+1 (844) 412-7767 Become an img
9 Insuranks Score score
quotes performance
  • Total Quotes Given:10001
  • Total Quotes Won:501
  • Success Rate6%
REVIEWS
  • TOTAL NO. OF REVIEWS1007
CONTACT DETAILS
  • Phone #USAA ( 8722) Call our shortcut number Shortcut Number (Opens Pop-up Layer) to reach us from a mobile phone 210-531-USAA ( 8722) 800-531-USAA ( 8722)
  • Fax 888-900-5381
  • Website https://www.usaa.com
We recommend you to look for a link to this page at the carrier social media pages and website.
SERVED LOCATIONS:

AS, US

OVERALL RANKINGS

Total aggregated rankings by insurankers

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:9
  • COVERAGE:9
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9
Licenses
Awards
  • FORTUNE 500® 114th in Revenues, 51st in Assets and 50th in Net Worth (Ranked in 2016 for 2015 Results) FORTUNE - World's Most Admired Companies® (2014 to 2016). A.M. Best: A++ (Superior) Fitch: AAA Moody’s: Aaa S&P’s: AAA Total assets: $137.1B USD (2015).

ABOUT

Number of Employees
28200
Year Founded
1922

The United Services Automobile Association (USAA) is a Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States military. At the end of 2017, there were 12.4 million members. USAA was founded in 1922 in San Antonio, Texas, by a group of 25 U.S. Army officers as a mechanism for mutual self-insurance when they were unable to secure auto insurance because of the perception that they, as military officers, were a high-risk group.[8][9] USAA has since expanded to offer banking and insurance services to past and present members of the Armed Forces, officers and enlisted, and their immediate families. Source: Wikipedia

REVIEWS AND RANKINGS

Ophir Sahar
Insuranker
Review for:

USAA Insurance

Via:

Jonathan Young

Policy type:

-

  • OVERALL SATISFACTION:10
  • CUSTOMER SERVICE:10
  • CLAIMS EXPERIENCE:10
  • VALUE FOR MONEY:10
  • COVERAGE:10
  • SERVICE SPEED10
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    10

Excellent work Exce...

Posted Mar 04,2018

Excellent work Excellent work Excellent work Excellent work Excellent work Excellent work Excellent work Excellent work Excellent work Excellent work Excellent work Excellent work


Doctor Shakshuka
Insuranker
Review for:

USAA Insurance

Via:

Jonathan Abbett

Policy type:

-

  • OVERALL SATISFACTION:7
  • CUSTOMER SERVICE:7
  • CLAIMS EXPERIENCE:6
  • VALUE FOR MONEY:6
  • COVERAGE:10
  • SERVICE SPEED7
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    7

...

Posted Mar 24,2018


Oliver Jake
Insuranker
Review for:

USAA Insurance

Via:

Michael A Chase

Policy type:

-

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:9
  • COVERAGE:8
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8

...

Posted Apr 02,2018


William Joe
Insuranker
Review for:

USAA Insurance

Via:

Lori Fletcher

Policy type:

-

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:9
  • COVERAGE:9
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

...

Posted Apr 02,2018


Stanley David
Insuranker
Review for:

USAA Insurance

Via:

Aaron Hamilton

Policy type:

-

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:8
  • COVERAGE:8
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8

...

Posted Apr 10,2018


Alfie Hanary
Insuranker
Review for:

USAA Insurance

Via:

John Marshal Foster

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:8
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:10
  • COVERAGE:10
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8

The responses to any...

Posted Aug 05,2018

The responses to any inquiry are handled promptly and very thoroughly. the customer service is excellent..........................................................................................................


Doctor Shakshuka
Insuranker
Review for:

USAA Insurance

Via:

Jeff Hakala

Policy type:

-

  • OVERALL SATISFACTION:7
  • CUSTOMER SERVICE:7
  • CLAIMS EXPERIENCE:7
  • VALUE FOR MONEY:7
  • COVERAGE:7
  • SERVICE SPEED7
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    7

...

Posted Aug 07,2018


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