Insuranks Score 4.3/5
Reviews:8
0% will renew their policy
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 4.3 / 5
  • Customer experience 4.3 / 5
  • Claims experience 4.3 / 5
  • Online experience 4.3 / 5
  • Coverage 4.3 / 5
  • Price/value for money 4.3 / 5
  • Will renew their policy 0%
  • Online experience 4.3 / 5
  • Coverage 4.3 / 5
  • Price/value for money 4.3 / 5

About

  • Number of employees 30000
  • Year founded 1882

Chubb is a global insurer covering property and casualty, accident and health, reinsurance, and life insurance and the biggest publicly traded property and casualty company in the world.

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Reviews & Ranks

Total: 8

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Colleen Insuranker

Policy Type: Business Insurance

score 1 / 5
View Ranking Details
  • Overall satisfaction 1 / 5
  • Customer experience 1 / 5
  • Claims experience 1 / 5
  • Online experience 1 / 5
  • Coverage 1 / 5
  • Price/value for money 1 / 5
  • Will you renew your policy with this company? No

I purchased a year long policy for my small business I paid for the year up front. First they sent me the incorrect paperwork and acted as if I had something to do with the mistake. About three weeks later I received a bill for the policy. I then sent countless email as the payment did clear my account. About a week later I'm told they have no record of my payment. Now I have to send any documents proving I said then. It went on for weeks. More requests of proof from this person then another. Every conversation had an under lying tone of me being dishonest. Finally I just gave up with them and filed a despite with my bank which took all of three days.. So now I'm continuing to receive emails that my policy is past due and will be cancelled. Funny, I was told I didn't have a policy because they couldn't locate it.

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Anonymous Insuranker

Policy Type: Business Insurance

score 4.9 / 5
View Ranking Details
  • Overall satisfaction 4.9 / 5
  • Customer experience 4.8 / 5
  • Claims experience 5 / 5
  • Online experience 4.5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Very annoyed in 2020 they do not offer online quotes, however they are great at everything else. The coverage is amazing, customer service is world class, value of money is great (even when their rates are not the cheapest), fast and excellent handling of claims, very dedicated and business focused. The only other issue is since they cover all types and sizes of businesses, they do not seem to specialize in any of them specifically.

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Anonymous Insuranker

Policy Type: Business Insurance

score 4.9 / 5
View Ranking Details
  • Overall satisfaction 4.9 / 5
  • Customer experience 4.8 / 5
  • Claims experience 4.8 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Chubb provides business insurance coverage for all size of businesses, from small local ones to huge multinational corporates, they are very fast to respond to your claims, their business insurance coverage is very advanced while being tailored to your needs, aka covering you from all sides without over-covering you to make you pay more like some companies do. I'm a very satisfied customer.

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Anonymous Insuranker

Policy Type: Home Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Chubb's home insurance is the best home insurance with no competitors. The experience can't get any better than that. There was a major damage in our home which we filed a claim for... Chubb approved and paid it INSTANTLY! No issues whatsoever and they compensated for everything. Chubb homeowners insurance might not be the cheapest choice, yet it is worthy of it because they will be there for you when you most need them!!

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Anonymous Insuranker

Policy Type: Auto Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Chubb auto insurance was absolutely excellent. All in all, couldn't be happier with them. Professional customer service, straightforward following a car claim. Chubb handled it very well, approved the claim and paid it very fast. It couldn't be a better experience. I'd recommend them to everyone I care about!

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Anonymous Insuranker

Policy Type: Home Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Our house roof was damaged by a hurricane. Chubb home insurance covered our roof replacement, we only had to pay the deductible. Chubb were very quick to approve our claim and handle it! Very grateful customer!

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Anonymous Insuranker

Policy Type: Auto Insurance

score 4.5 / 5
View Ranking Details
  • Overall satisfaction 4.5 / 5
  • Customer experience 4.5 / 5
  • Claims experience 4.5 / 5
  • Online experience 4.5 / 5
  • Coverage 4.5 / 5
  • Price/value for money 4.5 / 5

Chubb auto insurance worked great for us. Customer service was very professional and supportive despite a stressful situation.

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Anonymous Insuranker

Policy Type: Home Insurance

score 4.1 / 5
View Ranking Details
  • Overall satisfaction 4.1 / 5
  • Customer experience 4.2 / 5
  • Claims experience 4 / 5
  • Online experience 4.1 / 5
  • Coverage 4 / 5
  • Price/value for money 4.2 / 5

Chubb is great!