Insuranks
Insuranks Score 9.4/10
Reviews:100
icon Lemonade has set a world record for speed and ease of claim payments; 3 seconds and zero paperwork. Lemonade's innovative insurance company continuously provided the best home insurance quotes from all of the home insurance policy limits that we came across, SIGNIFICANTLY outperforming its competitors rates.

Served Locations

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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 9.4 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    9.3 / 10
  • Claims experience 9.3 / 10
  • Value for money 9.3 / 10
  • Coverage 9.3 / 10
  • Service speed 9.4 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    9.5 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    9.3 / 10
  • Added value 9.3 / 10
  • Trustworthiness 9.3 / 10
  • Personalization 9.4 / 10
  • Post-purchase treatment 9.3 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    9.3 / 10
  • Industry updates informing 9.4 / 10
  • Problem resolution 9.3 / 10

About

  • Number of employees 244
  • Year founded -

Lemonade Insurance Company is a property and casualty insurance company that is transforming the very business model of insurance. By injecting technology and transparency into an industry that often lacks both, we’re creating an insurance experience that is fast, affordable, and hassle free. Unlike any other insurance company, we gain nothing by delaying or denying claims (we take a flat fee!), so we handle and pay as many claims instantly as possible. The full Lemonade experience is available through our iOS and Android app, and you can purchase a policy also through our website. We currently offer renters, condo, and homeowners insurance in Arizona, California, Colorado, Connecticut, Georgia, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington D.C., and Wisconsin; renters and condo insurance in Rhode Island; and renters insurance in Arkansas and New Mexico (homeowners and condo coming soon). We’ll be rolling out additional states in the coming year.

Insurance Types:

Reviews & Ranks

Total: 100

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

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Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

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L Summers Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I've made a few claims in a new condo. I have never seen an insurance company that is so responsive, takes care of your claims and makes it all seem so painless, including paying out instantly after verifying my claim. Can't recommend Lemonade more.

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Dwight Berry Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

An insurance company that gives you no headaches and a highly efficient customer experience. They are very professional and provides extremely competitive rates. Fastest claim process I've seen.

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Abe Bear Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Superb customer service! Lemonade is very fast to help! Highly recommend them to anyone in need of a good home insurance company.

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Sean Mason Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I received a record time customer service, they answered every single question I had in a very professional manner and super fast. They are very fair with you as a customer and my claim experience was just wonderful

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Kimberly Martin Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Their claims process was super excellent and their customer service was just great. Claim was approved within a week.

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Mark Hurley Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade were very professional and caring with my claim process, they made it an extremely pleasant experience during a tough time, and I am grateful for that. It is good to know that there are insurance companies like Lemonade.

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Beverly Smith Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

My claim was processed in less than 10 minutes! Best experience I could ever expect! If you are reading this and want to see what an insurance company should be like - switch to Lemonade NOW

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Crystal Jones Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

After going through their claim service with my apartment I cannot love them more! They were incredibly helpful with my claim and made sure I was satisfied and that it all went smooth and fast for me. Every single question I had was answered and fast. Thank you! You are an amazing company!

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Heath Rose Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade treats you like a king from claim experience to updates informing and alerts, I am so happy and grateful for having them having my back!

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John Phillips Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Claim process can't get any simpler than that. Lemonade were fair, decent, diligent, straightforward and caring. They did everything that was needed to cover the damage. I highly appreciate the end result and their assistance and support exactly when I needed them to.

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Jerry Neville Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade has been absolutely wonderful! Very straightforward and tolerant of the whole fire occasion I was in. Don't hesitate to switch to Lemonade for homeowners or renters insurance, it will be the smartest thing you'll ever do. I can't stop recommending them to my friends and family and tell them how much I am grateful for all they have done for me!! Other people that were affected by the same fire took 3-4 weeks longer only to begin their claim process! I really can't recommend this company enough - Thank you so much guys and specifically to Reese, the adjuster that was assigned to my claim. You've earned a long term client!!!

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J Smith Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Had an outstanding experience with Dan when filing a claim on a stolen smartphone on my recent trip to LA. The claim process was incredibly fast and easy, and Dan from Lemonade was very direct and clear about it. Very recommended!

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Mark Hughes Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

My laptop got stolen on Saturday which made me file a claim - by Tuesday morning Lemonade got back to me saying that I am all covered can expect the funds for a new laptop within a few days only. Jeremy was very patient, understanding and responsive. It's my first time dealing with theft, but this claims process took the pain out of the experienced loss.

