Insuranks
Insuranks Score 8.3/10
Reviews:7
icon Gets a big number of complaints to regulators for a company of its size.
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Served Locations

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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 8.3 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    7.7 / 10
  • Claims experience 8.4 / 10
  • Value for money 7.9 / 10
  • Coverage 7.6 / 10
  • Service speed 8.5 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    7.6 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    8.5 / 10
  • Added value 8.2 / 10
  • Trustworthiness 8 / 10
  • Personalization 7.8 / 10
  • Post-purchase treatment 7 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    8.3 / 10
  • Industry updates informing 8.3 / 10
  • Problem resolution 7 / 10

About

  • Number of employees 65000
  • Year founded 1919

With roots that trace back to 1919, we're a global insurance company with operations in more than 80 countries and jurisdictions. We provide a range of insurance products to support our clients in business and in life, including: general property/casualty, life insurance, and retirement and financial services through our General Insurance, Life and Retirement and Investments business units. What unites us across all of these products is our commitment to helping our clients prepare for what’s next. Whether that’s helping cities and communities to prepare for and recover from natural disasters or providing a financially secure retirement for millions of Americans, we have the specialist expertise to help clients better manage risk. In addition to doing what’s right for our clients, we’re also committed to doing the right thing for our people and the communities where we work, live and serve our customers. It’s why we offer our employees a flexible work arrangement and training programs so they can grow professionally. We also encourage our employees to give back. We provide Volunteer Time Off to our global workforce, allowing them to provide hands-on support to the causes they care about most, and we donate over $6M each year through our matching grants program to nonprofit organizations our employees support.

Reviews & Ranks

Total: 7

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Максим Непомнящий Insuranker

Policy Type: Auto Insurance

score 4.7 / 10
View Ranking Details
  • Overall satisfaction 4.7 / 10
  • Customer service 6.2 / 10
  • Claims experience 7.1 / 10
  • Value for money 3.1 / 10
  • Coverage 2.0 / 10
  • Service speed 6.8 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    3.1 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    6.0 / 10
  • Added value 6.9 / 10
  • Trustworthiness 2.8 / 10
  • Personalization 3.7 / 10
  • Post-purchase treatment 6.8 / 10
  • Periodic checking 6.4 / 10
  • Industry updates informing 2.4 / 10
  • Problem resolution 3.1 / 10

great!

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Chen Shani Insuranker

Policy Type: Auto Insurance

score 9.0 / 10
View Ranking Details
  • Overall satisfaction 9.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 9.0 / 10
  • Coverage 9.0 / 10
  • Service speed 9.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Added value 9.0 / 10
  • Trustworthiness 9.0 / 10
  • Personalization 9.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 9.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 9.0 / 10

Great work

icon

Alfie Hanary Insuranker

Policy Type: -

score 9.0 / 10
View Ranking Details
  • Overall satisfaction 9.0 / 10
  • Customer service 0.0 / 10
  • Claims experience 8.0 / 10
  • Value for money 10.0 / 10
  • Coverage 9.0 / 10
  • Service speed 9.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    8.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Added value 8.0 / 10
  • Trustworthiness 9.0 / 10
  • Personalization 8.0 / 10
  • Post-purchase treatment 0.0 / 10
  • Periodic checking 9.0 / 10
  • Industry updates informing 9.0 / 10
  • Problem resolution 0.0 / 10

My problems was quickly resolved and the rates are very good. Cheapest I have found in fact..............................................................................................................................

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Noman Sial Insuranker

Policy Type: -

score 7.0 / 10
View Ranking Details
  • Overall satisfaction 7.0 / 10
  • Customer service 8.0 / 10
  • Claims experience 7.0 / 10
  • Value for money 7.0 / 10
  • Coverage 7.0 / 10
  • Service speed 7.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    7.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    8.0 / 10
  • Added value 7.0 / 10
  • Trustworthiness 8.0 / 10
  • Personalization 7.0 / 10
  • Post-purchase treatment 8.0 / 10
  • Periodic checking 7.0 / 10
  • Industry updates informing 8.0 / 10
  • Problem resolution 7.0 / 10

I have tried many other insurance companies you were very professional and up to the mark. Will definitely use your services again.

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Hamza Gill Insuranker

Policy Type: -

score 9.0 / 10
View Ranking Details
  • Overall satisfaction 9.0 / 10
  • Customer service 9.0 / 10
  • Claims experience 8.0 / 10
  • Value for money 7.0 / 10
  • Coverage 8.0 / 10
  • Service speed 9.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    8.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Added value 8.0 / 10
  • Trustworthiness 8.0 / 10
  • Personalization 8.0 / 10
  • Post-purchase treatment 8.0 / 10
  • Periodic checking 8.0 / 10
  • Industry updates informing 9.0 / 10
  • Problem resolution 9.0 / 10

Great work on safety measure like stop accident before they happen, nice growth for individual or group, satisfactory customer service

