2023 Pet Ownership Statistics

I had the unfortunate experience of dealing with Fetch Incorporated, Pet Insurance, and let me tell you, it was an absolute nightmare. This company not only operates as a shameless scam, but they also have no qualms about abusing people's privacy and changing policies whenever it suits them. It's nothing short of a money-stealing operation! Their customer service is appalling. When I finally realized Fetch Pet Insurance was a scam and called to cancel my policy, a year before calling again and $2,400 later, I talked to a Mendy, who consistently patronized and belittled me. Despite my request for a cancellation confirmation, Mendy refused to provide one. It was clear they wanted to hide their fraudulent activities. When I explicitly asked Mendy to cancel my account and ensure that I wouldn't be charged any further, she claimed to have taken care of it. However, she flat out refused to provide any confirmation for the cancellation. How convenient for them, right? I smelled something fishy at that moment. To add insult to injury, Fetch Incorporated makes it incredibly difficult to remove your credit card information from their system. Mendy insisted that I had to handle everything through my online account, but surprise, surprise - there was no option to delete my payment details. It's obvious they want to hold onto that information for their own benefit, even after cancelation. I was appalled by this blatant disregard for customer privacy and satisfaction. It became clear that Fetch Incorporated had no intention of providing genuine insurance coverage for our beloved pets. They are solely interested in preying on vulnerable pet owners and siphoning off their hard-earned money. I refuse to let this go unnoticed. I am determined to warn every contact I have about these despicable thieves and ensure that they don't continue to steal money from unsuspecting people. Furthermore, I will be filing complaints against Fetch Incorporated in every possible venue to expose their fraudulent practices. In conclusion, stay away from Fetch Incorporated, Pet Insurance, if you value your money and your privacy. They are nothing more than a scam operation, taking advantage of pet owners who genuinely care for their furry companions. Don't fall victim to this thieves and pet abusers.

I had the unfortunate experience of dealing with Fetch Incorporated, Pet Insurance, and let me tell you, it was an absolute nightmare. This company not only operates as a shameless scam, but they also have no qualms about abusing people's privacy and changing policies whenever it suits them. It's nothing short of a money-stealing operation! Their customer service is appalling. When I finally realized Fetch Pet Insurance was a scam and called to cancel my policy, a year before calling again and $2,400 later, I talked to a Mendy, who consistently patronized and belittled me. Despite my request for a cancellation confirmation, Mendy refused to provide one. It was clear they wanted to hide their fraudulent activities. When I explicitly asked Mendy to cancel my account and ensure that I wouldn't be charged any further, she claimed to have taken care of it. However, she flat out refused to provide any confirmation for the cancellation. How convenient for them, right? I smelled something fishy at that moment. To add insult to injury, Fetch Incorporated makes it incredibly difficult to remove your credit card information from their system. Mendy insisted that I had to handle everything through my online account, but surprise, surprise - there was no option to delete my payment details. It's obvious they want to hold onto that information for their own benefit, even after cancelation. I was appalled by this blatant disregard for customer privacy and satisfaction. It became clear that Fetch Incorporated had no intention of providing genuine insurance coverage for our beloved pets. They are solely interested in preying on vulnerable pet owners and siphoning off their hard-earned money. I refuse to let this go unnoticed. I am determined to warn every contact I have about these despicable thieves and ensure that they don't continue to steal money from unsuspecting people. Furthermore, I will be filing complaints against Fetch Incorporated in every possible venue to expose their fraudulent practices. In conclusion, stay away from Fetch Incorporated, Pet Insurance, if you value your money and your privacy. They are nothing more than a scam operation, taking advantage of pet owners who genuinely care for their furry companions. Don't fall victim to this thieves and pet abusers.

Pet Plan is an Absolute SCAM. You’re premium goes up every year excessively in jumps like £15 to £20. Started off at £35 and eight years later is £105 . They cover absolutely nothing . The £780 dental work was considered cosmetic and not covered . I have stopped the insurance now as the first time I make a claim because my dog got sick, nothing was covered because I had to pay 20% excess deductible which was the cost of the visit and so Pet Plan wiggled their way out of paying anything. I paid and they didn’t . I cannot for the life of me understand why I have been paying thousands of pounds over the years and nothing nothing nothing was ever covered under their terms . Pet Plan are a scum insurance . Put your money in a bank account for your pet and pay for things this way . Note I was paying £105 per month for a £4000 coverage Do you know that a simple scan and test was priced at £8000 so even if you have pet insurance your £4000 doesn’t even get you a test result let alone any treatment . And your excess on a £4000 claim will be £800 . So the actual coverage is only £3200. Meanwhile in four years you could have £5000 in your pets bank account and in 8 years over £10,000 saved for treatment . I massively regret paying into Pet Plan all these years . They only care about making money and not you pet.

Unfortunately I had a terrible experience with this company. I am a huge animal lover and I am also an insurance agent. Initially I wasn’t aware you needed to video call their vet to get approval and the reason I wasn’t aware is because they don’t tell you, however it’s in the fine print, which is A HUGE thing to not tell your clients right off the jump. When I came to them they gave false hope stating they can still possibly provide the coverage as long as the documents I send in show everything that happened for his emergency visit. Well I sent them in extreme detail my dog was hospitalized for 4 days with pancreatitis and after no one answered me for 2 & 1/2 weeks they finally emailed back after threatening the BBB, saying my claim wasn’t accepted since I didn’t video call with their vet. They also stated they had no way to contact me this since they were sent to spam. I find this puzzling since I’ve gotten several emails from them in the past. Not sure why on earth they tell clients to send in paperwork since they can approve it after the fact, knowing they have no intention of doing so. It’s clear now how they make their $ and it’s to avoid paying out claims… all while I’m trying to get ahold of someone via email regarding the status of my claim they made sure to charge me for my monthly fee which is at this point comical they also made sure to tell me they won’t be refunding me that installment. Anything to squeeze out every cent from your clients is not an ethical company the fact that they made sure to tell me they’d see on my claim being approved and then ghosted me for 2 weeks, only to deny the claim the day after they made sure to take my monthly installment. Take this as a sign to sign up with a more reputable A rated carrier that doesn’t have hoops you need to jump through. Just signed up with Lemonade. I’ll be reporting these unethical practices to the insurance commissioner.

I got pet insurance through lemonade. For the insurance they have you go to the vet to get a health check up. During the health check up my cat was healthy, but had a lump. The vet did a cytology and determined that it was a cyst. There was some hardened material, but the results showed no cancerous material and I was referred out to a surgical center to have the cyst removed. 2 months later, when she went in to have the cyst checked the vet was worried it might be more. They checked her lungs and again, everything was healthy. But her leg were the cyst was had to go and the vet was worried it may be something more. They had to take her leg and when they did, they did a biopsy and determined this was actually a fibrosarcoma. This was 2 months after I started the policy. But they are trying to say it was preexisting and won't pay out the claim. They're just trying to take money from people and don't want to hold up their end of the contract.