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Ed Ade Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Had mold from the AC ruining the furniture.. filed a claim and got approved 2 days later. Super simple claims process that took as little as 5 minutes. Zero headaches and highly recommended to anyone - in fact, I already recommended it to my friends and family, so now it's your turn.

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Sam Ford Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I have been with Lemonade for a few months now. Their app is very easy and simple to understand and use. I had a roommate who stayed in my apartment for a little less than a month and after he moved out I found out that my laptop was missing. I went directly to the police but I was told that they can’t really do much other than filing a report… After filing the police report I filed a claim with Lemonade. I didn’t know what to expect, really, and to my surprise their process was super quick and easy. My previous encounters with insurance companies have always bee stressful, time consuming and disappointing. Lemonade approved my claim almost immediately and it was all done using the app. No phone calls, no emails, just a few clicks on the screen.. I definitely recommend Lemonade to renters, and I am going to stay with them for sure!

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Collin Cherry Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

My bike got stolen in San Francisco. I turned to Lemonade to file a claim with the app. They had me providing the paperwork and documents, using the app! They assigned me with an agent that helped through the entire process! Within one single day I got approved. I was super impressed by how fast Lemonade worked and how easy the app is to operate! Thank you for a great service in horrible times like this.

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Robert Smith Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

My car was broken into and thanks to Lemonade, not only my claim process went smooth but my day got a little bit brighter! I was very easy and convenient to file my claim. I got approved really fast. I highly recommend renters to get Lemonade insurance!

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Cory Huff Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade people are really amazing. I got help from Sarah over emails. Regarding my claim. She was very patient and useful and constantly kept checking in to make sure I was able to complete the process so the claim could get approved. Most companies would try anything to avoid paying claims. I couldn’t be more happy for choosing Lemonade!

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Veronica Smith Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Absolutely love Lemonade! At the beginning I was very stressed and upset but their advisor was really helpful and professional. It almost felt like I was talking to a bot and not a human being lol.. Someone broke into my home and they approved my claim. I was so concerned because that was a new apartment but Lemonade came to the rescue! Thank you Gus, for all your help and thank you Lemonade!

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Jessica Woodward Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

My bike got stolen and when I went through the claim process I got super quick replies and an instant email message, saying that my claim got approved! Yay!! I am so happy I didn’t have to go through annoying customer service over the phone or wait forever for someone to help. This and the fact that Lemonade donates to charity is all I need to know. Great company, no doubt!

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Brandon Woodhead Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade helped my claim go through very fast! Their review process too less than 20 minutes and after I was approved, I instantly received an email. Lemonade’s app makes filing a claim super easy and convenient!

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Laura Marsh Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

With the wildfires in California we had to evacuate from out home. Lemonade insurance were really useful and explained exactly what was covered in our policy. They helped us get the claim paid back really fast. Thank you Lemonade!

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Melissa Jones Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Got home one day from an overnight shift, I discovered a leakage that had my daughter’s bed soaking wet from water that was coming down from the ceiling. I was so upset and didn’t know how I was ever going to replace my daughter’s bed. Lemonade insurance were really amazing. It’s the best I dealt with, out of all the companies that offer you bundle deals. Lemonade gave me more coverage and I paid less. They were very attentive to my situation and helped resolve it very fast!

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Katherine Chang Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I got my phone stolen but had no insurance and thought there was no chance for hope. I then remembered that my Lemonade home insurance policy covered theft outside the house too, So I filed a claim. From beginning to the very end, the claim too no more than 10 minutes and I got approved! I was shocked! So happy with their service. I am very glad I got insurance with Lemonade!

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Carla Harris Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I swear, this was one of the fastest insurance process EVER!! I got the money in the account in less than 3 days. Gus was amazing, he gave me all the information I needed and was very helpful. I am very satisfied!

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Ashley Bell Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

My personal journey with Lemonade was pretty smooth, to be honest. I had experienced theft and they handled my filed claim with attention and care. I really felt like I could trust them, taking care of my case. The money was deposited in my account in less than a week since filing the claim. I recommend you list all your valuable items in their app, such as jewellery, art, instruments, etc. Lemonade has a sub-limit in their policy, which covers only up to $1500, so anything over that amount will not be covered, unless listed! I recommend using Lemonade!

