Insuranks
Insuranks Score 3.2/5
Reviews:4
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 3.2 / 5
  • Customer experience 3 / 5
  • Claims experience 3.1 / 5
  • Online experience 3.4 / 5
  • Coverage 3.4 / 5
  • Price/value for money 3.1 / 5
  • Online experience 3.4 / 5
  • Coverage 3.4 / 5
  • Price/value for money 3.1 / 5

About

  • Number of employees 7500
  • Year founded 1857

Putting our clients first since day one. The year was 1859. An ox and a passenger train collided just outside Johnson Creek, Wisconsin, and two of our policyowners were killed in the wreck. The claims totaled $3,500, which was $1,500 more than our two-year-old company had on hand. Then President Samuel S. Daggett and his fellow trustees personally borrowed the money to settle the claims, proving that our dedication to our clients is as old as the company itself.

Insurance Types:

Reviews & Ranks

Total: 4

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Anonymous Insuranker

Policy Type: Life Insurance

score 3.2 / 5
View Ranking Details
  • Overall satisfaction 3.2 / 5
  • Customer experience 3.2 / 5
  • Claims experience 3.3 / 5
  • Online experience 3.2 / 5
  • Coverage 3.2 / 5
  • Price/value for money 3.2 / 5

I'm with Northwestern Mutual Life Insurance for a few years now. We got cash value and still we had to take a loan in one occasion. Their customer service is not so good when you need them. Still not the worst company overall.

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Amy Boles Insuranker

Policy Type: Life Insurance

score 3 / 5
View Ranking Details
  • Overall satisfaction 3 / 5
  • Customer experience 3 / 5
  • Claims experience 3 / 5
  • Online experience 3 / 5
  • Coverage 3 / 5
  • Price/value for money 3 / 5

Quite a basic life insurance. It was the one coverage I could afford and it is just enough for me to know that my children will be taken care of in case something happens to me.

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Hope Capra Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

I am a delighted North Western Mutual Life Insurance Customer!! Very satisfied with them. Their customer service is great and they always answer all of our needs with great professionalism.

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Mark Cassidy Insuranker

Policy Type: Life Insurance

score 1.7 / 5
View Ranking Details
  • Overall satisfaction 1.7 / 5
  • Customer experience 0.8 / 5
  • Claims experience 1.3 / 5
  • Online experience 2.5 / 5
  • Coverage 2.5 / 5
  • Price/value for money 1.3 / 5

How can I recommend Northwestern Mutual Life Insurance? They required me to fill out a form that included my social security number. I filled it out and their customer service rep claimed he couldn't locate it. How about some customer information security? Where is my social security being stored now? How unprofessional!