Insuranks
Insuranks Score 6.7/10
Reviews:3
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 6.7 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    5.8 / 10
  • Claims experience 6.2 / 10
  • Value for money 6.2 / 10
  • Coverage 7 / 10
  • Service speed 7.5 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    7.8 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    5.5 / 10
  • Added value 7 / 10
  • Trustworthiness 5.4 / 10
  • Personalization 6.9 / 10
  • Post-purchase treatment 7 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    7.3 / 10
  • Industry updates informing 7.3 / 10
  • Problem resolution 6.2 / 10

About

  • Number of employees 7500
  • Year founded 1857

Putting our clients first since day one. The year was 1859. An ox and a passenger train collided just outside Johnson Creek, Wisconsin, and two of our policyowners were killed in the wreck. The claims totaled $3,500, which was $1,500 more than our two-year-old company had on hand. Then President Samuel S. Daggett and his fellow trustees personally borrowed the money to settle the claims, proving that our dedication to our clients is as old as the company itself.

Insurance Types:

Reviews & Ranks

Total: 3

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Amy Boles Insuranker

Policy Type: Life Insurance

score 6.0 / 10
View Ranking Details
  • Overall satisfaction 6.0 / 10
  • Customer service 6.0 / 10
  • Claims experience 6.0 / 10
  • Value for money 6.0 / 10
  • Coverage 6.0 / 10
  • Service speed 6.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    5.9 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    6.0 / 10
  • Added value 6.0 / 10
  • Trustworthiness 6.1 / 10
  • Personalization 5.8 / 10
  • Post-purchase treatment 6.0 / 10
  • Periodic checking 6.0 / 10
  • Industry updates informing 6.0 / 10
  • Problem resolution 6.1 / 10

Quite a basic life insurance. It was the one coverage I could afford and it is just enough for me to know that my children will be taken care of in case something happens to me.

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Hope Capra Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I am a delighted North Western Mutual Life Insurance Customer!! Very satisfied with them. Their customer service is great and they always answer all of our needs with great professionalism.

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Mark Cassidy Insuranker

Policy Type: Life Insurance

score 4.1 / 10
View Ranking Details
  • Overall satisfaction 4.1 / 10
  • Customer service 1.5 / 10
  • Claims experience 2.5 / 10
  • Value for money 2.5 / 10
  • Coverage 5.0 / 10
  • Service speed 6.5 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    7.5 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    0.5 / 10
  • Added value 5.0 / 10
  • Trustworthiness 0.0 / 10
  • Personalization 5.0 / 10
  • Post-purchase treatment 5.0 / 10
  • Periodic checking 6.0 / 10
  • Industry updates informing 6.0 / 10
  • Problem resolution 2.5 / 10

How can I recommend Northwestern Mutual Life Insurance? They required me to fill out a form that included my social security number. I filled it out and their customer service rep claimed he couldn't locate it. How about some customer information security? Where is my social security being stored now? How unprofessional!