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Evan Hunter Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I had a an issue with how long it took them to respond on the phone, but it could have just been the holidays and the California wildfires. All together I had an excellent experience with Lemonade. They are way more useful with emails and their bot than on the phone, so keep that in mind.

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Lora Ray Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I was suggested to use Lemonade by my office manager. At first I was quite unsure about Lemonade as I have never heard of them before and had another renter insurance policy with a different company. I could not be more ecstatic for choosing Lemonade! Super cheap! When my belongings got stolen I filed a claim and everything just went sooo simply! I used their app to file the claim and was contacted by one of their agents, Meghan, who helped my to complete the process. She was amazingly patient and very useful, stayed by my side every step of the way and always made sure I had all the documents I needed, when it was time to review my claim. I recommend Lemonade to all my friends and family. They are awesome and very helpful with my horrible incident.

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Christian Kaiser Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Our home got broken into and after that happened we expected everything else to go wrong. We contacted Lemonade and filed our claimed. Lemonade returned to us instantly and helped us getting everything sorted out. In less than two weeks they took care of our case and refunded our claim costs. No problems, no headache, great communication.. Thanks a lot, Lemonade!

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Eric Piper Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

One day I came home to find out that my bicycle got stolen from my apartment, which had me very upset and frustrated. Lemonade were there all the way to assist me with getting an insurance claim that would help paying for my new bike. Lemonade’s service and my personal experience were very good. Very different than what I expected my experience to be. Thank you, Lemonade!

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Thomas Mann Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Processing my claim was very simple and easy to do, and their customer service was really good. I am very happy with how convenient it is to make payments and claims. I recommend Lemonade, you will not regret it, I guarantee!

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Jones Smith Insuranker

Policy Type: Home Insurance

score 9.9 / 10
View Ranking Details
  • Overall satisfaction 9.9 / 10
  • Customer service 10.0 / 10
  • Claims experience 9.5 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 9.4 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 9.2 / 10

I signed with Lemonade a few months ago and recently had to file my first claim ever with them. My claim was completed and a few things in the process were excellent. Because I was in a non-English speaking country, where communication would have been difficult, they didn’t make me file a police report, which was great. However, they did have some very critical technical failures in processing my claim. For whatever reason they could not receive my emails, and so I had to send them the paperwork more than a few times. Talking to agent that was dealing with my claim, he claimed it was an ongoing issue. There was no available solution to the situation and I had to wait long days for this problem to get solved. Overall they were great and I don’t plan on replacing them with another insurance company, but some of their technical issues in the process could have been handled better, yet I am sure they are improving on this aspect too.

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Amanda Bell Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I only have warm words about Lemonade! Absolutely great! Treats you like family!

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Sam Taylor Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I was thinking of something not positive to write about Lemonade insurance company, but just couldn't find one. Pleased with their service in every possible aspect. Had a damaged roof, they paid it fast and supported and instructed me all along. If I could only have them in the past 25 years as a homeowner that I spent on a different company that wasn't as great. If you're reading this, change your homeowners insurance company to Lemonade now! Great choice!

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Dan Berry Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Most amazing homeowners insurance service that I was ever given!

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William Wolf Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Came because of the great reviews, stayed because of the amazing treatment!

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Craig Bauer Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

The greatest insurance experience I've ever had with a company! Thanks Lemonade!

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Daniel Brown Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade is great in every way. Appreciate what their doing for the insurance industry.

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Ron Shush Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Best renters insurance rates I found, best customer experience as well!

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John Adler Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Cheapest homeowners insurance rates I've found, best service and fastest claims processing. Their adjusters are very professional.

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Jerry Foxx Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

It actually felt like they waited for me to file a claim so they can pay it!!

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Denise Bailey Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Awesome insurance company that pays claims fast!

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Dana Basney Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade is excellent from start to finish! Sticking to them and recommending everyone else to do so too!

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Jennifer Nicholas Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade left such a great mark on me - that I had to share my experience here. Brilliant company, great support team, excellent service and breakthrough claims experience!

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John Allen Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I came back home to find my crazy dog vanishing half of the content in my home. After signing up for their great rates, I was surprised to get my claims paid in a heartbeat. A very pleasant experience from an insurance company!

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Michael Cary Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Had a great experience with them

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Gordon Adams Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Amazing and transformative approach that is reshaping insurance - thanks!

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Dan Bell Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

10 out of 10!!

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Rich Miller Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Don't think a homeowners insurance can get any better than that!! Switch to Lemonade now!

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Joshua Smith Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade redefines what an insurance company and an insurance experience should be like! 10/10!!

