Insuranks.com Ranks 2020's Best Life Insurance Companies

I DO NOT recommend this life insurance company. AIG bought out Franklin Life Ins Co (who we had a policy with from 1978). After AIG took over, they paid us $1 per year dividend on our annuity. Our left our policy invested for 44 years & earned almost nothing on our long term investment.

Ok so I gave online 4 stars well because I never use it. I have nothing bad to say about AIG. I had a very nice policy and when my wife passed. They where very good about getting me my money. The hardest part was not them it was waiting on the death certificate. One I got that they got me my money pretty fast and all of what I was paying on. I may be stupid but I am still paying them for my life insurance but I probably should stop. I would definitely tell anyone to use them.

Easy to get a sales person but after a death they are not accepting to pay the policy don't waste your money the local offices are gone and you will not collect the policy

AIG has not been the same since the scandal of 2009. Unfortunately I took out a 30-year term policy with them so I'm stuck but they have done two updates on their website and it automatically sets things like your payments to auto pay etc wait times are horrible and if you do have a claim you are going to jump through many hoops and hurdles no matter how many years you have paid on your policy as they do everything to try and not pay out any of your policy amount and then they try to but limits of liability on the person that died giving you a lower payout than once you've been paying on all this year. Please at all costs avoid AIG as I am now sitting on hold again for an hour and 13 minutes trying to make a payment because they updated their website once again and have enrolled me in reoccurring payments which is not a good thing when you pay from several different accounts. I don't normally review but I don't want anybody to have to deal with this and they're constant updates with their websites to put things in their favor and the way you're treated if you have to try and get a payout from AIG the rating has slipped from 5:00 to 3.2 but look up the huge scandal in 2009 and you are understand what I'm saying thank you

What Mass Mutual promised us, we would come to find out was a series of lies that would leave us owing them hundreds of thousands of dollars, instead of them owing us that. I cannot stress how important it is that when you are looking for life insurance, you RUN away from Mass Mutual as fast as you can. My husband and I set up life insurance plans over two decades ago. During our initial conversations, they showed us what our projected income would be at retirement. In addition, hey showed us what our guaranteed cash surrender value would be and that we would not have to pay premium, because our dividends would cover it (which we have on recording). Now, I’m 70 and ready to retire and cash out on our policy, but Mass Mutual is coming back to us saying that we owe THEM close to half a million dollars, because we didn’t pay our premium, even though we have it on record that this was them who told us to do it. Moreover, the guaranteed cash surrender value was ¼ of what was promised at the time of sign up. So, now not only have LOST what we thought we had to retire with, but they are saying we need to pay them. If you are looking for a life insurance plan, look elsewhere. You won’t find out how crooked they are until it’s too late. If you are currently using Mass Mutual, look at your plan NOW, do not wait. Do not let them screw you over the same way that they did us. They are doing nothing to work with us or try to rectify their mistakes. They would not return my calls. It’s absolutely crushing for myself, my husband and for my family. WE are currently reporting them to all state and Federal agencies.