Insuranks
Insuranks Score 8/10
Reviews:7
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Served Locations

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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 8 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    8.3 / 10
  • Claims experience 8.1 / 10
  • Value for money 8 / 10
  • Coverage 8.1 / 10
  • Service speed 8.1 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    8.3 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    7.9 / 10
  • Added value 7.6 / 10
  • Trustworthiness 7.4 / 10
  • Personalization 7.9 / 10
  • Post-purchase treatment 8 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    7.7 / 10
  • Industry updates informing 7.9 / 10
  • Problem resolution 7.9 / 10

About

  • Number of employees 696
  • Year founded 1963

Founded in 1963, The General is a licensed insurance agency that offers auto insurance quotes online for most drivers and vehicles, primarily drivers with history of accidents and violations. Even if you need "high risk" auto insurance. The General Insurance is a subsidiary of PGC Holdings Corp. (PGC) which is wholly owned by American Family Insurance Company.

Reviews & Ranks

Total: 7

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Alfie Hanary Insuranker

Policy Type: -

score 9.9 / 10
View Ranking Details
  • Overall satisfaction 9.9 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    7.0 / 10
  • Added value 7.0 / 10
  • Trustworthiness 7.0 / 10
  • Personalization 7.0 / 10
  • Post-purchase treatment 7.0 / 10
  • Periodic checking 7.0 / 10
  • Industry updates informing 7.0 / 10
  • Problem resolution 7.0 / 10

I have been insured with The General for a while. Last time my car was hit by another driver when my wife was driving. My claim was handled very fast and my premium was not increase. I have already recommended this company for my friends.

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Davidson Jay Insuranker

Policy Type: -

score 9.9 / 10
View Ranking Details
  • Overall satisfaction 9.9 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Every year the cost goes up a couple hundred dollars.......................................................................

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Jack Connor Insuranker

Policy Type: -

score 9.0 / 10
View Ranking Details
  • Overall satisfaction 9.0 / 10
  • Customer service 9.0 / 10
  • Claims experience 9.0 / 10
  • Value for money 9.0 / 10
  • Coverage 9.0 / 10
  • Service speed 9.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Added value 9.0 / 10
  • Trustworthiness 9.0 / 10
  • Personalization 9.0 / 10
  • Post-purchase treatment 9.0 / 10
  • Periodic checking 9.0 / 10
  • Industry updates informing 9.0 / 10
  • Problem resolution 9.0 / 10

A lot of people failed at what you accomplished, simply because they were busy finding problems while you were busy finding solutions. Well done.

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Hannah John Insuranker

Policy Type: -

score 9.0 / 10
View Ranking Details
  • Overall satisfaction 9.0 / 10
  • Customer service 9.0 / 10
  • Claims experience 8.0 / 10
  • Value for money 9.0 / 10
  • Coverage 9.0 / 10
  • Service speed 8.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Added value 9.0 / 10
  • Trustworthiness 9.0 / 10
  • Personalization 9.0 / 10
  • Post-purchase treatment 9.0 / 10
  • Periodic checking 8.0 / 10
  • Industry updates informing 9.0 / 10
  • Problem resolution 9.0 / 10

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Liam David Insuranker

Policy Type: -

score 9.0 / 10
View Ranking Details
  • Overall satisfaction 9.0 / 10
  • Customer service 9.0 / 10
  • Claims experience 9.0 / 10
  • Value for money 9.0 / 10
  • Coverage 9.0 / 10
  • Service speed 9.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    8.0 / 10
  • Added value 8.0 / 10
  • Trustworthiness 8.0 / 10
  • Personalization 8.0 / 10
  • Post-purchase treatment 9.0 / 10
  • Periodic checking 8.0 / 10
  • Industry updates informing 9.0 / 10
  • Problem resolution 8.0 / 10

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Noman Sial Insuranker

Policy Type: -

score 8.0 / 10
View Ranking Details
  • Overall satisfaction 8.0 / 10
  • Customer service 9.0 / 10
  • Claims experience 9.0 / 10
  • Value for money 8.0 / 10
  • Coverage 9.0 / 10
  • Service speed 9.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Added value 7.0 / 10
  • Trustworthiness 6.0 / 10
  • Personalization 9.0 / 10
  • Post-purchase treatment 8.0 / 10
  • Periodic checking 9.0 / 10
  • Industry updates informing 8.0 / 10
  • Problem resolution 9.0 / 10

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Doctor Shakshuka Insuranker

Policy Type: -

score 1.0 / 10
View Ranking Details
  • Overall satisfaction 1.0 / 10
  • Customer service 2.0 / 10
  • Claims experience 2.0 / 10
  • Value for money 1.0 / 10
  • Coverage 1.0 / 10
  • Service speed 2.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    2.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    3.0 / 10
  • Added value 3.0 / 10
  • Trustworthiness 3.0 / 10
  • Personalization 3.0 / 10
  • Post-purchase treatment 3.0 / 10
  • Periodic checking 3.0 / 10
  • Industry updates informing 3.0 / 10
  • Problem resolution 3.0 / 10