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Don Blair Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I signed up to Lemonade using their app with the cheapest rates I could find and thought of giving it a try given the excellent reviews. I then had a flood in my house, which is where an insurance company is really tested. They paid my claim in full within 12 hours. Absolutely amazed by their service!

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Jenna Draxten Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

To sum it in one word.. wow!

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Mark Forman Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade is a breath of fresh air in a troubled industry! Best home insurance rates and experience so far!

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Dan Barry Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade is making home insurance a piece of cake! Never imagined such as great experience! Warmly recommended!

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Mark Ellis Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Forever on their lemon tree!! Thank you for a great customer experience!

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Sam Taylor Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

A revolutionary insurance company delivering a revolutionary insurance experience! WOW!

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Wayne Frank Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Can't really get any better than this! Fastest claims handling I've ever experienced! Money in my bank account within 10 minutes through their app!! AWESOME!!!

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Abby Cole Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

My life can be summed up in two phases, before having homeowners insurance with Lemonade and after having Lemonade homeowners insurance! Highly recommended to everyone!! Truly game changing approach!

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Gabe Martin Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Fastest claims handling I've ever experienced!! knowledgable rep! Patient service! A league of its own!

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Ron Adams Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Leave everything and get their homeowners insurance now!! Thank you Lemonade!!!

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Aaron Brown Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Truly making a lemonade out of lemons!!

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Rich Martin Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Insurance like I have never experienced before!! Go Lemonade!!

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Bob Rupinski Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

First class experience for economy rates - with an insurance company! Thanks Lemonade!

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Wylie Southern Insuranker

Policy Type: Home Insurance

score 6.3 / 10
View Ranking Details
  • Overall satisfaction 6.3 / 10
  • Customer service 3.7 / 10
  • Claims experience 5.0 / 10
  • Value for money 5.4 / 10
  • Coverage 3.3 / 10
  • Service speed 7.4 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    7.1 / 10
  • Added value 5.5 / 10
  • Trustworthiness 7.2 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 5.9 / 10
  • Periodic checking 5.7 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 5.0 / 10

I suggest you never go with Lemonade Insurance. They never pay out any claims. Instead, they donate it to the LGBT community, so you are not even able to get the tax write off. If something was to happen to you and you had to file a claim, they would decline it and will brush it off with some BS story. It feels more like a gofundme account hidden behind an insurance company.

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David Brown Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I have received homeowners insurance from Lemonade Insurance in Michigan last year, and once again this year. Both times I noticed that their coverages and limits were much lower than my needs and the premium was about two times more expensive than what I am paying right now with my “old fashioned” insurance agent.

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Greg Smith Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Awesome and simple process. Lemonade provided a great customer service. Very easy if you don’t want to wait for an agent to answer your questions.

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Minyu Chang Insuranker

Policy Type: Home Insurance

score 0.0 / 10
View Ranking Details
  • Overall satisfaction 0.0 / 10
  • Customer service 0.0 / 10
  • Claims experience 0.0 / 10
  • Value for money 0.0 / 10
  • Coverage 0.0 / 10
  • Service speed 0.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Added value 0.0 / 10
  • Trustworthiness 0.0 / 10
  • Personalization 0.0 / 10
  • Post-purchase treatment 0.0 / 10
  • Periodic checking 0.0 / 10
  • Industry updates informing 0.0 / 10
  • Problem resolution 0.0 / 10

I am very upset with Lemonade customer service. I filed a claim on June 20th 2019. It’s been about 20 days since and I still like running run circles talking to Lemonade chatbot and customer service personnel. I sent them all the information they requested from me and later on the process, they asked me again for exactly the same documents, many times!!! I tried calling my agent on the phone for at least 3 days and never got any response or a call back. I signed up with Lemonade thinking they were different and better just like they claim to be. But when I did more research I found so many other people experiencing the same difficulties. Judging by the quantity of good review, I only hope that my experience is a minority. As for now I will not recommend Lemonade. To anyone who is reading these lines - BEWARE!

