Insuranks Score 4.7/10
Reviews:6
icon Compares free small-to-medium business insurance quotes from leading insurers ~ Get a tailored policy within 10 minutes ~ Excellent customer service from licensed agents ~ No online claim filing ~ No mobile app
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 4.7 / 10
  • Customer experience 4.7 / 10
  • Claims experience 4.7 / 10
  • Online experience 4.7 / 10
  • Coverage 4.7 / 10
  • Price/value for money 4.7 / 10
  • Online experience 4.7 / 10
  • Coverage 4.7 / 10
  • Price/value for money 4.7 / 10

About

  • Number of employees 760
  • Year founded -

Simply Business is an online small business insurance brokerage/marketplace, that provides small to medium businesses with general liability, professional liability. E&O and home-based business insurance coverage. It is the American subsidiary of the UK insurance broker which has the same name. OUR SCORE: 4.7/5 Share your experience with Simply Business below!

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Reviews & Ranks

Total: 6

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Mutual of Omaha Insurance Insuranker

Policy Type: Business Insurance

score 2 / 10
View Ranking Details
  • Overall satisfaction 2 / 10
  • Customer experience 2 / 10
  • Claims experience 2 / 10
  • Online experience 2 / 10
  • Coverage 2 / 10
  • Price/value for money 2 / 10

Terrible customer service. I got this insurance for my Amazon store when I ran one, took a break and cancelled all my subscriptions. I called these guys and they recommended sending an email. They never responded and have been charging me since then. Definitely going to dispute via the bank. Hate when businesses take advantage of other small businesses for their own gain.

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Robert Benson Insuranker

Policy Type: Business Insurance

score 10 / 10
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  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

Purchased the General Liability policy I needed to fulfill a contract for my hiring party. Simply Business made it very easy to complete an application and review multiple quote options. Ended up purchasing a policy for 1/2 of what I originally was told by my agent.

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Donna Werge Insuranker

Policy Type: Business Insurance

score 2 / 10
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  • Overall satisfaction 2 / 10
  • Customer experience 2 / 10
  • Claims experience 2 / 10
  • Online experience 2 / 10
  • Coverage 2 / 10
  • Price/value for money 2 / 10

I never purchased the policy. The person I spoke with "Bruce" was condescending and argumentative. He kept repeating himself and talking in circles telling me what I HAVE TO DO, basically trying to bully me into purchasing commercial insurance. I wouldn't use this company if they were paying me!

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Anonymous Insuranker

Policy Type: Business Insurance

score 2 / 10
View Ranking Details
  • Overall satisfaction 2 / 10
  • Customer experience 2 / 10
  • Claims experience 2 / 10
  • Online experience 2 / 10
  • Coverage 2 / 10
  • Price/value for money 2 / 10

Hard sale, watch out. They do anything to close the sale.

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Anonymous Insuranker

Policy Type: Business Insurance

score 2 / 10
View Ranking Details
  • Overall satisfaction 2 / 10
  • Customer experience 2 / 10
  • Claims experience 2 / 10
  • Online experience 2 / 10
  • Coverage 2 / 10
  • Price/value for money 2 / 10

Haven't had the best experience with Simply Business, if I put it nicely. They will call you non-stop after you complete your quoting process to get you to buy through them, even when clearly mentioning that you are currently busy. So I signed up for public liability insurance coverage eventually. When every 1 year period has ended, my premium rate was increased - double the regular rate which was charged elsewhere - without even one claim from my end! I prefer CoverWallet, better rates and I have the peace of mind that my rates are not constantly doubling year after year...

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Anonymous Insuranker

Policy Type: Business Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

Fast, professional and extremely efficient service.