Insuranks
Insuranks Score 2/5
Reviews:5
icon Full menu of term and permanent life insurance policies.
Get Quotes icon
Add Review Go to reviews

Served Locations

map

Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 2 / 5
  • Customer experience 2.4 / 5
  • Claims experience 1.9 / 5
  • Online experience 1.9 / 5
  • Coverage 1.9 / 5
  • Price/value for money 1.9 / 5
  • Online experience 1.9 / 5
  • Coverage 1.9 / 5
  • Price/value for money 1.9 / 5

About

  • Number of employees 166000
  • Year founded 1817

Axa is a French multinational insurance firm headquartered in the 8th arrondissement of Paris that engages in global insurance, investment management, and other financial services.

Insurance Types:

Reviews & Ranks

Total: 5

icon icon Add a new review

Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer experience:

Claims experience:

Online experience:

Coverage:

Price/value for money

Will you renew your policy with this company?

Add comment

Share your experience with the world.

Continue with Google
icon

Anonymous Insuranker

Policy Type: Travel Insurance

score 3.8 / 5
View Ranking Details
  • Overall satisfaction 3.8 / 5
  • Customer experience 3.8 / 5
  • Claims experience 3.8 / 5
  • Online experience 3.8 / 5
  • Coverage 3.8 / 5
  • Price/value for money 3.8 / 5

Had a good experience with AXA

icon

Aaron Arlt Insuranker

Policy Type: Auto Insurance

score 0 / 5
View Ranking Details
  • Overall satisfaction 0 / 5
  • Customer experience 0 / 5
  • Claims experience 0 / 5
  • Online experience 0 / 5
  • Coverage 0 / 5
  • Price/value for money 0 / 5

Disgraceful customer service. Filed a claim in June and it was only paid out in the last day of October! Didn’t pay out almost nothing for a lost passport and flight tickets+car rental that I had to get. Absolute disgrace!

icon

a burge Insuranker

Policy Type: Travel Insurance

score 3 / 5
View Ranking Details
  • Overall satisfaction 3 / 5
  • Customer experience 5 / 5
  • Claims experience 2.5 / 5
  • Online experience 2.5 / 5
  • Coverage 2.5 / 5
  • Price/value for money 2.5 / 5

Never had to activate the policy but policy delivery was very easy.

icon

Daniel Allison Insuranker

Policy Type: Travel Insurance

score 0.1 / 5
View Ranking Details
  • Overall satisfaction 0.1 / 5
  • Customer experience 0.1 / 5
  • Claims experience 0.1 / 5
  • Online experience 0.1 / 5
  • Coverage 0.1 / 5
  • Price/value for money 0.1 / 5

Travel claim rejects I have had quite a straightforward claim on my AXA travel insurance policy for a broken phone. They claimed it will be handled within 15 business days but they have not replied within 3 weeks now. I called them again and again and was told that "they are pre-occupied" so from 14 days it went up to 20 days And that's for a very simple claim of low cost. Completely outrageous!

icon

Jana Forrest Insuranker

Policy Type: Travel Insurance

score 3.1 / 5
View Ranking Details
  • Overall satisfaction 3.1 / 5
  • Customer experience 3 / 5
  • Claims experience 3.1 / 5
  • Online experience 3.2 / 5
  • Coverage 3.1 / 5
  • Price/value for money 3 / 5

My experience is fine with AXA, been using it for 11 years. Thankfully never had to make a claim.