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Dustin Brand Insuranker

Policy Type: Home Insurance

score 0.0 / 10
View Ranking Details
  • Overall satisfaction 0.0 / 10
  • Customer service 0.0 / 10
  • Claims experience 0.0 / 10
  • Value for money 0.0 / 10
  • Coverage 0.0 / 10
  • Service speed 0.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Added value 0.0 / 10
  • Trustworthiness 0.0 / 10
  • Personalization 0.0 / 10
  • Post-purchase treatment 0.0 / 10
  • Periodic checking 0.0 / 10
  • Industry updates informing 0.0 / 10
  • Problem resolution 0.0 / 10

I do NOT recommend you buy insurance policy with Lemonade to anybody! This company is seriously difficult to deal with!! When life gives you lemons - do not trust Lemonade! They would not pay my claim because according to them there was a resemblance between my claim and another customer’s past claim, a person I have never ever heard of! Do not go with Lemonade Insurance!

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a burge Insuranker

Policy Type: Home Insurance

score 0.0 / 10
View Ranking Details
  • Overall satisfaction 0.0 / 10
  • Customer service 0.0 / 10
  • Claims experience 0.0 / 10
  • Value for money 0.0 / 10
  • Coverage 0.0 / 10
  • Service speed 0.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Added value 0.0 / 10
  • Trustworthiness 0.0 / 10
  • Personalization 0.0 / 10
  • Post-purchase treatment 0.0 / 10
  • Periodic checking 0.0 / 10
  • Industry updates informing 0.0 / 10
  • Problem resolution 0.0 / 10

Do not use Lemonade!!! Water pipes that broke in my rental building, created black mould that grew inside the walls of my property as well as on my clothes and shoes. After assessing, the contractors had to tear up the wall to treat the mold, which had me leaving the house for over a month. Lemonade claimed that this leakage and damage was not covered because it did not flood my apartment. They did not provide any explanation as to why the mold damage was not covered even tho I have documents, images and even public health department report about. They also said they can only cover my personal belongings if I could provide them with receipts… Who the hell keeps receipts... I provided them with images of the damage, but still wasn’t covered. I filed my claim on Sunday and it took them three days to finally get back to me. In addition to that, their app did not work so I had to wait 5 days until realised my policy was useless. You are better off paying extra and get actual coverage with other companies!

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Angela Brooks Insuranker

Policy Type: Home Insurance

score 0.0 / 10
View Ranking Details
  • Overall satisfaction 0.0 / 10
  • Customer service 0.0 / 10
  • Claims experience 0.0 / 10
  • Value for money 0.0 / 10
  • Coverage 0.0 / 10
  • Service speed 0.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Added value 0.0 / 10
  • Trustworthiness 0.0 / 10
  • Personalization 0.0 / 10
  • Post-purchase treatment 0.0 / 10
  • Periodic checking 0.0 / 10
  • Industry updates informing 0.0 / 10
  • Problem resolution 0.0 / 10

Do not use Lemonade unless you like sitting on the phone and waiting for anyone to help you. If you need to file a claim - do not expect them to assist you and get anything moving. They will ignore you and tell you they are “figuring things out”, after keeping you waiting for a very long time. I really hope I will never have to file another claim with the. You are already going through some rough times and they make it so much worse! There’s no easy way to contact any person. They tell you to send an email to their customer service but you never hear back from them! Their adjusters just keep asking for the same info you already provided them with, and won’t try to listen to the amount of damage you suffer, and that’s if you even get a hold of them to begin with. Simply terrible, in every aspect. I can’t wait to cancel my policy with them once I get my claim finalized.

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Valerie Anders Insuranker

Policy Type: Home Insurance

score 9.4 / 10
View Ranking Details
  • Overall satisfaction 9.4 / 10
  • Customer service 9.9 / 10
  • Claims experience 8.0 / 10
  • Value for money 10.0 / 10
  • Coverage 9.1 / 10
  • Service speed 8.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    8.5 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 9.6 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 9.2 / 10

Lemonade gave me a good service even tho it took a little longer than expected. Even tho I had to wait about two weeks for the claim approval (I had to file the claim on Thanks Giving). But at least I didn’t have to wait for the check, which was appreciated! I have been with Lemonade for a little over a month and to my surprise, they acted quite fast. My claim was not approved automatically, but had to get checked by an agent - which I totally understand from a business point of view. I am very pleased they pulled through. MY advise to you would be patience and honesty. Don’t submit false claims or over claim either, because they do verify that information, and always read your policy!! If there’s any grey areas or things you don’t understand - ask!!! If you send them an email, they DO respond, and their reps are trained to treat your situation professionally! I talked to a few different agents, one of which was an adjuster and the other two gave me a full service of answering all my questions and making sure documents are being delivered and processed. They all responded within one business day. I mistakenly bashed them online before even trying to get help. I ended up editing those previous reviews… Working in retail environment, where reviews make a difference, I have learned that people mostly tend to write reviews when they feel they are being treated wrongfully. Lemonade is 100% legit in my book. To those of you who are reading these reviews - don’t let them scare you. Reach out to Lemonade before you choose to publicly bashing them, like I have. I feel like a jerk for not trying to reach out before jumping to conclusions. Great company!

