Insuranks Score 4.1/5
Reviews:8
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 4.1 / 5
  • Customer experience 4.1 / 5
  • Claims experience 4.1 / 5
  • Online experience 4.1 / 5
  • Coverage 4.1 / 5
  • Price/value for money 4.1 / 5
  • Online experience 4.1 / 5
  • Coverage 4.1 / 5
  • Price/value for money 4.1 / 5

About

  • Number of employees 70000
  • Year founded 1922

State Farm is a big group of insurance and financial services companies around the United States that is headquartered in Bloomington, Illinois. It is the largest auto insurance, property and casualty insurance provider in the United States. State Farm is ranked 36th in the 2019 Fortune 500, which lists American companies by revenue.

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Reviews & Ranks

Total: 8

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Anonymous Insuranker

Policy Type: Business Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

highly recommended!

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Anonymous Insuranker

Policy Type: Business Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Excellent business insurance coverage tailored to your business needs in good rates, professional customer service, pays claims fast and fairly. Recommended!

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Anonymous Insuranker

Policy Type: Business Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Customer service is fast and efficient. They were very caring about issues that we faced, checked them all and resolved our claims fast. State Farm is an excellent company. They gave us excellent business insurance coverage that was customized to our precise needs. We worked together to build the most suitable coverage to our needs, nothing more or less, while making sure the rate is good enough. State Farm's business insurance cost was very good compared to other companies, while maintaining a high level of coverage. Claims filing and handling is simple, fast and efficient. State Farm has been excellent for our business.

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Anonymous Insuranker

Policy Type: Business Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Extremely helpful, kind and knowledgable customer service team! I received a business insurance package that was tailored and personalized to my exact business needs! Excellent liability insurance. Their pricing for business insurance is not the most affordable you'll find, however it's better to pay more and know that you are covered well. We got coverage for $1M. In regards to claims, I haven't had any experience so cannot attest, but the rest was excellent so I'm sure claims will be great as well!

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Anonymous Insuranker

Policy Type: Business Insurance

score 0 / 5
View Ranking Details
  • Overall satisfaction 0 / 5
  • Customer experience 0 / 5
  • Claims experience 0 / 5
  • Online experience 0 / 5
  • Coverage 0 / 5
  • Price/value for money 0 / 5

State Farm's business insurance was such a bad choice for us. Worst communication, very unprofessional. Been insured for over 12 years through a local statefarm agent who we were having insurance for our own home, our personal cars, our own health insurance, workers compensation, all of our commercial autos that serve our business - our agent didn't inform us of raising our premium rates, of certain inspections, and send us very rude emails upon our policy cancellations that were caused by his poor service, manners and professionalism. Right after that, we leveraged Insuranks to get quotes for our business insurance needs and managed to land a much better rate from a better company with better coverage for our business insurance and are now very happy! Will never ever get near State Farm again!

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Anonymous Insuranker

Policy Type: Auto Insurance

score 3.2 / 5
View Ranking Details
  • Overall satisfaction 3.2 / 5
  • Customer experience 2.8 / 5
  • Claims experience 3.1 / 5
  • Online experience 3 / 5
  • Coverage 3.5 / 5
  • Price/value for money 3.5 / 5

State Farm is quite a good company. The customer service I received from my State Farm agent was very bad though. Car insurance rates increased drastically due to the high risk nature of new drivers, my children. There was zero consideration from him to my clean record.

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Anonymous Insuranker

Policy Type: Auto Insurance

score 4.8 / 5
View Ranking Details
  • Overall satisfaction 4.8 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 4.5 / 5
  • Price/value for money 4.5 / 5

State Farm were extremely helpful and understanding throughout COVID-19. Didn't even asked and got a refund for April-May 2020. That's how you build trust.

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Anonymous Insuranker

Policy Type: Home Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Over 21 years with State Farm and had an outstanding experience with State Farm homeowners insurance!