Insuranks
Insuranks Score 6.8/10
Reviews:3
icon Gets a big number of complaints to regulators for a company of its size.

Served Locations

map

Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 6.8 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    6.7 / 10
  • Claims experience 6.8 / 10
  • Value for money 6.8 / 10
  • Coverage 6.8 / 10
  • Service speed 6.8 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    6.8 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    6.8 / 10
  • Added value 6.8 / 10
  • Trustworthiness 6.7 / 10
  • Personalization 6.8 / 10
  • Post-purchase treatment 6.7 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    6.7 / 10
  • Industry updates informing 6.7 / 10
  • Problem resolution 6.7 / 10

About

  • Number of employees 65000
  • Year founded 1919

In the United States, AIG is the largest underwriter of commercial and industrial insurance. AIG offers property casualty insurance, life insurance, retirement products, mortgage insurance and other financial services.

Insurance Types:

Reviews & Ranks

Total: 3

icon icon Add a new review

Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

Add comment

Share your experience with the world.

Continue with Google
icon

Rich Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

In 2007, my 2004 Honda Civic, went through a massive flood. I was paid the full coverage amount plus a new car and even some extra cash. Payment was very fast - I warmly recommend them!!

icon

Abram Brustein Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I have had AIG Private Client Group Auto Insurance for over a year now. I had my BMW insured with them, I have filed 2 claims in the past year and they have been more than helpful in not just the claim part but personally as well by whatever was going on around my personal life adjusted accordingly. They are the most flexible when it comes to car rental, regardless of whatever your case is whether someone else hit you and you are going to file through the other's insurance, I got a rental through them in minutes and they handled my case as professionally and the best viable way possible. Very happy customer! Felt like they just want to give money away, "here just take it we got a lot." :)

icon

Sharon Young Insuranker

Policy Type: Life Insurance

score 0.3 / 10
View Ranking Details
  • Overall satisfaction 0.3 / 10
  • Customer service 0.0 / 10
  • Claims experience 0.4 / 10
  • Value for money 0.4 / 10
  • Coverage 0.3 / 10
  • Service speed 0.3 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    0.5 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    0.4 / 10
  • Added value 0.4 / 10
  • Trustworthiness 0.1 / 10
  • Personalization 0.3 / 10
  • Post-purchase treatment 0.1 / 10
  • Periodic checking 0.2 / 10
  • Industry updates informing 0.1 / 10
  • Problem resolution 0.2 / 10

I have had a life insurance policy for my husband since February, 1988 and just received a letter saying that I wasn't paying the correct amount of premium. I paid the exact same amount that appears on billing all along. Their customer service said it is my responsibility to pay the right amount. Unbelievable.... I pay the same amount that is on billing. Now they claim that the policy will be cancelled if I don't pay them $1800 immediately. My spouse is going to turn 82 soon and we have fixed income so I have nowhere to bring this amount of money from. Managers are as worse than their customer service team. I was taught to depend on life insurance companies to be there when you need them but this is absolutely disgraceful. There goes our over $30,000 away. Shameless business practice that must be stopped.