Insuranks
Insuranks Score 7.2/10
Reviews:6
icon We can discount or completely waive your deductible if you're involved in an accident with another vehicle also insured by an American National company.

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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 7.2 / 10
  • Customer service
    Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests
    7 / 10
  • Claims experience 8 / 10
  • Value for money 8 / 10
  • Coverage 8 / 10
  • Service speed 7.4 / 10
  • Policy writing & delivery speed
    How fast does the company deliver the policy from the moment it is purchased
    7.8 / 10
  • Client-first approach
    Putting client needs ahead of their own needs
    7.7 / 10
  • Added value 7.4 / 10
  • Trustworthiness 7.5 / 10
  • Personalization 7.1 / 10
  • Post-purchase treatment 6.9 / 10
  • Periodic checking
    How frequently they check for customer relatsd changes that might affect the policy
    6.7 / 10
  • Industry updates informing 6.6 / 10
  • Problem resolution 7.2 / 10

About

  • Number of employees 3078
  • Year founded 1905

American National Insurance Company is a publicly-traded corporation that does business in all 50 states of the US. American National also operates several wholly-owned subsidiaries to do business or underwrite policies for health, life and property and casualty insurance.

Insurance Types:

Reviews & Ranks

Total: 6

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Ranking details

Let others know how professional and useful was the service you got, based on the parameters below.

Customer service:

Speed of response to inquiries, approachability, accessibility, accuracy, courtesy, patience and pleasantfullness displayed when responding to requests

0

Claims experience:

0

Value for money:

0

Coverage:

0

Service Speed:

0

Policy writing & delivery speed

How fast does the company deliver the policy from the moment it is purchased

0

Client-first approach:

Putting client needs ahead of their own needs

0

Added value:

0

Trustworthiness:

0

Personalization:

0

Post-purchase treatment:

0

Periodic checking:

How frequently they check for customer relatsd changes that might affect the policy

0

Industry updates informing:

0

Problem resolution:

0

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Jesus Dominguez Insuranker

Policy Type: Life Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

American National answered my needs in the best way for auto insurance rates and coverage. Very satisfying experience. I warmly recommend them to anyone since they assisted me a lot with everything.

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Ruth Philips Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

Great rates and good customer service. Good coverage. Reps follow up. Nice experience

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Amy Bender Insuranker

Policy Type: Home Insurance

score 7.8 / 10
View Ranking Details
  • Overall satisfaction 7.8 / 10
  • Customer service 8.5 / 10
  • Claims experience 8.0 / 10
  • Value for money 8.1 / 10
  • Coverage 8.0 / 10
  • Service speed 9.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    9.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    8.5 / 10
  • Added value 8.0 / 10
  • Trustworthiness 8.2 / 10
  • Personalization 9.1 / 10
  • Post-purchase treatment 8.6 / 10
  • Periodic checking 7.8 / 10
  • Industry updates informing 8.0 / 10
  • Problem resolution 8.0 / 10

It was a refreshing experience to be able to very easily and smoothly sign up for the insurance and renew all while switching it to an other property. Beautiful!

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Bruce Bowen Insuranker

Policy Type: Auto Insurance

score 0.0 / 10
View Ranking Details
  • Overall satisfaction 0.0 / 10
  • Customer service 0.0 / 10
  • Claims experience 0.0 / 10
  • Value for money 0.0 / 10
  • Coverage 0.0 / 10
  • Service speed 0.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    0.0 / 10
  • Added value 0.0 / 10
  • Trustworthiness 0.0 / 10
  • Personalization 0.0 / 10
  • Post-purchase treatment 0.0 / 10
  • Periodic checking 0.0 / 10
  • Industry updates informing 0.0 / 10
  • Problem resolution 0.0 / 10

ANICO is very bad when it comes to auto insurance claims. All I had was two auto insurance claims. First was a common deer accident. They denied my claim and lied to me so they won't cover the car repair parts that were required to get my car back to usability. The estimate was way too high. The eventual determination of the car was total loss. From that time it took 5 days to get a rental. I had to pay out the rental from my own money up to the point were I received an auto loan which enabled me to purchase a new car. My experience was horrible, hope it's not like that normally.

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Emily Harry Insuranker

Policy Type: Auto Insurance

score 10.0 / 10
View Ranking Details
  • Overall satisfaction 10.0 / 10
  • Customer service 10.0 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 10.0 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    10.0 / 10
  • Added value 10.0 / 10
  • Trustworthiness 10.0 / 10
  • Personalization 10.0 / 10
  • Post-purchase treatment 10.0 / 10
  • Periodic checking 10.0 / 10
  • Industry updates informing 10.0 / 10
  • Problem resolution 10.0 / 10

ANICO has very professional customer service and their agents are always free to reply to all of your requests. The coverage they gave us is extremely competitive which is a major plus as well.

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Bob Baker Insuranker

Policy Type: Auto Insurance

score 5.5 / 10
View Ranking Details
  • Overall satisfaction 5.5 / 10
  • Customer service 3.5 / 10
  • Claims experience 10.0 / 10
  • Value for money 10.0 / 10
  • Coverage 10.0 / 10
  • Service speed 5.5 / 10
  • Policy writing & delivery speed
    How fast the service provider delivered the policy from the moment it was purchased
    7.5 / 10
  • Client-first approach
    How fast the service provider delivered the policy from the moment it was purchased
    7.9 / 10
  • Added value 6.1 / 10
  • Trustworthiness 6.6 / 10
  • Personalization 3.7 / 10
  • Post-purchase treatment 2.6 / 10
  • Periodic checking 2.4 / 10
  • Industry updates informing 1.6 / 10
  • Problem resolution 5.0 / 10

American National is an excellent company, however their customer service is simply awful. They couldn't explain anything and therefore I had no idea about many things...