Their pricing is ridiculous! No matter how desperate you are, keep shopping around. With Insuranks I found even better insurance for almost half the price The General was charging me through an insurance agent. I have full coverage for my brand new car at

7.9 Insuranks Score score
quotes performance
  • Total Quotes Given:10000
  • Total Quotes Won:500
  • Success Rate5%
REVIEWS
  • TOTAL NO. OF REVIEWS7

asd

CONTACT DETAILS
SERVED LOCATIONS:

AS, US

OVERALL RANKINGS

Total aggregated rankings by insurankers

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:8.3
  • CLAIMS EXPERIENCE:8.1
  • VALUE FOR MONEY:8
  • COVERAGE:8.1
  • SERVICE SPEED8.1
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8.3
Licenses
Awards
  • The General® (an agency) offers auto insurance online underwritten by the following insurance companies: Permanent General Assurance Corporation (NAIC #37648), Permanent General Assurance Corporation of Ohio (NAIC #22906), and The General Automobile Insurance Company, Inc. (NAIC# 13703). These insurance companies have been recognized by A.M. Best for their financial stability with ratings of A (“Excellent”).

ABOUT

Number of Employees
696
Year Founded
1963

Founded in 1963, The General is a licensed insurance agency that offers auto insurance quotes online for most drivers and vehicles, primarily drivers with history of accidents and violations. Even if you need "high risk" auto insurance. The General Insurance is a subsidiary of PGC Holdings Corp. (PGC) which is wholly owned by American Family Insurance Company.

REVIEWS AND RANKINGS

Alfie Hanary
Insuranker
Review for:

The General Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:9.9
  • CUSTOMER SERVICE:10.0
  • CLAIMS EXPERIENCE:10.0
  • VALUE FOR MONEY:10.0
  • COVERAGE:10.0
  • SERVICE SPEED10.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    10.0

I have been insured ...

Posted Aug 04,2018

I have been insured with The General for a while. Last time my car was hit by another driver when my wife was driving. My claim was handled very fast and my premium was not increase. I have already recommended this company for my friends.


Davidson Jay
Insuranker
Review for:

The General Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:9.9
  • CUSTOMER SERVICE:10.0
  • CLAIMS EXPERIENCE:10.0
  • VALUE FOR MONEY:10.0
  • COVERAGE:10.0
  • SERVICE SPEED10.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    10.0

Every year the cost ...

Posted Jul 30,2018

Every year the cost goes up a couple hundred dollars.......................................................................


Jack Connor
Insuranker
Review for:

The General Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:9.0
  • CUSTOMER SERVICE:9.0
  • CLAIMS EXPERIENCE:9.0
  • VALUE FOR MONEY:9.0
  • COVERAGE:9.0
  • SERVICE SPEED9.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9.0

A lot of people fail...

Posted Apr 18,2018

A lot of people failed at what you accomplished, simply because they were busy finding problems while you were busy finding solutions. Well done.


Hannah John
Insuranker
Review for:

The General Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:9.0
  • CUSTOMER SERVICE:9.0
  • CLAIMS EXPERIENCE:8.0
  • VALUE FOR MONEY:9.0
  • COVERAGE:9.0
  • SERVICE SPEED8.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9.0

...

Posted Apr 10,2018


Liam David
Insuranker
Review for:

The General Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:9.0
  • CUSTOMER SERVICE:9.0
  • CLAIMS EXPERIENCE:9.0
  • VALUE FOR MONEY:9.0
  • COVERAGE:9.0
  • SERVICE SPEED9.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9.0

...

Posted Apr 02,2018


Noman Sial
Insuranker
Review for:

The General Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:8.0
  • CUSTOMER SERVICE:9.0
  • CLAIMS EXPERIENCE:9.0
  • VALUE FOR MONEY:8.0
  • COVERAGE:9.0
  • SERVICE SPEED9.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9.0

...

Posted Apr 01,2018


Doctor Shakshuka
Insuranker
Review for:

The General Insurance

Via:

Policy type:

-

  • OVERALL SATISFACTION:1.0
  • CUSTOMER SERVICE:2.0
  • CLAIMS EXPERIENCE:2.0
  • VALUE FOR MONEY:1.0
  • COVERAGE:1.0
  • SERVICE SPEED2.0
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    2.0

Their pricing is rid...

Posted Mar 24,2018

Their pricing is ridiculous! No matter how desperate you are, keep shopping around. With Insuranks I found even better insurance for almost half the price The General was charging me through an insurance agent. I have full coverage for my brand new car at


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