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I Cho Insuranker

Policy Type: Home Insurance

score 4.3 / 10
View Ranking Details
  • Overall satisfaction 4.3 / 10
  • Customer service 3.2 / 10
  • Claims experience 3.0 / 10
  • Value for money 3.6 / 10
  • Coverage 3.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    3.0 / 10
  • Added value 4.3 / 10
  • Trustworthiness 2.7 / 10
  • Personalization 3.8 / 10
  • Post-purchase treatment 2.8 / 10
  • Periodic checking 5.5 / 10
  • Industry updates informing 7.5 / 10
  • Problem resolution 0.0 / 10

It’s crazy how people just post reviews without even filing a claim with Lemonade. It took them about two months to spot an error and when they found it, they just say “nope, case closed!”. If you just need an insurance policy to have insurance - download their app. But if you are actually looking to protect your loved ones or your valuable possessions - LEMONADE IS A TERRIBLE CHOICE!

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Josh Smith Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade have helped me a lot with renters insurance on my Texas home. The lowest price I could find before was from Geico. Lemonade’s rates were greatly lower. Signing up with the app was fairly easy to do. They even got back to me later on to point out they were over charging me, and the premium got even lower. No other insurance company would do that. If you got denied, you are probably considered a high risk. All insurance companies use actuarial data to review assess their risks. If you are a high risk, there are many other insurance companies that are willing to screw you over high premiums, just to cover you in case you file more claims again.

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Derek Bailey Insuranker

Policy Type: Home Insurance

score 6.5 / 10
View Ranking Details
  • Overall satisfaction 6.5 / 10
  • Customer service 5.6 / 10
  • Claims experience 5.9 / 10
  • Value for money 5.7 / 10
  • Coverage 5.7 / 10
  • Service speed 7.6 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    7.5 / 10
  • Added value 5.4 / 10
  • Trustworthiness 4.8 / 10
  • Personalization 5.0 / 10
  • Post-purchase treatment 5.2 / 10
  • Periodic checking 6.6 / 10
  • Industry updates informing 7.5 / 10
  • Problem resolution 5.3 / 10

Lemonade told me I cannot use their services for insurance, as I do not own a smartphone! You must have either Android or IOS device with their app and this service is unavailable for people who use a regular phone and own a desktop computer. Would have been great if they were sincere about this before letting me sign up and pay!

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Scott Martin Insuranker

Policy Type: Home Insurance

score 8.3 / 10
View Ranking Details
  • Overall satisfaction 8.3 / 10
  • Customer service 8.3 / 10
  • Claims experience 9.4 / 10
  • Value for money 7.8 / 10
  • Coverage 7.0 / 10
  • Service speed 7.8 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    7.9 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    7.9 / 10
  • Added value 7.3 / 10
  • Trustworthiness 7.0 / 10
  • Personalization 9.3 / 10
  • Post-purchase treatment 7.8 / 10
  • Periodic checking 7.9 / 10
  • Industry updates informing 9.2 / 10
  • Problem resolution 10.0 / 10

Lemonade collects premiums from customers, distributes their claims for covered losses and then just buys reinsurance. They don’t build up loss reserve for the day when a natural disaster hits us and they would have to then pay out big bucks! They will probably go to their re-insurers, who will probably raise their rates. I do appreciate them trying to make insurance more simple but this doesn’t feel like a long-term cost-effective insurance company.

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Dustin Brand Insuranker

Policy Type: Home Insurance

score 5.4 / 10
View Ranking Details
  • Overall satisfaction 5.4 / 10
  • Customer service 2.5 / 10
  • Claims experience 10.0 / 10
  • Value for money 3.5 / 10
  • Coverage 8.1 / 10
  • Service speed 3.4 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    3.4 / 10
  • Added value 3.9 / 10
  • Trustworthiness 3.7 / 10
  • Personalization 7.4 / 10
  • Post-purchase treatment 3.7 / 10
  • Periodic checking 3.7 / 10
  • Industry updates informing 3.5 / 10
  • Problem resolution 4.2 / 10

Terrible experience!!! It is very difficult to try and communicate with Lemonade. They simply ignore you fro weeks, until they are ready to reply. BE CAREFUL!!

