Insuranks
Insuranks Score 3.6/5
Reviews:7
icon Wide selection of permanent life insurance policies to fit various risk profiles and financial goals; Wide range of survivorship policies for parents.
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 3.6 / 5
  • Customer experience 3.6 / 5
  • Claims experience 3.6 / 5
  • Online experience 3.6 / 5
  • Coverage 3.6 / 5
  • Price/value for money 3.6 / 5
  • Online experience 3.6 / 5
  • Coverage 3.6 / 5
  • Price/value for money 3.6 / 5

About

  • Number of employees 11320
  • Year founded 1845

New York Life Insurance Company is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States and is ranked #69 on the 2018 Fortune 500 list of the largest United States corporations by total revenue.

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Reviews & Ranks

Total: 7

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Ranking details

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

New York Life Insurance delivers great life insurance products at sensible rates, their customer service is good and they're a company you can rely on

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

NYL is one of the best life insurance companies that you can find!

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Diana Berry Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Outstanding customer experience. New York Life is a well established company for many years now. Their customer service is very knowledgable, skilful and well oriented within their business. NY Life constantly informs me of any industry updates and policy changes as well as anything that might help me as a policyholder save and get more for my investment.

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Pamela Fox Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

I am New York Life Insurance policyholder ever since I was 16 years old. What I love about them is that they are a stable company that chooses their officers based on policyholders votes. They are also the only insurance company I ever heard of that give away an annual anniversary benefit payment to their policyholders...

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Sheryl Mandeville Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

New York Life insurance customer service reps are super professional, understand their field of operation, are very helpful and kind. My experience with New York Life Insurance is absolutely awesome. Great financial consultancy. I was also given assistance in regards to retirement fund.

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David Campbell Insuranker

Policy Type: Life Insurance

score 0 / 5
View Ranking Details
  • Overall satisfaction 0 / 5
  • Customer experience 0 / 5
  • Claims experience 0 / 5
  • Online experience 0 / 5
  • Coverage 0 / 5
  • Price/value for money 0 / 5

It took ages to get a refund and they lied to me regarding the refund date several times. They took it a step forward and provided me with a fake delivery tracking number to get me off their back. Completely irreliable.

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Susan Hunt Insuranker

Policy Type: Life Insurance

score 0 / 5
View Ranking Details
  • Overall satisfaction 0 / 5
  • Customer experience 0 / 5
  • Claims experience 0 / 5
  • Online experience 0 / 5
  • Coverage 0 / 5
  • Price/value for money 0 / 5

Worst customer services from their rep Connie from Texas. He hung up on us during calls, disrespected us, responded angrily to my family and barely listened to us. I continue with New York Life but requested them to change the agent, this is their last chance!