Insuranks
Insuranks Score 2.9/5
Reviews:7
57.14% will renew their policy
icon Insures over 250,000 American businesses ~ Financially strong ~ Customization available for all business types, sizes and industries
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 2.9 / 5
  • Customer experience 3 / 5
  • Claims experience 3 / 5
  • Online experience 2.7 / 5
  • Coverage 3 / 5
  • Price/value for money 3 / 5
  • Will renew their policy 57.14%
  • Online experience 2.7 / 5
  • Coverage 3 / 5
  • Price/value for money 3 / 5

About

  • Number of employees 528
  • Year founded -

Founded in July 1982, Berkshire Hathaway GUARD Insurance Companies is an AM Best A+ (Superior) rated property & casualty insurer that is currently covering over 250,000 businesses in America. GUARD offers a wide range of products and customized coverage options to fit any business size, industry and type. ~ OUR RATING: 3/5 ~ Share your experience with GUARD below!

Insurance Types:

Reviews & Ranks

Total: 7

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Anonymous Insuranker

Policy Type: Home Insurance

score 4.4 / 5
View Ranking Details
  • Overall satisfaction 4.4 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 3 / 5
  • Coverage 5 / 5
  • Price/value for money 4 / 5
  • Will you renew your policy with this company? Yes

Very good customer service. Took them less than a day to get in touch following a filed claim and process the claim payout. Recommended!

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Mario Garcia Insuranker

Policy Type: Home Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5
  • Will you renew your policy with this company? Yes

Nicole Maloney was very pleasant to work with on all my insurance related needs including my claim. I had an excellent experience with this insurance company.

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Brian Artuso Insuranker

Policy Type: Business Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5
  • Will you renew your policy with this company? Yes

Ed Francis took care of our claim to our delight due to some incident. Very professional, responsive, knowledgable and patient. GUARD was there when I needed it.

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Anonymous Insuranker

Policy Type: Home Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5
  • Will you renew your policy with this company? Yes

This business completely values its clients and delivers excellent customer service. Thanks to Justin for the great assistance during the smooth claim process, very professional and fast service!

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Anonymous Insuranker

Policy Type: Business Insurance

score 0 / 5
View Ranking Details
  • Overall satisfaction 0 / 5
  • Customer experience 0 / 5
  • Claims experience 0 / 5
  • Online experience 0 / 5
  • Coverage 0 / 5
  • Price/value for money 0 / 5
  • Will you renew your policy with this company? No

I own a business and filed a claim because one of our commercial vehicles was damaged. They promised to send a professional to estimate the damage caused to the car but never came or got in touch! I’ve tried to contact them recently yet there is no answer! There are better companies out there

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Anonymous Insuranker

Policy Type: Business Insurance

score 1 / 5
View Ranking Details
  • Overall satisfaction 1 / 5
  • Customer experience 1 / 5
  • Claims experience 1 / 5
  • Online experience 1 / 5
  • Coverage 1 / 5
  • Price/value for money 1 / 5
  • Will you renew your policy with this company? No

Purchased Workers Compensation Insurance through one of Berkshire Hathaway GUARD Insurance Companies agents. According to the payroll info, they were supposed to collect a monthly premium. Despite the fact that my business did not have any employees throughout the coverage period, they collected almost $60 from the payroll. Decided to cancel the policy, yet we received a payment request for almost $2,800 one year later. A workers comp insurance policy from legitimate insurers never exceeds $500 per year. Absolute rip off.

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Anonymous Insuranker

Policy Type: Home Insurance

score 0.2 / 5
View Ranking Details
  • Overall satisfaction 0.2 / 5
  • Customer experience 0 / 5
  • Claims experience 0 / 5
  • Online experience 0 / 5
  • Coverage 0 / 5
  • Price/value for money 1 / 5
  • Will you renew your policy with this company? No

Don't dare using GUARD for your home insurance, you eventually only pay, but when it comes to paying out your claims, they then make your life so difficult, sourcing claims processing to NARS, North American Risk Services. Worst customer service, never answering emails or voicemails. Stay away unless you want to lose money!