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Jim Hughes Insuranker

Policy Type: Home Insurance

score 7.0 / 10
View Ranking Details
  • Overall satisfaction 7.0 / 10
  • Customer service 5.5 / 10
  • Claims experience 5.5 / 10
  • Value for money 5.5 / 10
  • Coverage 7.5 / 10
  • Service speed 7.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    6.4 / 10
  • Added value 7.1 / 10
  • Trustworthiness 7.5 / 10
  • Personalization 8.4 / 10
  • Post-purchase treatment 5.6 / 10
  • Periodic checking 5.3 / 10
  • Industry updates informing 5.6 / 10
  • Problem resolution 7.6 / 10

Not too long ago Lemonade decided to stop their support for older IOS/Android devices with no warning. I can not access my account online anymore to download my purchased policy information or to make any changes in it. Cutting your support and customer services without informing them or offering them alternatives is just a bad idea!

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Mike Alfred Insuranker

Policy Type: Home Insurance

score 5.6 / 10
View Ranking Details
  • Overall satisfaction 5.6 / 10
  • Customer service 4.9 / 10
  • Claims experience 3.4 / 10
  • Value for money 9.0 / 10
  • Coverage 7.3 / 10
  • Service speed 3.7 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    4.1 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    5.5 / 10
  • Added value 4.6 / 10
  • Trustworthiness 4.8 / 10
  • Personalization 8.2 / 10
  • Post-purchase treatment 5.0 / 10
  • Periodic checking 7.6 / 10
  • Industry updates informing 6.2 / 10
  • Problem resolution 5.0 / 10

Do not expect to get any claim resolved with this company! Even tho Lemonade costs are very cheap comparing to others, I wouldn’t call it “insurance policy” at all. At best, it’s just a way of satisfying your landlord. I had to file a claim and their agents kept giving me lame excuses and other stories, to deny my claim. Lemonade will waste 4 hours of your time to file an initial claim and then 4 hours more to get reports from their 3rd party contractors. Then finally they would use fine prints and “weather condition on the day of inspection” excuses, to deny your claim. At first I thought they were kidding. Then I realized they were actually joking, claiming to be an insurance company.

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Grace Choi Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

After viewing their policy, I turned a believer! I really love how clear they are about their policy so you can easily understand what it includes. Their rates are great and low. If their claim service is as good as they say, I will definitely stay for another year!

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Abdul Noori Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Really good insurance company! I had to file a claim and was working together with their adjuster. They responded really quick to all my messages and the entire claim process went very smooth and fast!

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Dewayne Norton Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lately I have got into financial difficulties and decided to pick up Postmates as a second stream of income. I don’t own a vehicle anymore but living in LA we can deliver on bikes. So, I used the bike I saved up to get, for years! I wasn’t entirely sure at first, but it was necessary for me to use that bike. On my third day doing Postmates, my bike got stolen in matter of minutes. It was attached to a pole that the thieves were able to disconnect the top part of, easily stealing the locked bike. Stressed out, I wasn’t sure how long it would take Lemonade to process my claim as I needed my refund immediately to replace my stolen bike! Lemonade approved the claim and I was lucky enough to find a bike shop nearby to purchase a similar bike. I was happily shocked and amazed by how fast they refunded me and deposited the money in my account. Within MINUTES I was able to get back on my deliveries the very same day! I am happily insured with Lemonade and recommend it to everyone!!!

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Jared Wollaston Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade insurance company is really awesome! They were so quick to respond to my claim. They were so easy to deal with, it was really great not to be forced to talk to anyone on the phone and sort things out quickly on their app. Overall I have the most positively surprising experience! Thank you so much, Lemonade, for making my insurance experience more pleasant than ever before!

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Cary Francis Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Jen was just amazing! Every single person I had to deal with in Lemonade - from start to finish - was just wonderful! Fast service and positive feelings during hardships! Thank you, Jen, for being so patient, understanding and kind to our needs!

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Adrian Chan Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

This was the very first time I had to deal with an insurance company of this kind. I always read about other people’s bad experience with insurance companies, but my personal experience with Lemonade through our rep, Ryan, was just amazing. He made everything so easy for me and was there for me throughout the whole process. I am so thankful for choosing to get insurance with Lemonade. Finally, we are able to get our life back, thanks to Ryan and Lemonade!

