7 Insuranks Score score
quotes performance
  • Total Quotes Given:10000
  • Total Quotes Won:500
  • Success Rate5%
REVIEWS
  • TOTAL NO. OF REVIEWS1011
CONTACT DETAILS
SERVED LOCATIONS:

AS, US

OVERALL RANKINGS

Total aggregated rankings by insurankers

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:7
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:7
  • COVERAGE:8
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8
Licenses
Awards
  • Total assets: 39 billion USD (2016). Ratings: A.M. Best: A- (Excellent).

ABOUT

Number of Employees
49828
Year Founded
1853

Aetna Inc. (/ˈɛtnə/; stylized as ætna) is an American managed health care company, which sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans. Aetna is a member of the Fortune 500. In June 2017, the company announced plans to move its headquarters to New York City in late 2018. On December 3, 2017, it was announced that CVS would purchase Aetna for an estimated $69 billion, a deal which the New York Times reported would "reshape the American health care industry." In doing so, CVS announced the company's headquarters would remain in Hartford, scrapping plans to move to New York City. Source: Wikipedia

REVIEWS AND RANKINGS

Doctor Shakshuka
Insuranker
Review for:

Aetna Insurance

Via:

Cheryl Abate

Policy type:

-

  • OVERALL SATISFACTION:3
  • CUSTOMER SERVICE:1
  • CLAIMS EXPERIENCE:5
  • VALUE FOR MONEY:3
  • COVERAGE:5
  • SERVICE SPEED3
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    8

Worst customer servi...

Posted Mar 24,2018

Worst customer service. They don't know anything about your coverage, give different answers and don't track conversations so every time you call you have to explain all over again. Very bad service and insurance experience.


Jones Smith
Insuranker
Review for:

Aetna Insurance

Via:

Aaran Legner

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:9
  • COVERAGE:9
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

This man is very eas...

Posted Apr 18,2018

This man is very easy to talk with, he provides quality services and works until your satisfaction........


Jones Smith
Insuranker
Review for:

Aetna Insurance

Via:

Anna Gallant

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:8
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:8
  • COVERAGE:9
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

Even the smallest of...

Posted Apr 18,2018

Even the smallest of jobs well done will take you one step closer towards the success that you have always dreamed about. Keep it up.


Jack Connor
Insuranker
Review for:

Aetna Insurance

Via:

Aarati Bandlamudi

Policy type:

-

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:8
  • COVERAGE:9
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

Doing a good job is ...

Posted Apr 18,2018

Doing a good job is not always about impressive innovation. Sometimes it is only about doing something with plain dedication. Well done.Doing a good job is not always about impressive innovation. Sometimes it is only about doing something with plain dedic


Brown Martin
Insuranker
Review for:

Aetna Insurance

Via:

Aarati Bandlamudi

Policy type:

-

  • OVERALL SATISFACTION:8
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:8
  • COVERAGE:9
  • SERVICE SPEED8
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

...

Posted Apr 19,2018


Lusi Paw
Insuranker
Review for:

Aetna Insurance

Via:

Aarati Bandlamudi

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:9
  • VALUE FOR MONEY:9
  • COVERAGE:9
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

...

Posted Apr 19,2018


Linda Jay
Insuranker
Review for:

Aetna Insurance

Via:

Anil Chopra

Policy type:

-

  • OVERALL SATISFACTION:6
  • CUSTOMER SERVICE:6
  • CLAIMS EXPERIENCE:6
  • VALUE FOR MONEY:5
  • COVERAGE:5
  • SERVICE SPEED5
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    6

...

Posted Apr 25,2018


Celinda Erin
Insuranker
Review for:

Aetna Insurance

Via:

Kevin Spaeth

Policy type:

-

  • OVERALL SATISFACTION:6
  • CUSTOMER SERVICE:6
  • CLAIMS EXPERIENCE:6
  • VALUE FOR MONEY:6
  • COVERAGE:5
  • SERVICE SPEED6
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    5

...

Posted May 07,2018


Jhone Peter
Insuranker
Review for:

Aetna Insurance

Via:

Harrison Cook

Policy type:

-

  • OVERALL SATISFACTION:10
  • CUSTOMER SERVICE:10
  • CLAIMS EXPERIENCE:10
  • VALUE FOR MONEY:10
  • COVERAGE:10
  • SERVICE SPEED10
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    10

I got this insurance...

Posted Jul 28,2018

I got this insurance from a company I used to work for and it is very good coverage....................


Jhone Peter
Insuranker
Review for:

Aetna Insurance

Via:

Pat Springer

Policy type:

-

  • OVERALL SATISFACTION:9
  • CUSTOMER SERVICE:9
  • CLAIMS EXPERIENCE:8
  • VALUE FOR MONEY:9
  • COVERAGE:8
  • SERVICE SPEED9
  • POLICY WRITING & DELIVERY SPEED
    How fast the service provider delivered the policy from the moment it was purchased
    9

Prompt payment of cl...

Posted Jul 28,2018

Prompt payment of claims. Policy chosen by spouse's employer. Both of us were satisfied with Aetna. Very good resolving medication costs and related co-pay questions.


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