Insuranks Score 6/10
Reviews:2
icon Largest supplemental insurance provider in USA ~ Fortune 500 company ~ Covering over 50 million people worldwide ~ Mostly sells its policies through workplaces, yet offers whole and term life insurance directly to consumers
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 6 / 10
  • Customer experience 6 / 10
  • Claims experience 6 / 10
  • Online experience 6 / 10
  • Coverage 6 / 10
  • Price/value for money 6 / 10
  • Online experience 6 / 10
  • Coverage 6 / 10
  • Price/value for money 6 / 10

About

  • Number of employees 25000
  • Year founded -

Founded in 1955, Aflac is a Fortune 500 company, delivering financial coverage to over 50 million people across the globe. For 65 years, Aflac claims to help with costs health insurance doesn’t cover. Most of Aflac's products are sold through workplaces. However, it does sell term and whole life insurance policies directly to consumers. ~ OUR RATING: 3.5/5 ~ Share your experience with Aflac below!

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Reviews & Ranks

Total: 2

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Anonymous Insuranker

Policy Type: Life Insurance

score 10 / 10
View Ranking Details
  • Overall satisfaction 10 / 10
  • Customer experience 10 / 10
  • Claims experience 10 / 10
  • Online experience 10 / 10
  • Coverage 10 / 10
  • Price/value for money 10 / 10

I have been an Aflac customer for many years now and they've proven helpful with anything from medical injuries caused by accidents to skin cancer treatment. However, you do need to understand the plan you choose. I LOVE MY AFLAC!!! I would recommend it to everyone!!

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Anonymous Insuranker

Policy Type: Health Insurance

score 2 / 10
View Ranking Details
  • Overall satisfaction 2 / 10
  • Customer experience 2 / 10
  • Claims experience 2 / 10
  • Online experience 2 / 10
  • Coverage 2 / 10
  • Price/value for money 2 / 10

Following my dad's death, AFLAC charged us for 2 months premiums as they required proof of death. As you may know, it takes time to get a death certificate, as it depends on the county health department responsiveness. After faxing it, I got in touch to verify that they reimburse the automatically charged premiums from my dead father's bank account. Even requested a supervisor and talked to one named James, but they did not reimburse it. So be ready to pay Aflac's health insurance even when you're dead! This company does not let you talk to anyone other than those you received your customer service from. I recommend to avoid.