Insuranks
Insuranks Score 4.1/5
Reviews:8
100% will renew their policy
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Served Locations

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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 4.1 / 5
  • Customer experience 4.1 / 5
  • Claims experience 4.1 / 5
  • Online experience 4 / 5
  • Coverage 4 / 5
  • Price/value for money 4.1 / 5
  • Will renew their policy 100%
  • Online experience 4 / 5
  • Coverage 4 / 5
  • Price/value for money 4.1 / 5

About

  • Number of employees 2500
  • Year founded 1913

NJM Insurance Group, headquartered in the West Trenton section of Ewing Township, Mercer County, New Jersey, United States, offers personal auto, commercial auto, workers compensation, homeowners, and umbrella insurance.

Insurance Types:

Reviews & Ranks

Total: 8

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Anonymous Insuranker

Policy Type: Auto Insurance

score 4.6 / 5
View Ranking Details
  • Overall satisfaction 4.6 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 4 / 5
  • Coverage 4 / 5
  • Price/value for money 5 / 5
  • Will you renew your policy with this company? Yes

Very happy with NJM auto insurance, been a customer for 8 years already.

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Anonymous Insuranker

Policy Type: Auto Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

NJM auto and home insurance are great! Shame for you for not living in PA or NJ. Nice dividends! Hopefully they develop a mobile app soon as well for real time policy management online!!

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Anthony Bell Insuranker

Policy Type: Auto Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

NJM's claim process is fairly smooth, easy and fast. They provide the highest level of coverage for a decent rate, gives a list of their approved repair shops. My experience with their customer service was also very pleasant and they pay very fast.

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Carol James Insuranker

Policy Type: Auto Insurance

score 4 / 5
View Ranking Details
  • Overall satisfaction 4 / 5
  • Customer experience 4 / 5
  • Claims experience 4 / 5
  • Online experience 4 / 5
  • Coverage 4 / 5
  • Price/value for money 4 / 5

NJM Insurance were very professional and straightforward paying out my claim. Their customer service agents are just great. My experience with their adjuster was so so, since he wasn't that accurate. I had to stand on my back feet to include car flooding in it despite the adjuster trying to deny it falsely.

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George Fisher Insuranker

Policy Type: Auto Insurance

score 0 / 5
View Ranking Details
  • Overall satisfaction 0 / 5
  • Customer experience 0 / 5
  • Claims experience 0 / 5
  • Online experience 0 / 5
  • Coverage 0 / 5
  • Price/value for money 0 / 5

They did take away my money fast however they deny my claims and are not paying me for a legit claim. Pretty sketchy. Didn't get quality customer treatment.

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Carolyn Johnson Insuranker

Policy Type: Auto Insurance

score 4 / 5
View Ranking Details
  • Overall satisfaction 4 / 5
  • Customer experience 4 / 5
  • Claims experience 4 / 5
  • Online experience 4 / 5
  • Coverage 4 / 5
  • Price/value for money 4 / 5

I'm an NJM auto insurance policyholder for over 16 years now, all for the very same car. They reduced my price thanks to the vehicle age and they even gave rebate deduction. Can't ask for more.

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Joseph Donovan Insuranker

Policy Type: Auto Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

I'm an NJM insurance policyholder in the past 50 years. They are incredibly convenient to work with, zero issues on their claims process, highly professional team. NJM might be more expensive compared to different insurers, however their value for your money makes it worths it with hassle free experience. Excellent company!

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Alan Berger Insuranker

Policy Type: Auto Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Best auto and home insurance company in the US. Customer service is very responsive. Quick, efficient and very fair claims process. Rates, transparency, customer experience. Smooth to adjust things if needed. NJM Insurance over delivered on my expectations.