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Aaron Fried Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Their rep was very useful and willing to help. Our claim was approved at the end of a two-day processing period after I sent all the documents for review and filing. Now I’m just waiting for the money to get transferred into my account. The process was quick and easy, both signing up and filing the claim. Thank you Lemonade!

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Susan Phillips Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

At the beginning I was pretty much stressed out because it took them a longer than they stated. Then I also read a few bad reviews about Lemonade on Yelp. They ended up paying my claim fast and with zero issues! I would recommend them.

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Alexander Carson Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Some low-life broke into my home and stole all my music equipment while I was out. After filing a police report, I delivered all the documents to Lemonade who were there for me every step of the way with their innovative approach! After quickly reviewing my case and all the documents, Lemonade refunded all my money back for the stolen equipment. Excellent experience!

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Ryan Smyth Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Love the customer service, amazing experience keep it up and thank you very much for everything!

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Steven Fisher Insuranker

Policy Type: Home Insurance

score 9.9 / 10
View Ranking Details
  • Overall satisfaction 9.9 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 8.9 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

They take care of your claims with great treatment and are super responsive and caring. I think they are great.

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Keith Smith Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade was extremely easy to sign up for using their app, it delivers excellent and affordable coverages. Having some type of damage to the apartment by a fire in the building, I was easily taken care of by our rep through email as well as a fast phone conversation to process my claim and cover my damaged items.

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Denise Clark Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Amazing company. Highly attentive to your needs, very patient, tolerating and understanding to the situation the customer is facing. I recommend Lemonade to simply anyone. Best Renters Insurance experience I could ever imagine.

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Purva Jabbar Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Best insurance company ever! Had an excellent experience with Lemonade, from A to Z. From easy application and super friendly innovative claim process through their app, to their fast claim approval, it was a very smooth experience for me. Getting paid for the funds stunned me, it was as if they were waiting for me to file a claim so they can pay it. Lemonade is a pioneering company, transforming the insurance customer experience. A true game and industry changer/shaper. Already recommended it to my family and friends!

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Lance Strong Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade is possibly the best Insurance company out there. Their customer service is absolutely a whole different class of care!! World class service and outstanding added value. Our advisor was very professional, knowledgeable and exceeded our expectations in terms of care. Lemonade is most definitely an insurance company that I would warmly recommend to all my family and friends.

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Ashani Dass Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Great insurance experience! By far the best insurance company for claims. They take you hand in hand through the whole claim process. They assign a claim specialist for every filed claim. Ours treated us with great care and cleared out any possible questions that we had in the confusing situation that we were at. I strongly recommend Lemonade for anyone seeking home insurance. Fast and easy claims. Everything can be handled through the app.

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Gary Chow Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade is an excellent company. Highly responsive to customer needs. Their technology is revolutionary and communication is as smooth as it can possibly be.

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Yoon Chang Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Delightful insurance experience. A claim specialist is assigned to your case quickly after filing a claim. My representative was super useful, thoughtful and helping. The claim process is quite simple and our rep gave precise directions and guidance throughout it. Very cool company! Great value for money!

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Charles Jones Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Most amazing customer experience!! Super smooth claim process. The claims representative assigned to the case was highly professional, dedicated and got back to me with answers to every question I had and clear directions. Claim approval took less than a twelve hours and the claim payments were sent to my bank account instantly. Thank G-d for Lemonade!

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J Caldwell Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Having my laptop stolen, I’m super grateful for having Lemonade as my insurance company. The claims process was insanely fast and smooth. It has a super easy claims process, my claim was approved fairly instantly.

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Larry Riley Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Lemonade is excellent! Dealing with Lemonade three times was by far the greatest experience that I ever had with any company, let alone insurance company.. Their service is super fast, effective and caring!

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Delhia Baber Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I would like to give thanks to Lemonade for how they handled my claim. Insanely fast, highly accountable and service oriented support team in relation to my claim process. Super effective, instant process, the mobile app is amazingly simple to file the claim and deliver the required items and photos to its claim centre. The representative that was assigned to us got in touch on a consistent basis via email in every step of the process to reassure that the claim is well documented. Through this difficult time for my family, Lemonade made life happy again. Could not thank Lemonade insurance company and its great team members more for an insanely smooth, fast, simple and effective system that makes insurance better. Could not recommend it more as well! Way to go!