Total scam. Beware. They use drive easy app to bat and switch.

Geico has the worst customer service! They changed my policy without my authorization and doubled my monthly payments in error!

I just noticed the Geico Mobile app deducts points from their customer if someone tailgates you, it deducts points from the customer. If you driving on a Main Rd, and someone is getting ready to run a stop sign, and you have to stop even though you have the right of way, the Geico Mibile App detects this, like a car was in front of you. So the Mobile App needs some improvements. When I drive. My ex-husband always tells me, I'm too far away from cars, and I need to get closer, Geico Mobile App has detected me, Like I'm close on cars, and a lot of times, I think the app is detected the cars in back of you, are surrounding you. But not necessarily you while you are driving, the app needs to improve in being able to distinguish the difference in your car from what another car behind you is doing. Because I get tailgated a lot when driving, the mobile app detected this as it was my fought.

I been a loyal customer of Geico for 30 years. On Christmas Day 2021, I was stopping at a red light to make a left turn. I was stopped next to a police car, when an elderly driver approaching from the opposite direction crossed several lanes and hit me head on. It was purely the elderly lady’s fault. A few days later, the Geico adjuster gave my car a cursory look over, and estimated the hangar to be $6500. All body shops were booked until February, so my car was towed to my house so it wouldn’t incur additional storage fees. On the 3rd week following the accident, I contacted the body shop of my choice, who sent a tow truck to pick up my car, at which time the tow truck driver noticed that as a cause of the accident, the driveshaft was pushed into the engine and made a huge hole in the engine. At that point I notified my Geico claims adjuster, who, a couple days later, went down and wrote a supplemental report totaling my car, (this was on a Thursday). He indicated it would take 3days before they would issue a check. I contacted him on The following Monday, when he indicated he should have the check on Wednesday, and would hand deliver it to me. Wednesday came, and after 4 phone calls and a few texts, I never received a check, and he and his boss stopped returning my calls. All other parties, the body shop, storage facility, etc. received payment, I have not! They say they care, and want to provide great service, but the do not live up to their word. I’ve been without a car now for 33 days. I purchased one, but can’t take delivery till I receive the check from Geico. The adjuster has also been aware of this. Geico, our adjuster, and his manager do not appear to have have a sense of urgency. Being loyal customer for 30 years appears to not make a difference. I’m planning on insuring my Vehicles, including my RV with a company who has my back!!!!!

I was a loyal GEICO customer for 15 years, with a pristine unblemished driving history and high coverage levels [and had never filed a previous claim].  I recently had a minor fender bender that was deemed by GEICO Claims to be '100% my fault.'   Shortly thereafter, I received a form follow-up letter from GEICO stating that, for that reason, GEICO would not pay for damage repairs to my vehicle.   A shocker to me.   Does an insurance policy with these terms really represent meaningful protection?  Thank G-d that it was a minor accident.  I now do business with a carrier that has my back.   BUYER BEWARE!   It was definitely an eye opener for me.   An elderly 86 y.o. male driver, with minimal situational awareness swerves abruptly into my lane, dragging his driver side panel against my front passenger side bumper.   No witnesses, other than this unintelligible elderly male driver, his wife and a police officer that showed up on the scene twenty minutes later to record statements.   The icing on the cake --- The 'final' verdict was rendered by Claims Adjuster #2, that contacted me several weeks after I was informed by Claims Adjuster #2, that the case was closed, and that the fault was clearly that of the elderly gentleman, and that they would be receiving no claims monies [Again, a complete absence of anything resembling 'no-fault coverage' on either side].

GEICO homeowners insurance was very professional and fair. Never had any issues with this company and whatever I needed help with was solved very fast.

Very happy GEICO car insurance customer. Fast and professional service and problem resolution.

Geico homeowners insurance is great in our experience. never had any issues, and whenever we needed them they were there very promptly.

Love the fact that GEICO car insurance is so affordable! Great rates. Very easy to use online. Cheapest car insurance I could find.

GEICO car insurance is a cheap and trustworthy insurance company. You get good value for your money.

NEVER GO WITH GEICO!!! They have the worst service ever! I had a 6 months old, 7000 miles new car and one night I hit a deer on the road. GEICO refused to pay for OEM replacement parts and offered a reconditioned, pre-used parts instead! The difference in value was $186.. After making a few phone calls they said it states in my policy that they have the right to do so. I was never told this fact at any point of purchasing the policy with GEICO. I called 2 other companies who told me that for the same car year with less than 12000 miles they would put OEM parts with no extra charges. I am going to cancel ALL my policies with GEICO - car, boat, umbrella and business policies!) This is by far the worst insurance I ever had to deal with. Read every single letter in the policy they send you, if you are brave enough to sign with them. You will save a few bucks on premium but will lose 10 times more if you need to file a claim! DO YOURSELF A FAVOR AND KEEP AWAY FROM GEICO!!