8 Insuranks Score score
quotes performance
  • Total Quotes Given:10000
  • Total Quotes Won:500
  • Success Rate5%
REVIEWS
  • TOTAL NO. OF REVIEWS1008
CONTACT DETAILS
SERVED LOCATIONS:
  • Worldwide: Serving All Locations
OVERALL RANKINGS

Total aggregated rankings by insurankers

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:8
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:8
  • COVERAGE:8
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8
Licenses
Awards
  • Liberty Mutual SVP and Chief Talent Officer Roxanne Martinez Named in Fortune Magazine’s 50 Most Powerful Latinas of 2017 Liberty Mutual Named a 2016 “50 on Fire” Winner for Professional Services by BostInno Liberty Mutual SVP and Deputy General Counsel Karen Morton Receives 2016 Color Magazine's All-Inclusive Leadership Award Liberty Mutual Named in Glassdoor’s Top 25 Highest Rated Companies for Vacation & Paid Time Off Liberty Mutual Insurance Receives 7th Annual Tim Russert Award from Boston Health Care for the Homeless Program - Financial strength scores: A.M. Best: A (Excellent) , Fitch: A-, Moody’s: A2 (Good), S&P’s: A (Strong) Total Assets: $121.7 billion USD

ABOUT

Number of Employees
50000
Year Founded
1912

Liberty Mutual Group, more commonly known by the name of its primary line of business, Liberty Mutual Insurance, is an American diversified global insurer, and the fourth-largest property and casualty insurer in the United States.[2] It ranks 76th on the Fortune 100 list of largest corporations in the United States based on 2013 revenue.[3] Based in Boston, Massachusetts, it employs over 50,000 people in more than 900 locations throughout the world. As of December 31, 2016, Liberty Mutual Insurance had $121.7 billion in consolidated assets, $102.5 billion in consolidated liabilities, and $38.3 billion in annual consolidated revenue.[1][4] The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety.[5][6] Liberty Mutual Insurance corporate headquarters at 175 Berkeley Street, Boston Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Poland, Portugal, Russia, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam. In the United States, Liberty Mutual remains a mutual company where policyholders holding contracts for insurance are considered shareholders in the company. However, Liberty Mutual Group's brand usually operates as a separate entity outside the United States. In other countries, subsidiaries are often created in countries where legally recognized mutual company benefits cannot be enjoyed. (Wikipedia)

REVIEWS AND RANKINGS

Ophir Sahar
Insuranker
Review for:

Liberty Mutual Insurance

Via:

David Zimmerman

Policy type:

-

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:8
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:8
  • COVERAGE:8
  • SERVICE SPEED7
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8

Pretty good services...

Posted Mar 03,2018

Pretty good services Pretty good services Pretty good services Pretty good services Pretty good services


Doctor Shakshuka
Insuranker
Review for:

Liberty Mutual Insurance

Via:

George Abbott

Policy type:

-

  • OVERALL SATISFACTION:2
  • CUSTOMER SERVICE:2
  • CLAIMS EXPERIENCE:2
  • VALUE FOR MONEY:1
  • COVERAGE:2
  • SERVICE SPEED2
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    3

Liberty Mutual's com...

Posted Mar 24,2018

Liberty Mutual's commercials claim that they won't increase premium rates even if you have an accident. I had auto and homeowners insurance with them and they increased my premium rates with zero claims on my end. False advertisement.


Liam David
Insuranker
Review for:

Liberty Mutual Insurance

Via:

Jodi Conway

Policy type:

-

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:9
  • COVERAGE:8
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8

...

Posted Apr 02,2018


Liam David
Insuranker
Review for:

Liberty Mutual Insurance

Via:

Adam Pasket

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:9
  • COVERAGE:9
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

...

Posted Apr 02,2018


Hannah John
Insuranker
Review for:

Liberty Mutual Insurance

Via:

Joan Walber

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:8
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:8
  • COVERAGE:9
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

...

Posted Apr 10,2018


Stanley David
Insuranker
Review for:

Liberty Mutual Insurance

Via:

Teresa Marriner

Policy type:

-

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:8
  • COVERAGE:9
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8

...

Posted Apr 10,2018


Polard Khan
Insuranker
Review for:

Liberty Mutual Insurance

Via:

Jean Guyette

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:9
  • COVERAGE:9
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

Jean was a great age...

Posted Apr 17,2018

Jean was a great agent to work with. He responded very quickly to my inquiry and was always available for me with any questions I had. He was very efficient and listened to my specific needs in terms of location, amenities and budget.


Damian Thomas
Insuranker
Review for:

Liberty Mutual Insurance

Via:

Adam Osborn

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:9
  • COVERAGE:9
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

...

Posted Apr 18,2018


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