Insuranks
Insuranks Score 2.3/10
Reviews:1
icon Offers a wide variety of discounts including multi-policy, multi-car, paperless, payment history, paid-in-full and many more.

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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 2.3 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    3 / 10
  • Claims experience 0 / 10
  • Value for money 2 / 10
  • Coverage 2 / 10
  • Service speed 3.4 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    7.5 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    2 / 10
  • Added value 1.9 / 10
  • Trustworthiness 2 / 10
  • Personalization 2 / 10
  • Post-purchase treatment 2 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    2.1 / 10
  • Industry updates informing 2 / 10
  • Problem resolution 2 / 10

About

  • Number of employees 5500
  • Year founded 1916

Founded in 1916, Lansing, Michigan-based Auto-Owners Insurance Group is known for exceptional financial strength and stability, it is among the nation's largest insurers and provides insurance to nearly 3 million policyholders.

Insurance Types:

Reviews & Ranks

Total: 1

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Staci Castillo Insuranker

Policy Type: Auto Insurance

score 2.3 / 10
View Ranking Details
  • Overall satisfaction 2.3 / 10
  • Customer service 3.0 / 10
  • Claims experience 0.0 / 10
  • Value for money 2.0 / 10
  • Coverage 2.0 / 10
  • Service speed 3.4 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    7.5 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    2.0 / 10
  • Added value 1.9 / 10
  • Trustworthiness 2.0 / 10
  • Personalization 2.0 / 10
  • Post-purchase treatment 2.0 / 10
  • Periodic checking 2.1 / 10
  • Industry updates informing 2.0 / 10
  • Problem resolution 2.0 / 10

Auto-Owners offers very competitive rates, but this is just their way to tempt you in to a policy! I was their clients for over eight years with auto insurance for four vehicles. Once I had few minor claims they simply cancelled the policy. My claims were pretty common, legitimate, truthful and straightforward. Why would anyone have insurance otherwise? I DO NOT RECOMMEND AND WILL NEVER RECOMMEND AO TO ANYONE!