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Irfan Awan Insuranker

Policy Type: -

score 9.0 / 10
View Ranking Details
  • Overall satisfaction 9.0 / 10
  • Customer service 9.0 / 10
  • Claims experience 9.0 / 10
  • Value for money 8.0 / 10
  • Coverage 8.0 / 10
  • Service speed 8.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    8.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Added value 9.0 / 10
  • Trustworthiness 9.0 / 10
  • Personalization 8.0 / 10
  • Post-purchase treatment 8.0 / 10
  • Periodic checking 9.0 / 10
  • Industry updates informing 9.0 / 10
  • Problem resolution 9.0 / 10

icon

Brown Martin Insuranker

Policy Type: -

score 9.0 / 10
View Ranking Details
  • Overall satisfaction 9.0 / 10
  • Customer service 9.0 / 10
  • Claims experience 8.0 / 10
  • Value for money 9.0 / 10
  • Coverage 8.0 / 10
  • Service speed 9.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    8.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    8.0 / 10
  • Added value 8.0 / 10
  • Trustworthiness 8.0 / 10
  • Personalization 9.0 / 10
  • Post-purchase treatment 9.0 / 10
  • Periodic checking 8.0 / 10
  • Industry updates informing 9.0 / 10
  • Problem resolution 9.0 / 10

8.3 Insuranks Score score
quotes performance
  • Total Quotes Given:10008
  • Total Quotes Won:501
  • Success Rate6%
REVIEWS
  • TOTAL NO. OF REVIEWS8

asd

CONTACT DETAILS
SERVED LOCATIONS:

NY, US

OVERALL RANKINGS

Total aggregated rankings by insurankers

  • OVERALL SATISFACTION:8.3
  • CUSTOMER SERVICE:7.7
  • CLAIMS EXPERIENCE:8.4
  • VALUE FOR MONEY:7.9
  • COVERAGE:7.6
  • SERVICE SPEED8.5
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    7.6
Licenses
Awards
  • A.M. Best: A , Fitch: A, Moody’s: A2, S&P: A+ Total Assets: 502.78 Billion USD - Other awards: Business Insurance Innovation Awards 2016 , Travvy Awards 2016 , CIO 100 Awards 2016 , DiversityInc's 25 Noteworthy Companies 2016

ABOUT

Number of Employees
65000
Year Founded
1919

With roots that trace back to 1919, we're a global insurance company with operations in more than 80 countries and jurisdictions. We provide a range of insurance products to support our clients in business and in life, including: general property/casualty, life insurance, and retirement and financial services through our General Insurance, Life and Retirement and Investments business units. What unites us across all of these products is our commitment to helping our clients prepare for what’s next. Whether that’s helping cities and communities to prepare for and recover from natural disasters or providing a financially secure retirement for millions of Americans, we have the specialist expertise to help clients better manage risk. In addition to doing what’s right for our clients, we’re also committed to doing the right thing for our people and the communities where we work, live and serve our customers. It’s why we offer our employees a flexible work arrangement and training programs so they can grow professionally. We also encourage our employees to give back. We provide Volunteer Time Off to our global workforce, allowing them to provide hands-on support to the causes they care about most, and we donate over $6M each year through our matching grants program to nonprofit organizations our employees support.

REVIEWS AND RANKINGS

Максим Непомнящий
Insuranker
Review for:

AIG Insurance

Via:

Policy type:

Auto Insurance

  • OVERALL SATISFACTION:4.7
  • CUSTOMER SERVICE:6.2
  • CLAIMS EXPERIENCE:7.1
  • VALUE FOR MONEY:3.1
  • COVERAGE:2.0
  • SERVICE SPEED6.8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    3.1

great!...

Posted Nov 15,2019

great!


Chen Shani
Insuranker
Review for:

AIG Insurance

Via:

Policy type:

Auto Insurance

  • OVERALL SATISFACTION:9.0
  • CUSTOMER SERVICE:10.0
  • CLAIMS EXPERIENCE:10.0
  • VALUE FOR MONEY:9.0
  • COVERAGE:9.0
  • SERVICE SPEED9.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9.0

Great work...

Posted Nov 11,2019

Great work


Alfie Hanary
Insuranker
Review for:

AIG Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:9.0
  • CUSTOMER SERVICE:0.0
  • CLAIMS EXPERIENCE:8.0
  • VALUE FOR MONEY:10.0
  • COVERAGE:9.0
  • SERVICE SPEED9.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8.0

My problems was quic...

Posted Aug 05,2018

My problems was quickly resolved and the rates are very good. Cheapest I have found in fact..............................................................................................................................


Noman Sial
Insuranker
Review for:

AIG Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:7.0
  • CUSTOMER SERVICE:8.0
  • CLAIMS EXPERIENCE:7.0
  • VALUE FOR MONEY:7.0
  • COVERAGE:7.0
  • SERVICE SPEED7.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    7.0

I have tried many ot...

Posted Jul 23,2018

I have tried many other insurance companies you were very professional and up to the mark. Will definitely use your services again.


Hamza Gill
Insuranker
Review for:

AIG Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:9.0
  • CUSTOMER SERVICE:9.0
  • CLAIMS EXPERIENCE:8.0
  • VALUE FOR MONEY:7.0
  • COVERAGE:8.0
  • SERVICE SPEED9.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8.0

Great work on safety...

Posted Jul 23,2018

Great work on safety measure like stop accident before they happen, nice growth for individual or group, satisfactory customer service


Irfan Awan
Insuranker
Review for:

AIG Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:9.0
  • CUSTOMER SERVICE:9.0
  • CLAIMS EXPERIENCE:9.0
  • VALUE FOR MONEY:8.0
  • COVERAGE:8.0
  • SERVICE SPEED8.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8.0

...

Posted Jul 22,2018


Brown Martin
Insuranker
Review for:

AIG Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:9.0
  • CUSTOMER SERVICE:9.0
  • CLAIMS EXPERIENCE:8.0
  • VALUE FOR MONEY:9.0
  • COVERAGE:8.0
  • SERVICE SPEED9.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8.0

...

Posted Apr 19,2018


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