100%
  • Online experience 2.5 / 5
  • Coverage 2.5 / 5
  • Price/value for money 2.5 / 5


  • Number of employees 43500
  • Year founded 1853

We are an insurance company that cares. Travelers takes on the risk and provides the coverage you need to protect the things that are important to you — your home, your car, your valuables and your business — so you don’t have to worry. We have been around for more than 160 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers. Our expertise and focus on innovation have made us a leader in personal, business and specialty insurance and the only property casualty company in the Dow Jones Industrial Average. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers.

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Reviews & Ranks

Total: 2

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sandy easby Insuranker

Policy Type: Auto Insurance

score 1 / 5
View Ranking Details
  • Overall satisfaction 1 / 5
  • Customer experience 1 / 5
  • Claims experience 1 / 5
  • Online experience 1 / 5
  • Coverage 1 / 5
  • Price/value for money 1 / 5
  • Will you renew your policy with this company? Yes

I was hopeful about going with Travelers. My cousin oversees the building of large hotels (the W and Virgin in Nashville) and told me that is who he had used commercially. But after having roof damage from a storm, I have had a really bad experience. From the very first person I dealt with, it became quickly clear from my first dealings and was confirmed throughout the process, is how little they care about the people they insure and how they truly want to pay as little as possible. While my neighbors were having positive experiences with their insurance companies after the storm, mine has been terrible. I would highly recommend staying far away from Travelers Insurance and going with literally anyone else but them. —Jason McAnally


Anonymous Insuranker

Policy Type: Auto Insurance

score 3.7 / 5
View Ranking Details
  • Overall satisfaction 3.7 / 5
  • Customer experience 4 / 5
  • Claims experience 2.5 / 5
  • Online experience 4 / 5
  • Coverage 4 / 5
  • Price/value for money 4 / 5

Travelers car insurance rates are good and provide a decent value for money. The coverage itself is more than enough and the customer service is solid. Staff is friendly and caring. Haven't had a claim or accident yet though to see how they operate then.