Insuranks Score 3.9/5
Reviews:7
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Overall Rankings

Total aggregated rankings by insuranks.com users.

  • Overall satisfaction 3.9 / 5
  • Customer experience 3.6 / 5
  • Claims experience 4.1 / 5
  • Online experience 3.7 / 5
  • Coverage 4 / 5
  • Price/value for money 4.1 / 5
  • Online experience 3.7 / 5
  • Coverage 4 / 5
  • Price/value for money 4.1 / 5

About

  • Number of employees 3078
  • Year founded 1905

American National Insurance Company is a publicly-traded corporation that does business in all 50 states of the US. American National also operates several wholly-owned subsidiaries to do business or underwrite policies for health, life and property and casualty insurance.

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Reviews & Ranks

Total: 7

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Anonymous Insuranker

Policy Type: Auto Insurance

score 4.4 / 5
View Ranking Details
  • Overall satisfaction 4.4 / 5
  • Customer experience 4.5 / 5
  • Claims experience 4.5 / 5
  • Online experience 4.2 / 5
  • Coverage 4.3 / 5
  • Price/value for money 4.4 / 5

Thank you ANICO for treating us so well when we most needed you.

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Anonymous Insuranker

Policy Type: Life Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

American National answered my needs in the best way for auto insurance rates and coverage. Very satisfying experience. I warmly recommend them to anyone since they assisted me a lot with everything.

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Anonymous Insuranker

Policy Type: Auto Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

Great rates and good customer service. Good coverage. Reps follow up. Nice experience

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Anonymous Insuranker

Policy Type: Home Insurance

score 4.1 / 5
View Ranking Details
  • Overall satisfaction 4.1 / 5
  • Customer experience 4.3 / 5
  • Claims experience 4 / 5
  • Online experience 4 / 5
  • Coverage 4 / 5
  • Price/value for money 4.1 / 5

It was a refreshing experience to be able to very easily and smoothly sign up for the insurance and renew all while switching it to an other property. Beautiful!

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Anonymous Insuranker

Policy Type: Auto Insurance

score 0 / 5
View Ranking Details
  • Overall satisfaction 0 / 5
  • Customer experience 0 / 5
  • Claims experience 0 / 5
  • Online experience 0 / 5
  • Coverage 0 / 5
  • Price/value for money 0 / 5

ANICO is very bad when it comes to auto insurance claims. All I had was two auto insurance claims. First was a common deer accident. They denied my claim and lied to me so they won't cover the car repair parts that were required to get my car back to usability. The estimate was way too high. The eventual determination of the car was total loss. From that time it took 5 days to get a rental. I had to pay out the rental from my own money up to the point were I received an auto loan which enabled me to purchase a new car. My experience was horrible, hope it's not like that normally.

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Emily Harry Insuranker

Policy Type: Auto Insurance

score 5 / 5
View Ranking Details
  • Overall satisfaction 5 / 5
  • Customer experience 5 / 5
  • Claims experience 5 / 5
  • Online experience 5 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

ANICO has very professional customer service and their agents are always free to reply to all of your requests. The coverage they gave us is extremely competitive which is a major plus as well.

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Anonymous Insuranker

Policy Type: Auto Insurance

score 4 / 5
View Ranking Details
  • Overall satisfaction 4 / 5
  • Customer experience 1.8 / 5
  • Claims experience 5 / 5
  • Online experience 3.1 / 5
  • Coverage 5 / 5
  • Price/value for money 5 / 5

American National is an excellent company, however their customer service is simply awful. They couldn't explain anything and therefore I had no idea about many things...