Insuranks
Insuranks Score 10/10
Reviews:1
icon Lemonade has set a world record for speed and ease of claim payments; 3 seconds and zero paperwork. Lemonade's innovative insurance company continuously provided the best home insurance quotes from all of the home insurance policy limits that we came across, SIGNIFICANTLY outperforming its competitors rates.

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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 10 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    10 / 10
  • Claims experience 10 / 10
  • Value for money 10 / 10
  • Coverage 10 / 10
  • Service speed 10 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    10 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    10 / 10
  • Added value 10 / 10
  • Trustworthiness 10 / 10
  • Personalization 10 / 10
  • Post-purchase treatment 10 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    10 / 10
  • Industry updates informing 10 / 10
  • Problem resolution 10 / 10

About

  • Number of employees 244
  • Year founded -

Lemonade Insurance Company is a property and casualty insurance company that is transforming the very business model of insurance. By injecting technology and transparency into an industry that often lacks both, we’re creating an insurance experience that is fast, affordable, and hassle free. Unlike any other insurance company, we gain nothing by delaying or denying claims (we take a flat fee!), so we handle and pay as many claims instantly as possible. How is Lemonade’s business different from that of a traditional insurance carrier? Traditional insurance companies make money by keeping the money they don’t pay out in claims. This means whenever they pay your claim, they lose profit. This is why getting your claims paid fast and in full is sometimes so hard. Lemonade was built differently. We take a fixed fee out of your monthly payments, pay reinsurance (and some unavoidable expenses), and use the rest for paying out claims. In essence, we treat premiums as if they were still your money and return unclaimed remainders in our annual 'Giveback'. Giveback is a unique feature of Lemonade, where each year leftover money is donated to causes our policyholders care about. We treat policyholders who care about the same causes as virtual groups of 'peers'. Lemonade uses the premiums collected from each peer group to pay for the group's claims, giving back any leftover money to their common cause, and uses reinsurance to cover for cases where the group's claims exceed what's left in the pool. This way, our customers enjoy amazing insurance, and society gets a little push for the better. It also means that, unlike traditional insurance companies, we're not in conflict with our customers, so we're happy to pay claims fast and with no hassle.

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Reviews & Ranks

Total: 1

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

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Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Priscille Bonneva Insuranker

Policy Type: Home Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

I had an excellent experience all around my customer lifecycle with Lemonade. Super easy to get information through their app, application process is smooth - seamless experience! Refunds and claim payments are done super fast! Lemonade is transforming the way insurance companies take care of their clients. Highly recommended!