Very unprofessional. Raised my premium without me knowing and wouldn't refund $550 for 1 day of insurance. They are scam artists with no explanation of why. It's probably because of all of the law suits they are dealing with. I would not recommend them to my worst enemy.

I rarely post reviews but am doing so in hopes to help others from experiencing similar negative experience in this case. We purchased travel insurance and had to cancel due to a family emergency. When filing a claim to get refund, the process with Berkshire took well over two months with several emails and phone calls. The emails result in an automated response of 15 days and the phone number is a general customer service reps. that did not provide any substantial status information. In addition to complying with the forms Berkshire sent to be completed by medical professionals to confirm the emergency, Berkshire then further requested additional (what can be considered HIPAA information) beyond what was already sent and confirmed by medical professionals on their own/Berkshire forms. This also taxed medical staff. The refunds were piecemealed and one of the checks held incongruent amount to the words written out which caused issues for bank. I read employee reviews that the company held old values and what struck me is that others received refunds sooner due to what can seem to be questionable factors. We don't plan to use or work with this company in the future due to this experience.

I was a loyal GEICO customer for 15 years, with a pristine unblemished driving history and high coverage levels [and had never filed a previous claim].  I recently had a minor fender bender that was deemed by GEICO Claims to be '100% my fault.'   Shortly thereafter, I received a form follow-up letter from GEICO stating that, for that reason, GEICO would not pay for damage repairs to my vehicle.   A shocker to me.   Does an insurance policy with these terms really represent meaningful protection?  Thank G-d that it was a minor accident.  I now do business with a carrier that has my back.   BUYER BEWARE!   It was definitely an eye opener for me.   An elderly 86 y.o. male driver, with minimal situational awareness swerves abruptly into my lane, dragging his driver side panel against my front passenger side bumper.   No witnesses, other than this unintelligible elderly male driver, his wife and a police officer that showed up on the scene twenty minutes later to record statements.   The icing on the cake --- The 'final' verdict was rendered by Claims Adjuster #2, that contacted me several weeks after I was informed by Claims Adjuster #2, that the case was closed, and that the fault was clearly that of the elderly gentleman, and that they would be receiving no claims monies [Again, a complete absence of anything resembling 'no-fault coverage' on either side].

The worst insurance company do not ever use them. My claim was filed in February when there was a national disaster declared for tx. 10 months later they have barely done anything. I rarely talk to an adjustor when I call, they frequently "lose" emailed documents, no one knows what is going on with my claim and I usually have to wait AT LEAST 30 mins before anyone will speak to me. Adjustors never call back and they make frequent mistakes with mailing, billing etc. There is not 1 dedicated adjustor I can call and when I do talk to someone it is from customer service and they have me on hold endlessly to speak to an adjustor who doesn't know what is going on, promises to check in and call back, but never does. Filing a complaint with TDI.

IT IS A FUCKING SCAM! I have ourchased 2 health insurances total 30 usd and NOTHING CAME TO MY EMAIL! II have written their customer support twice, called, requested help via their website.....NOTHING!! I will be leaving Brazil and trying to enter Paraguay with NO HELATH INSURANCE because these guys are SCAMMERS!!! BE CAREFUL! I cann't even log into my account because I don't get the verification email to my email address/ When I click resend- nothing happens too! THEIR CONTACT NUMBER DOES NOT WORK and their customer service IS NOT THERE My email adreievalisa@gmail.com. You haeve the last chance to send what I have purchased to me!!!